Reviews for Maui #1703

Tony in the Garden Dept, and Fololi at the register of the Home Depot in Kahului, Maui. Both helped me secure a generator for the next emergency (post Lahaina fires -- couldn't believe they had any at all on island!) He was THE SWEETEST, most big-hearted gentleman you could ever meet! He helped me shop for the items I needed. Although they were out of gas cans, he VERY GENEROUSLY offered, and tried to insist, to let me go to his house (only 5 min away) and give me one of his own! I did turn him down as it wasn't a terribly immediate need, now that our power's restored and we finally got a Tesla backup battery hooked up. Tony did suggest which stores to find the rest of my needs and I then managed to get everything! Then, he even helped me check out with Fololi and insisted she not charge me for the oil for the generator, which, of course, she didn't! I had to give them both big hugs thanks!

The cordless vacuum uses the same battery and charger the other Ryobi equipment and tools use. This is HUGE because trying to get replacement batteries or chargers shipped to Maui for other vacuums we purchased was like an act of congress.

Carl...Appliances...went out of his way to assist me and make me feel like I was a priority. He worked hard to make sure i was satisfied. He is a great employee. You need more Carls' on the floor!

My go-to place for all home and garden projects. Workers are generally very nice. A few specifically have gone above and beyond in my years of being a customer. Really appreciate the great customer service.

Kitchen ceiling light fried out the night I was to repair the kitchen faucet - frustrated ! Pulled the fluorescent tubes, but as both went out, didn’t know if I needed a ballast too. Gary (tall reddish haired chap with glasses) was the sales associate in Electrical. I didn’t know if I needed tubes, LED replacement tubes, a ballast, if the ballast were fried, if I should replace it or buy a new fixture, or replace the whole fixture with a new LED unit. Electric bills are crazy high. Gary reviewed the products, prices and gave me options. I went for two extra bright daylight temp LED tubes to replace the fluorescent ones, with an option to come back for a ballast if needed. Fortunately, that was not necessary. The LED tubes are the perfect color and nice & bright - looks like a new kitchen! And I had plenty of light to repair the kitchen faucet, which went well. Thank you Gary ! (I rang the ‘Good Service’ bell on the way out ! )

I love the customer service at Home Depot

If you ever need to purchase a washer or dryer please see Car Sorrentino (Home Depot in Maui). He was great to deal with and very helpful and clear with his quality of service.

My order is in for 2 sets of Anderson gliding doors that will replace the ones in my condo that I can barely wrestle open. I’m in hopes they arrive very soon, these old arms aren’t getting any stronger 🤗 Maybe I will be able to find this review site to post photos of my finished project.

recommend shopping there. Easy to find products. If you need "OOPS" paint much more inexpensive there. Friendly workers and easy to use app to find stuff.

Customer service was A+. Staff was extremely helpful from the time I walked in the store till after checkout. Keep up the awesome work

Chasity is a wonderful cashier

The store was clean and stocked up and the staff was extremely active and helpful!

We are so grateful to have had assistance from Vikki Tate today with our new washer purchase. We needed a new washer quickly for our tenant and Vikki made the process quick, friendly, and convenient.

I shop here a lot and occasionally have to return things. Over the many years customer service has been hit and miss. Li’i was the best and then she moved to a different department. The last few times I have had to do a return I have been assisted by Kelly. When waiting in a long line I observed her interactions with other customers. She is consistently positive and friendly, greeting everyone with a smile and willingness to solve whatever issue they may have. Her customer service skills are on point as well as taking pride on her appearance. It is refreshing to see someone enjoying their job and it shows!

Darrell in Cabinets and Vikki in Appliances have top notch service. Very patient informative and helpful!

I had bought the wrong items and had no problem returning them & sales people were very friendly & efficient.

No one is happy when their dryer stops working and you have to replace it. The care and service and assistance provided by Carl Sorrentino was excellent. He cares about the customer, he provides clear details about all of the steps and he made the purchasing experience easy. If you need appliances go see Carl, and Home Depot please retain this employee he is super!

This is my second order of windows and both times I was extremely satisfied. Amando was knowledgeable and helpful in getting the order complete, and when the windows arrived earlier than expected, they were exactly as ordered. Best customer service I've had in a long time!

My first experience of purchasing an appliance it’s great to speak to a female to help you out , Abegail was exceptional.

Great service thank you so much

My experience was very pleasant, very informative. My appliance specialist helped me every step of the way.

Very helpful people at Home Depot.

The team of pro associates is always very warm and welcoming. They take the time to engage and help find items.

I think the employees at THD Kahului, Maui are confused about regulations on the vertical and horizontal saw in the Lumber area,

Both Kelley and Hoku in customer service were amazing, thank you for great employees that care

We purchased new appliances and had a wonderful experience. We had a sales person who was knowledgeable, hard working and had great knowledge about appliances. We were treated with kindness, patience and simply great customer service. We highly recommend Home Depot as the best place in Maui if you are shopping for appliances.

Overall good place to be in when you really need something for your home

I was so happy to find out that now this Home Depot rents tools and large equipment. Also when using the curbside pickup, my order was delivered to me by employee Kath, and she got it to me in only 4 minutes!!! Outstanding!

Amazing help from Plumbing

Great service! THANK YOU