#1 Home Improvement Retailer

Customer Store Reviews

  • 4.5 out of 381 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (381)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 381 reviews
Excellent service
Excellent service with great end results and care.
by
    • Recommended
    Great Service
    On January 12, 2022 my contractor and I came into your Mill Basin looking for wall tiles. In the tile section, we encountered your representative Mr. Khan. HE WAS GREAT! The best representative by far that I ever encountered at Home Depit. He's a credit to your company. Thank you.
    by
      • Recommended
      Good Costumer Service
      We were buying Christmas tree, Andre was helping us he is very helpful and friendly.
      by
        • Recommended
        Overall good experience
        Good experience… staff could have been a little more friendly
        by
          • Recommended
          The staff is terrible
          The staff does not provide customer service for this store. They stand three people each and talk to each other, look at their phones, they are not interested in clients. There is no good manager in this store. This store has the worst checkout I've seen in my life. One or two cashiers are slow to serve customers, the rest of the cashiers are looking at their smartphones. Customers don't know where to queue. Everything is terrible.
          by
            Customer very satisfied
            It's not only today,every time I came here It's my second house I feel good. Thank special to Sonia. Good products. I don't leave in the area but I work.
            by
              • Recommended
              Good store, helpful employees
              Good store, helpful employees
              by
              • Verified Purchase
              • Recommended
              Guys, good afternoon. This home depot store is the best place to do Your shopping year round....
              Guys, good afternoon. This home depot store is the best place to do Your shopping year round. Christmas, for get it. It's the prettiest. Staffing is great and responsible, caring and respectful, kind. Wonderful store, beautiful people. And don't forget the prices are great. Anything wrong with your product, no problem. Service is extremely excellent.
              by
              • Verified Purchase
              • Recommended
              very good! The employees were very pleasant, and helpful.
              very good! The employees were very pleasant, and helpful.
              by
              • Verified Purchase
              • Recommended
              Ms Cleo in the paint department is the best! Overall, the staff is very helpful.
              Ms Cleo in the paint department is the best! Overall, the staff is very helpful.
              by
              • Verified Purchase
              • Recommended
              I was looking for cover cabinet and Bella from Brooklyn, NY helped me with the size of the cover,...
              I was looking for cover cabinet and Bella from Brooklyn, NY helped me with the size of the cover, She took me to the ile line and was very nice Bella is very patient with her clients, amazing person, highly recommended. I love the way she assist me. Thank you Isabelle
              by
              • Verified Purchase
              I was looking for kitchen cabinet and Bella from Brooklyn, NY helped me with the size of the cabi...
              I was looking for kitchen cabinet and Bella from Brooklyn, NY helped me with the size of the cabinets, when one of them were very high and she called the forklift guy to come. then she helped to apply and get a nice discount. Bella is very patient with her clients, amazing person, highly recommended. I love the way she assist me. Thank you Isabelle
              by
              • Verified Purchase
              • Recommended
              Courteous staff and a well organized store. Everyone was gainfully employed.
              Courteous staff and a well organized store. Everyone was gainfully employed.
              by
              • Verified Purchase
              • Recommended
              Poor customer service
              Poor customer service
              by
              • Verified Purchase
              1 found this review helpful
              The store products were easy to find and the store employees provide outstanding services.
              The store products were easy to find and the store employees provide outstanding services.
              by
              • Verified Purchase
              • Recommended
              Home depot offers good training to their employees. Everyone should be ready to answer any questi...
              Home depot offers good training to their employees. Everyone should be ready to answer any questions about their field. Sorry this is not always the case. Hopefully your shopping experience will be a good one.
              by
              • Verified Purchase
              • Recommended
              Very well organized -- large store many many products ---for size and amounts terrific ...
              Very well organized -- large store many many products ---for size and amounts terrific THANK YOU !
              by
              • Verified Purchase
              • Recommended
              always need to check the sale price in this store because the register never picks it up correctl...
              always need to check the sale price in this store because the register never picks it up correctly! I only recommend this store because its closest to my home but quite frankly tired of getting ripped off every time I buy sale items that ring up incorrectly!
