#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(323)914-6416
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3500 Market Place
Monterey Park, CA 91755
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 234 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (234)
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Showing 1-30 of 234 reviews
Items are accessible and well organized, it makes my experience efficient and stress free.
Items are accessible and well organized, it makes my experience efficient and stress free.
by
  • Verified Purchase
  • Recommended
Excellent service. Clean store.
Excellent service. Clean store.
by
  • Verified Purchase
  • Recommended
Store was extremely clean and organized. Supervisor and one of the associates, Elias were very fr...
Store was extremely clean and organized. Supervisor and one of the associates, Elias were very friendly and helpful. They understood what I was looking for and I appreciated their help.
by
  • Verified Purchase
  • Recommended
The associates at customer service and cashiers are always efficient and friendly. The guys out i...
The associates at customer service and cashiers are always efficient and friendly. The guys out in the parking lot ask if I need help loading or unloading merchandise. Supervisors appear to have a great relationship with their staff too. If I cant find an item, an associate always helps and will let me know when an item will arrive at their store or they search for a nearby store that has that item in stock. This store has clean restrooms and plays great music.
by
  • Verified Purchase
  • Recommended
The customer service in this store is awesome!!!! Staff is so friendly and very helpful!!! Keep ...
The customer service in this store is awesome!!!! Staff is so friendly and very helpful!!! Keep up the great work Monterey Park, Home Depot!!!!
by
  • Verified Purchase
  • Recommended
As a general Contractor in the local area, I like to make sure my materials and orders and delive...
As a general Contractor in the local area, I like to make sure my materials and orders and delivered in a timely manner and with no errors. This particular Home Depot's Pro-Desk associates go above and beyond my expectations. If I have jobs outside this area, I make sure to load up or order delivery from them only. High recommend This Home Depot and its Pro-Desk department.
by
  • Verified Purchase
  • Recommended
Great Store ! Great vibes! Great employees! Fernando Simmons is the MVP ! Promote him! Gave me an...
Great Store ! Great vibes! Great employees! Fernando Simmons is the MVP ! Promote him! Gave me and my family an education on drills and tools! Was patient with us as we are beginners and even cut the wood to exact sizes we needed. Thank you so much!
by
  • Verified Purchase
  • Recommended
Why would you block off both of the garden soil aisles with 40min remaining before closing on a 9...
Why would you block off both of the garden soil aisles with 40min remaining before closing on a 98f day?!?!!! When would you expect us to come out to shop heavy bulky garden items for the weekend garden work???
by
  • Verified Purchase
1 found this review helpful
THE STORE IS A NEW STORE, HOWEVER THE RACKS HAVE FALLEN INVENTORY IN THE BACK AND THERE IS DEBRIS...
THE STORE IS A NEW STORE, HOWEVER THE RACKS HAVE FALLEN INVENTORY IN THE BACK AND THERE IS DEBRIS UNDER THE RACKS. A BIT DISSAPOINTING CONSIDERING IT IS A NEW STORE. DEPARTMENT HEADS SHOULD DO A BETTER JOB OF HOUSEKEEPING;
by
  • Verified Purchase
  • Recommended
New store. Clean environment. Lovely customer service around the store. They got everything you n...
New store. Clean environment. Lovely customer service around the store. They got everything you need.
by
  • Verified Purchase
  • Recommended
Clean store, helpful staff and centrally located.
Clean store, helpful staff and centrally located.
by
  • Verified Purchase
  • Recommended
WAs very surprise to find so much selection in the garden department. Every time I go to this Hom...
WAs very surprise to find so much selection in the garden department. Every time I go to this Home Depot I'm greeted and most employees are extremely friendly. Great custome Service. I recommend everyone to shop here.
by
  • Verified Purchase
GREAT CUSTOMER SERVICE FROM CASHIER. DEFINTETLY WILL COM BACK TO SHOP AT THIS PARTICULAR LOCATION...
GREAT CUSTOMER SERVICE FROM CASHIER. DEFINTETLY WILL COM BACK TO SHOP AT THIS PARTICULAR LOCATION. NO MAMES
by
  • Verified Purchase
  • Recommended
I NEEDED FITTINGS FOR A PLUMBING ISSUE AND WAS SURPRISE WITH THE GREAT HELP I RECEIVED FROM THE P...
