Reviews for Monrovia #6629

We had purchased a Whirlpool Refrigerator that had multiple problems. Home Depot came out twice and then sent their "repair specialist" who was ineffectual. Thankfully, the manager there, Sandra, cared about our situation. Ultimately Home depot let us return that refrigerator and the LG we have purchased is terrific. We are happy customers now thanks to Sandra and Home Depot caring about its customers.

If you can shop here and not deal with anyone that works here it’s a good experience. I think I’ve had faster service buying a house than trying to exchange an item here. Customer service is no help and the associates here interact and play around with each other but offer no help. If you are trying to find an item you’ll be told to look for yourself. I’be tried calling in to speak to a manager and have never been able to get through. Not even to ask about a product. I’m not happy with this store at all.

I always enjoy shopping at the Monrovia home Depot

I but light fixers and Christmas decorations..and I'm very happy..

Great customer service - at Home Depot Monrovia — give theee 2 a raise!

this store has a lot of products that helps a lot. It's a one stop, shop place.

Ken myrant is the greatest sales associate in your Monrovia CA location he is the best at getting the job done and handles all customers with diligence and care excellent shopping experience.

We bought a Samsung Bespoke refrigerator in this store because we couldn't get a clarification about the price on this product at the Pasadena location. We were informed that her supervisor was not available for the next 3 weeks and no one else we can talk to. Adam Ramirez is an amazing salesman that other employees should learn from him.

Your flowers and plants are great I only killed 3 last month

Upper management needs to perform a in store evaluation of the companies SOP in person. The Home Depot core values are not being executed; I know because I own a consulting firm and the company has serious operational problems.

We had a great experience working with Adam who helped us find a fridge to meet our needs. Thank you!

Great employees, clean store.

Adam Ramirez was so wonderful with helping me buy a new upright freezer. He was helpful and extra friendly. Best employee ever!

Mike, at the Pro Desk Registers was amazing and very helpful.

Rudy from electrical was AMAZING!! He was knowledgeable, kind and taught me about yellow and white bulbs which I had no idea about. Rudy was able to answer my questions about lightbulbs and even kindly remind me to take the plastic off the bulb before installing it. Make this guy a trainee or a manager asap, he knows what he’s doing!

Ty was a great help too me.

Great appliance sales associate. Adam Ramirez is knowledgeable, quick to understand what a customer is looking for, Great energy and just great at his job.

I was looking to complete a tool set and the employee, Michael, did a great job giving me information to help make my decision.

From paint to door bells HD always has quality products and reasonable prices.

The store had what I needed

We love this store it is well stocked, the employees are very friendly and helpful. We drive from La Crescenta to this store if you need appliances go see Adam we always make our appliance purchases from this store along with other purchases they always have what we are looking for.

Found the store employees to be very helpful. Raymond was terrific in your Customer Service Dept. Easy to roam around.

I needed certain screws and couldnt find them. Adrian in hardware know exactly where to looked. He saved me lots of time.

Great store. Easy to find things and get help. I live nearby, now, but even when it wasn't my nearest store, I preferred it.

For all your garden needs see Donald he will help you and give you the best recommendations.

Donald in garden knows his stuff one of the best in the business. Everytime I go in the store I look for Donald to save me time.

This young gentleman name Jaime from the plumping department looks like he loves what he does. Great customer service, Funny guy, very respectful. He’s an outgoing person. Home Depot needs more workers like Jaime .

Excellent store. Friendly and knowledgeable employees.

Excellent service, excellent prices!!!

You ALL care about the customer. The paint department GAVE ME QUALITY SUPPORT AND HELP! AND, I also need to GIVE A SHOUT OUT TO: TONY...CHRIS...ROMEO in the tool rental department. EVERYONE...especially TONY (and Chris) really went the extra mile to make sure I understood how the machine worked. I LOVE YOU GUYS! ♥