              by
              • Verified Purchase
              • Recommended
              Our experience in this particular Home Depot was fabulous. All the employees there were really f...
              Our experience in this particular Home Depot was fabulous. All the employees there were really friendly and helpful. There was one employee who was exceptionally wonderful. His name is Andre. He helped us and went out of his way to make sure we got what we needed - and the item was even on sale. He was smiling and happy the whole time. He was courteous and capable. He made our trip there really enjoyable and memorable. Thank you Home Depot for employing such a wonderful human being!
              by
              • Verified Purchase
              • Recommended
              ANDRE is such a great asset to this store. He provides impeccable customer service and has such a...
              ANDRE is such a great asset to this store. He provides impeccable customer service and has such a positive and uplifting demeanor. He is very helpful and if his customer care is a reflection of his peers or team then that makes this store a very fantastic location.
              by
              • Verified Purchase
              • Recommended
              The store is need and clean and easy to navigate.
              The store is need and clean and easy to navigate.
              by
              • Verified Purchase
              • Recommended
              Helpful employees through the store. I found everything I was looking for!
              Helpful employees through the store. I found everything I was looking for!
              by
              • Verified Purchase
              • Recommended
              I had a good experience, however online stated that there were ample amounts of the items I wante...
              I had a good experience, however online stated that there were ample amounts of the items I wanted, however when I get there 15 minutes later there were none in stock, went back online and states there were ample available, however could get it from the store. I did have a great experience with my cashier, she was pleasant and inviting, despite my disappointment in it getting everything I needed.
              by
              • Verified Purchase
              • Recommended
              The associate in the paint are were very helpful creating my custom paint color as well as sugges...
              The associate in the paint are were very helpful creating my custom paint color as well as suggesting the proper tools for my surface.
              by
              • Verified Purchase
              • Recommended
              Most cashiers not too friendly. They will just circle a receipt regarding a survey without explai...
              Most cashiers not too friendly. They will just circle a receipt regarding a survey without explaining what it’s about. I was walking in the aisles looking for door mats. One of the clerks on duty stopped what he was doing and directed me the correct aisle. The store needed better customer service.
              by
              • Verified Purchase
              • Recommended
              The Managers and Sales Associates ALWAYS go above and BEYOND!
              The Managers and Sales Associates ALWAYS go above and BEYOND!
              by
              • Verified Purchase
              • Recommended
              Maggie helped me in the store from beginning to end and was pleasant and knowledgeable.
              Maggie helped me in the store from beginning to end and was pleasant and knowledgeable.
              by
              • Verified Purchase
              • Recommended
              Absolutely love the customer service here
              Absolutely love the customer service here
              by
              • Verified Purchase
              • Recommended
              Store is very Clean, Organized and the Staff is friendly, Knowledgeable. I was looking for an ite...
              Store is very Clean, Organized and the Staff is friendly, Knowledgeable. I was looking for an item that was no longer on the shelf staff found the box containing what I needed on the top shelf in the aisle They know what they are doing over there.I ordered an item on line with in store pick up it was ready in 1/2 hour I like that.
              by
              • Verified Purchase
              • Recommended
              We bought a Christmas Tree and the salesman Andre was very helpful and attentive to our needs
              We bought a Christmas Tree and the salesman Andre was very helpful and attentive to our needs
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 381 reviews

              Nearby Stores

              Find Another Store

              579 Gateway Dr

              Brooklyn, NY 11239

              3.53 mi

              Tool & Truck Rental

              (718)348-2369

              Pro Service Desk

              (718)348-2363

              Mon-Sat: 6:00am - 10:00pm

              Sun: 8:00am - 8:00pm

              2970 Cropsey Ave

              Brooklyn, NY 11214

              4.34 mi

              Tool & Truck Rental

              (718)333-8710

              Pro Service Desk

              (718)333-8704

              Mon-Sat: 6:00am - 10:00pm

              Sun: 7:00am - 8:00pm

              550 Hamilton Ave

              Brooklyn, NY 11232

              5.75 mi

              Tool & Truck Rental

              (718)369-8408

              Pro Service Desk

              (718)369-8413

              Mon-Sat: Closed

              Sun: Closed