Reviews for N Knoxville #728

Todd, Customer service representative spent 45 minutes with us, trying to help us with the order of several pallets of laminate, that we couldn’t place online because of an error it was giving us. Todd tried all the options available and he even called the store Manager in order to help us apply our military discount to the order. We are super grateful to Todd! He knew what he was doing, was super confident, attentive and patient. the best experience we’ve had at Home Depot for years!

We bought a full new kitchen appliances and Steve was the guy that helped us! He was extremely friendly and very knowledgeable with our million questions!!

During our visit, we were fortunate to be healed by Stephen Cheatham. He was very knowledgeable and walked us through the entire process. We made the purchase and scheduled the delivery all within a very few minutes. Working with Stephen was like working with a friend. He is amazing!

Cole at the Pro Desk and Tiffany at the Service Desk offered great customer service. We are in Home Depot almost every week, and they were very helpful with our large purchase and our Pro account. They were both very efficient and never got frustrated even though the pen pad locked up two times.

Staff very friendly and helpful and great selection of products.

Purchased Samsung Range and Microwave. Very nice!

Greeted upon entering store. It was nice to find a clerk to answer questions and help locate the items. Found a ceiling fan, extented pole, microfiber ceiling fan duster.It works great by Quickie.

North Knoxville home Depot is the place to go, helpful and friendly and pretty fast experience

We needed to purchase a new range and although we shopped around we came back to the Home Depot on Schafer Road in Knoxville. We found a better variety of ranges at competitive prices. Steven Cheatham answered all of our questions and suggested applying for a Home Depot credit card which saved us $100!

Bought a washer/dryer on August 29th this is September 28th still can't them out to fix so I can wash and dry clothes.THEY are quick to take your money. But their Service SUCKS...A REALLY BAD EXPERIENCE!!!!!!!!!!

The cashier at the contractors register was very friendly and helpful. Jareli tried to be sure that I had everything I needed and thanked me for shopping there.

I felt very overwhelmed when I began the process of upgrading my villa. As a single woman, it can be frightening finding people that are truly honest and genuinely wanting to help- rather than rush you and not listen , just trying to sell what they can. Bryan Kesterson in Kitchen sales & Robert Hord (Bobby) in Flooring are amazing! Both were helpful, kind, respectful, & patient.

Sales person Stephen Cheatham goes above and beyond. He's the most informative and personable sale person I've run across in years. He covered the washer, the sales, price, pedestal, the delivery/installation, hoses, pick up of old machine, extended warranty, credit application, discount savings. I could go on and on. I expected to wait forever and not get any straight answers but he made the whole process a breeze!! I give him an A++

If you need help make sure you look up Sherri at the Clinton highway store. She’s the BEST!!

I was purchasing a drill and was told that they had a special deal that got me the charger and battery for free. Very helpful people

Remodeling my Home with Home Depot products at about $3500,00 and mistreated on last order of $2096.74 which I canceled . NOT A CUSTOMER ANY MORE.

I had the opportunity to experience a very helpful and courtesies team member on this visit - I was having issues with my Pro Xtra account - Amanda stepped in to help resolve the issue and make my day brighter by showing her kindness to help - Amanda is one of your strongest TEAM members - She knows how to assist a customer with problems and make a day brighter - You need more TEAM members like her on your Team

I'm s regular shopper at this location, and have experienced service with a smile, in particular Michelle....very helpful and attentive to my needs. And, she helped me find what I needed, and tracked down an order for me and didn't leave my side until everything was finished Great service ...Thank you.

We were helped by Jacob who went above and beyond to help locate a John Deere riding lawn mower to purchase. It wasn’t easy, but Jacob found us one. Incredibly helpful and kind.

Great convenient place !!!!

Todd G helped us in our appliance purchase. He was very helpful and friendly

We had a fence installed today and the team sent to complete the installation was exceptional. The team lead from Pendleton paid extra careful to the details, spent time talking to us about our vision, then executed it perfectly. The fence is beautiful and we would highly recommend them.

I prefer Home Depot. Today proves it. Lots of helpful people. Especially Tom in electrical. It makes it nice when people are knowledgeable and willing to assist !

I left other store(s) “unmentioned” very frustrated because of lack of stock. This Home Depot had 50 times (literally) the stock of its close competitor.

I've been shopping at store since I moved to Knoxville 18 months ago. On my last visit, I noticed a marked increase in the friendliness and helpfulness of the employees throughout the store. Nice touch, makes me want to shop here over the other Knoxville Home Depots.

Jareli did a great job, thanks.

Employees are helpful and friendly. Store is always well stocked. Amanda at checkout was Super friendly and helpful.

All employees are very helpful and anxious to assist me when I need assistance. I am confident in knowing that I can rely on their knowledge and expertise.

Everyone at the store was very professional and helped me as needed.

very helpful employees and detail oriented with information about products sold in the store and where you can find the items.