#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(970)494-3402
Tool & Truck Rental(970)494-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1251 E Magnolia Street
Fort Collins, CO 80524
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Customer Store Reviews

  • 4.5 out of 456 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Amazing customer service!!
I came in with something I needed to return yesterday. My wallet was stolen recently on a trip and I didn’t have the receipt or card it was purchased on. I knew it would be a VERY long shot but Jeff went above and beyond to help me out. He was friendly, talkative, and incredibly helpful. He didn’t give up when I couldn’t provide all the needed items for the return, but instead called over Tim Baker who was also amazing. The two of them made what could have a very annoying experience actually fun. I mean, how fun is returning something you think is just a lost cause? They made it fun though. I will forever be a Home Depot customer at the Fort Collins location near old town. I’ve never had a better experience. Give those guys a raise ! They go above and beyond.
by
    • Recommended
    Manager refused to honor displayed price
    The manager Baker refused to honor the sales price displayed on the patio furniture, even after admitting it was incorrectly marked.
    by
      1 found this review helpful
      love this Home Depot!! (North ft Collins)
      The employees at this particular Home Depot are ALWAYS so helpful. Specifically…. Blake, Tammie, and Kelly (was in kitchen upgrades) are consistently the ones that come to mind.
      by
        • Recommended
        Pro desk is the best here
        The pro desk ladies are the best here. This is the only Home Depot i will use in this town.
        by
          • Recommended
          Crystal, Isaac and another I don't know
          Trying to revive my gas grill. I was guided with care and happiness. I was given a solution so that my travels home (on foot) was within my ability. That's awesome! All three of you were what makes this company great. To the man I don't know your name in the grill section thank you very much. Crystal and Isaac, keep smiling! You all did a fantastic job. I will be back!
          by
            • Recommended
            rental equipment
            I love being able to rent items that I'll use once and not have to buy the item and never us it again. Love you for this service
            by
              Well stocked!
              We were in the market for blinds, both times we went to look, all questions were answered. No hard sell!
              by
                Excellent store with very friendly staff!
                Always knowledgeable, professional, and friendly staff. Everything that you need in the store. One of my favorite stores to go to.
                by
                  • Recommended
                  Texting
                  Employees have to respond to there text before they can help you check out
                  by
                    I like this store in N. Ft Collins
                    I always enjoy shopping this store. Quite a few of the Associates know me by name and that is called respect and good customer service. I appreciate that.
                    by
                      • Recommended
                      Our Favorite!
                      1544 is the best Home Depot in Colorado! My fiancé works for Home Depot distribution and this is our favorite location to shop in-store
                      by
                        • Recommended
                        Friendly helpful staff.
                        Had all plumbing supplies I needed.
                        by
                          • Recommended
                          For customer service..
                          William did a great job at the front desk today. Even tho he had no authority to apply discounts for some reason, he had to call the manager back three different times to get me checked out properly... Poor guy. Give him access to do his job!...lolol He did a great job, even tho he probably felt like.."'why am I here?'"
                          by
                            • Recommended
                            Unbelievably knowledgeable and resourceful
                            Katy in appliances blew our minds with her service.
                            by
                              • Recommended
                              Outstanding Employee
                              Spencer went above and beyond to help me when I messed up and failed to grab my receipt, then after that he took the time to help me fix my mistake and get me taken care of as a customer
                              by
                                • Recommended
                                Caring
                                I went to go buy a tool for my work angle grinder. I wanted a good one I got a good one and because they helped me so much I paid about half what it would normally be because they showed me where it was on sale recommend if you need something go to the depot Home Depot
                                by
                                  • Recommended
                                  They don't clean the self checkout stations
                                  The staff consistently never clean the self checkout stations or hand scanners. They funnel lines of customers to the self checkout stations but they won't wipe the stations down or clean the hand scanner guns. Customer after customer checking out during a pandemic and there are the team members standing there directing traffic but never lifting a finger to clean. Mention something to them and they don't care and still won't clean the stations.
                                  by
                                    Have a plumbing question at the Fort Collin store?
                                    Have a plumbing question? As to speak with Mark Tenney!! He will provide you with the correct information.
                                    by
                                      • Recommended
                                      Excellent ProDesk help
                                      Sara at the Mulberry, Fort Collins, Colorado store is extremely helpful, highly professional, and knowledgeable.
                                      by
                                        • Recommended
                                        Amazing Technology and Engineering.
                                        I bought this thing that is made out of brown stuff. I am going to add tape and then put stuff in it. This is bar far the most innovative device I have come across in my life time.
                                        by
                                          • Recommended
                                          Excellent Service
                                          I received excellent advice on choosing plywood. Ryan cut the plywood with precision. As I made several other purchases, all employees were helpful.
                                          by
                                            • Recommended
                                            Best Home Depot in the Country!!
                                            Exceptional customer service, great selection of products, and friendly atmosphere.
                                            by
                                              • Recommended
                                              Great customer service
                                              Great customer service from the time I walked in the store until I was done checking out.
                                              by
                                                • Recommended
                                                Logan and Jason in the garden department did an outstanding job accommodating me and getting my p...
                                                Logan and Jason in the garden department did an outstanding job accommodating me and getting my product
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Do you have time to waste? Are you a masochist that love to be treated sub-human? THIS IS YOUR ...
                                                Do you have time to waste? Are you a masochist that love to be treated sub-human? THIS IS YOUR STORE! Finally there is a place where a simple 5 minute interaction can take an hour and you can feel like a leper and watch orange aprons scatter at the first inclination of eye contact! Like speedy checkout? Well you better brush up on your register skills because at the home depot they don't believe in cashiers! AT ALL. The home depot motto "You come in my store you find your crap, you bring up your crap, you ring yourself out, you give me your money and get out of my store!"
                                                by
                                                • Verified Purchase
                                                The employees here were outstanding. Everyone was knowledgeable, beyond helpful, and super kind a...
                                                The employees here were outstanding. Everyone was knowledgeable, beyond helpful, and super kind and welcoming. Shout out to Daniel in lumber especially for helping us cut our lumber and putting up with my confusion and helping with recalculations!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Store is friendly, supplies stocked when in store. Online usually matches what is in store. Over ...
                                                Store is friendly, supplies stocked when in store. Online usually matches what is in store. Over all I come to this Home Depot a lot and never have problems
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I have shopped this store for years but my customer service today was exceptional. From helping s...
                                                I have shopped this store for years but my customer service today was exceptional. From helping select the correct product to loading it in my car Roger gave friendly, professional customer service that is greatly appreciated. It made my experience so much easier.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The staff are probably the most friendly and helpful of all Home Depot stores I have used in the US.
                                                The staff are probably the most friendly and helpful of all Home Depot stores I have used in the US.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Huge selection, well laid out, well stocked, and clean.
                                                Huge selection, well laid out, well stocked, and clean.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 456 reviews

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