I NEEDED FITTINGS FOR A PLUMBING ISSUE AND WAS SURPRISE WITH THE GREAT HELP I RECEIVED FROM THE PLUMBING DEPARTMENT. THE CASHIERS ARE VERY FRIENDLY AND ALWAYS GREET ME. I LOVE HOW CLEAN AND ORGANIZED EVERYTHING IS. DEFINITELY WILL BE DOING MORE SHOPPING AT THIS STORE.
by
  • Verified Purchase
nice clean store but very cluttered too many displays in the middle of aisles it makes it hard t...
nice clean store but very cluttered too many displays in the middle of aisles it makes it hard to get through especially when stores crowded and when buying lots of things especially when using the big carts
by
  • Verified Purchase
  • Recommended
Edgar was very helpful with my Milwaukee Purchase and free GWP that they were promoting for 4th o...
Edgar was very helpful with my Milwaukee Purchase and free GWP that they were promoting for 4th of July sale.
by
  • Verified Purchase
  • Recommended
NEW CLEAN STORE, WITH HELPFUL STAFF.
NEW CLEAN STORE, WITH HELPFUL STAFF.
by
  • Verified Purchase
  • Recommended
I purchased a new washing machine. Store associates were readily available to assist me and trave...
I purchased a new washing machine. Store associates were readily available to assist me and traveled the "extra mile" to accommodate me. Store associate Wendy and cashier Angela provided me excellent customer service, both were: personable, knowledgeable, expeditious, and professional. In the display room Wendy answered all my questions and aided me in selecting the right product; at check-out time cashier Angela wonderfully expedited the purchase process... generally, a pleasant shopping experience!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is easy to shop, their products are organized, their sales associates (at least the on...
This store is easy to shop, their products are organized, their sales associates (at least the ones I encountered) seemed knowledgeable, helpful and courteous. Fernando was particularly helpful and customer serviced oriented. He resolved our issue quickly and to our satisfaction!
by
  • Verified Purchase
  • Recommended
As I was going through the self check out counter, a store employee walked up to my cart and star...
As I was going through the self check out counter, a store employee walked up to my cart and started searching it. I first thought she was trying to help me but no, she was searching for something, probably for items that she thought I didn't scan and was trying to steal. The worst part was that she didn't say a word. She searched, didn't find anything, then walked away. It was incredibly rude and insulting. @Home Depot - train your people better, that was not nice. If you want to touch all the carts, why provide self checkout? Also, why did she search me in particular? Was it the way I was dressed? What "bias" was in play here? Either way, you need to train your people about customer service.
by
  • Verified Purchase
1 found this review helpful
This location in particular is very neat, well stocked, and always has friendly staff available i...
This location in particular is very neat, well stocked, and always has friendly staff available if assistance is needed. I had a very pleasant experience with a customer service employee named Omar. He exceeded our expectations and did so with a lot of patience and kindness. Thank you Omar.
by
  • Verified Purchase
  • Recommended
Customer service is the best st this store location!
Customer service is the best st this store location!
by
  • Verified Purchase
  • Recommended
Store very clean easy to find product employee very helpful and friendly.
Store very clean easy to find product employee very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Dmitri, at the service counter has the best customer service I have seen in a long time. Dmitri i...
Dmitri, at the service counter has the best customer service I have seen in a long time. Dmitri is friendly knowledgeable and helpful. With so many Home Depot stores to choose from he is the reason I would go back to this store.
by
  • Verified Purchase
  • Recommended
Best place to shop, they have everything in stock that you will need
Best place to shop, they have everything in stock that you will need
by
  • Verified Purchase
The representative was very informative.
The representative was very informative.
by
  • Verified Purchase
  • Recommended
The folks at the PRO-DESK are knowledgeable and have helped me with some hard to find items. Than...
The folks at the PRO-DESK are knowledgeable and have helped me with some hard to find items. Thank you!! KEEP UP THE GREAT JOB :)
by
    • Recommended
    Great store, clean and organized. Folks at the PRO-DESK are awesome.
    Great store, clean and organized. Folks at the PRO-DESK are awesome.
    by
    • Verified Purchase
    1st time here. Loved it!
    1st time here. Loved it!
    by
    • Verified Purchase
    • Recommended
    Cool.modern neat friendly store
    Cool.modern neat friendly store
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 234 reviews

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