#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(262)257-7762
Tool & Truck Rental(262)257-7768
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
N94 W 18375 Thunder Ridge
Menomonee Falls, WI 53051
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Customer Store Reviews

  • 4.8 out of 465 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (465)
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Showing 1-30 of 465 reviews
Maybe it was a bad day for the staff maybe not! But the experience was terrible.
It's unfortunate in this day and time while businesses are failing that customer service seems to be at the bottom of the list of importance. Without customers there would be no need for businesses to thrive or remain open. And I would appreciate as a consumer to be made a priority while spending my hard earned Livelihood. And I would hope that this review would reach the desk of those who can make these changes happen immediately. Have a great day.
by
    Great service
    Superb service and employees. Well worth my drive to come out to M Falls for this excellent store (with good stock too).
    by
      • Recommended
      Patio furniture
      Just bought patio furniture a few days ago. Our sales associate was personable and very helpful. Very excited that we got our set the next day, and there was free shipping!
      by
        • Recommended
        Customer service
        Home Depot is the place for all your home projects and it’s my favorite store
        by
          • Recommended
          Big Fan of HD in Menomonee Falls WI
          I shop my particular HD store a handful of times a week. It has everything I need and more. If they do not have it...there's a good chance you don't really need it. And if you can't find it...ask Randy. He knows every inch of that place. Great store well-managed, friendly, stocked up and clean!
          by
            • Recommended
            Visit on 4/3/2023 - Home Depot Menomonee Falls
            Found everyone we passed to be very pleasant and said hello and when asked for directions of assistance it was automatically given. Being from South Carolina and being here in Mequon to take of my brother, gave me a good southern hospitality feel!
            by
              • Recommended
              Nice store, not enough employees
              Needed to get a tool unlocked from a bin to purchase. Looked around a bunch of isles couldn’t find anyone went home.
              by
                • Recommended
                Friendly staff
                Alice was really helpful and nice.
                by
                  • Recommended
                  Service
                  Arlin and Sashi’s service was impeccable.
                  by
                    Thank Cindy for her outstanding service
                    Cindy Waldron, I would like to express my sincere gratitude for the exceptional service you provided. During the renovation of my bathroom last year, you went above and beyond in providing excellent advice and support. Your outstanding service is the reason my family and I choose to shop at Home Depot over other stores. Recently, when we decided to update our kitchen countertop and bathroom, your service shone through once again. You patiently answered all of our questions. Thank you for your continued outstanding service. Dennis
                    by
                      Excellent associates both in paint and checkout. Helpful store manager Jessica assisted me with the che
                      All the associates in the paint department were very friendly and helpful, as was Jessica the store manager.
                      by
                        • Recommended
                        Laundry Apliances
                        Just selected higher end Maytag washer and gas dryer. Waiting for delivery. Carrie was the part of the reason I bought them. Honest, professional and nice smiles!
                        by
                          • Recommended
                          Great customer service
                          When I walked in your cashier greeted me kindly and As I checked out, I was given excellent service by your cashier Arline.
                          by
                            • Recommended
                            Great customer service, great quality carpeting
                            We recently purchased carpeting. We are very happy with the carpeting, the quality, the specials they have on very nice quality. We are appreciative of the time, attention and the help we received with concerns and also with the timeliness of installation and the professionalism of all involved.
                            by
                              • Recommended
                              Customer service
                              The store has excellent customer service. I will recommend this store to all my business, associate, friends, and family and family.
                              by
                                • Recommended
                                Knowledgeable
                                It's great to find someone who knows about the store or what they sell. Friendly employees.
                                by
                                  • Recommended
                                  Exceptional customer service at this Menomonee Falls HD
                                  We have always received exceptional customer service at this Menomonee Falls HD store. The store staff are fantastic - all the people helping us this visit were knowledgeable, friendly, helpful & patient. The following people helped us purchase, load, schedule delivery during this visit: Dan, Jeanette, Lynn, Kartik, CJ, and Jason Please recognize / promote these employees as they are doing a wonderful job, and are the main reason for our repeat business. Thank you!!
                                  by
                                    • Recommended
                                    Nice store
                                    I shop at this store location often I recently brought Ryobi chainsaw and it works well.
                                    by
                                      Great shopping experience
                                      I love this Home Depot store. Always clean and the product is always in style and lots to choose from. The staff is knowledgeable
                                      by
                                        • Recommended
                                        Always a great experience
                                        My latest experience was terrific. Romana was extremely helpful and detailed with my window treatment (can't believe I am using those words!) order. Every time I visit, I have a great experience!
                                        by
                                          • Recommended
                                          My Review of the Menominee Falls Home Depot
                                          The store is always clean. Most everything is in the same place it has been, making shopping convenient. There are always multiple people working, keeping busy and available to answer questions.
                                          by
                                            • Recommended
                                            Great people great store
                                            We have been a buyer at this store for many years. Always great service. Great help with a saw issue.
                                            by
                                              • Recommended
                                              Thank you!
                                              Thank you to Shaheed for helping us in lumber! Showed us where the things were that we neesed...
                                              by
                                                • Recommended
                                                New patio doors
                                                Dan in windows went above and beyond to help us order and design patio doors to match windows we had previously purchased
                                                by
                                                  Painting project?
                                                  I always get my interior paint at Home Depot. Great quality and exceptional service! Doris knows her paint! Always willing to help. Paint sticks and pour cups always on top of your gallons when you pick them up. Thank you!
                                                  by
                                                    • Recommended
                                                    I can aways get what I need at HD
                                                    I prefer to buy name brand products like Milwaukee & Dewalt Tools or Kohler plumbing. Usually, the products I am looking for are in stock for immediate purchase. On occasion I need something special or not in stock and I like the option of shopping at HD.com and ordering what I want and then picking it up at the store. I recently bought a Dewalt DWS713 Miter Saw, and it was in stock.
                                                    by
                                                      • Recommended
                                                      Friendly and professional employees
                                                      I was not an easy customer in that I needed help with items had a discount needed to look online and yet the customer service area and paint department where friendly, helpful and patient the whole time!
                                                      by
                                                        • Recommended
                                                        Garden area
                                                        I was suprised at how happy the emploies were setting up ther flower and vegatble area.And there was a emp;ois putting up price signs ao the potting soil area and He stoped whed he was doing and helped me make my choice He was a great help, and saved me money at the same time.
                                                        by
                                                          Doris in the paint section is ACES
                                                          If you need paint, go to Doris. She knows what she's doing and enjoys sharing her expertise. I'm grateful to her and hope they're paying her well. I'll only go to the Menomonee Falls location anytime I need paint!
                                                          by
                                                            Had what i needed, clean store, friendly staff
                                                            Came in to the store looking for seveal items for some projects i had going on at home. Hpon walking into the store i was warmly greeted by an employee. That employee was polite and courteous asking if i meeded help finding anything in the store. Having been to the store multiple times, along with the fact that all home depot stores are easily navigated, i did not need help finding what i needed. Store had plenty of the items i needed in stock, and i was able to get in and out quickly. Cashier was also pleasant to talk to. I will definarely shop there again.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 465 reviews

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