#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)857-5104
Tool & Truck Rental(850)857-5110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
541 W Nine Mile Road
Pensacola, FL 32534
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Customer Store Reviews

  • 4.8 out of 463 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (463)
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Showing 1-30 of 463 reviews
Best Store in All Pensacola
The staff at the Home Depot is bar none the absolute best!
by
    • Recommended
    Great place to shop
    This is a great store everyone wants to help. Look up Jason Mott he's great!
    by
      • Recommended
      Friendly and Helpful Staff
      Dee H in the garden center helped me find exactly what I needed! Friendly and great customer service
      by
        • Recommended
        Very Rude Employees
        2 hours before store closing, they closed off the main entrance into the store. The only way in was to walk through the customers standing in the return line. The employees thought this was very funny and were laughing at us while we did this.
        by
          selection of power tools
          I bought the brushless 40V Gen II Ryobi grass trimmer and multi attachments to the grass trimmer. Pole saw and clippers were great.
          by
            • Recommended
            Great Fun Experience
            Today while in Home Depot DeAndra made our trip extra Special and welcoming. Bonus is that the Store is Very stocked and well organized. Thank you all.
            by
              • Recommended
              Professional Experience
              I shop at this particular store because of the most friendly staff and the material is always stocked up right along with the cleanest store I have ever been in thanks again home Depot and see you next time
              by
                • Recommended
                I’ve been shopping there a long time and every time I go each associate that works there is alway...
                I’ve been shopping there a long time and every time I go each associate that works there is always very friendly and knowledgeable and willing to walk the entire store with you if necessary to help you find what you need. Denise the cashier is just a joy to check out with she always has a smile a good conversation and it’s just very friendly
                by
                • Verified Purchase
                • Recommended
                This is the only home depot that i go to and associates are willing to help. Store is very clean ...
                This is the only home depot that i go to and associates are willing to help. Store is very clean and the customer service is a A+
                by
                • Verified Purchase
                • Recommended
                I needed assistance in finding several products which an associate enthusiastically helped me and...
                I needed assistance in finding several products which an associate enthusiastically helped me and also explained particularities about the product. The store and restroom was clean. Cashier quickly and efficiently checked me out .Homer
                by
                • Verified Purchase
                • Recommended
                One employee can make a big difference! My purchase was $379 yesterday. Thank you Aida Marie fo...
                One employee can make a big difference! My purchase was $379 yesterday. Thank you Aida Marie for taking time to assist me.
                by
                • Verified Purchase
                • Recommended
                Employees are always friendly and willing to help where needed:)
                Employees are always friendly and willing to help where needed:)
                by
                • Verified Purchase
                • Recommended
                My personal experience with this store has been very favorable for the last four years since we m...
                My personal experience with this store has been very favorable for the last four years since we moved to Pensacola. We have found every employee has been polite and respectful to us and everyone we have seen them work with.
                by
                • Verified Purchase
                • Recommended
                Best Home Depot store in Pensacola area.
                Best Home Depot store in Pensacola area.
                by
                • Verified Purchase
                • Recommended
                This store had great customer service. Very helpful employees and the store was very clean too! I...
                This store had great customer service. Very helpful employees and the store was very clean too! I would recommend this Home Depot to anyone.
                by
                • Verified Purchase
                • Recommended
                Visited paint dept. Employee at paint desk was very polite, patient and helpful. We got the pro...
                Visited paint dept. Employee at paint desk was very polite, patient and helpful. We got the products she recommended after educating us on project we were doing. Yes we know companies frown on employees that don't rush thru customers and multi-task. We enjoyed our experience this time.
                by
                • Verified Purchase
                • Recommended
                Best one in the area
                Best one in the area
                by
                • Verified Purchase
                • Recommended
                Friendly, attentive employees. Good In-Stock selection.
                Friendly, attentive employees. Good In-Stock selection.
                by
                • Verified Purchase
                • Recommended
                If you need help with installing flooring on your own in your house go see Cindy! She will help y...
                If you need help with installing flooring on your own in your house go see Cindy! She will help you with EVERYTHING you need!!!! She was extremely knowledgeable and very friendly!!! Best customer service I've had in a long time!!!
                by
                • Verified Purchase
                • Recommended
                grate store very clean and easy check out and plenty of help
                grate store very clean and easy check out and plenty of help
                by
                • Verified Purchase
                • Recommended
                Was asked by several employees if they could help, which they did. Paint Dept ladies where very...
                Was asked by several employees if they could help, which they did. Paint Dept ladies where very helpful and gave good advice. Brianna (flooring) went out of her way to search & check stock so I could get what I needed. Renovating our house, so this will be our new go to store.
                by
                • Verified Purchase
                • Recommended
                Great service! Always find exactly what I need at competitive prices.
                Great service! Always find exactly what I need at competitive prices.
                by
                • Verified Purchase
                • Recommended
                For the beginner or contractor. Great people, great service!
                For the beginner or contractor. Great people, great service!
                by
                • Verified Purchase
                • Recommended
                The store employees very nice
                The store employees very nice
                by
                • Verified Purchase
                • Recommended
                Everyone we spoke to was very kind. We order counter tops and the lady that help us was very know...
                Everyone we spoke to was very kind. We order counter tops and the lady that help us was very knowledgeable with every question we asked. We live in alabama but would rather shop at this location. Every time we come it’s great experience
                by
                • Verified Purchase
                • Recommended
                I can’t rate the employees because in at least the last 6-7 visits I’ve made, I can’t get any of ...
                I can’t rate the employees because in at least the last 6-7 visits I’ve made, I can’t get any of them to condescend to speak to me, much less get assistance. On my most recent trip, I spend a solid half hour trying to find someone to cut some lumber for me. Never happened. Employees actively avoided me. Inwas just standing by the saw, clearly in need of assistance and they kept breezing by. In other occasions, I’ve been unable to get help from plumbing and gardening. Usually, Home Depot’s are staffed with outgoing or at least cordial people. This is the only one I’ve found that is almost void of that. I will say that the tool rental staff is top notch. That’s the only saving grace of this store.
                by
                • Verified Purchase
                I won’t return to this store for paint again. Krishna was rude and not helpful at all. I’ll go to...
                I won’t return to this store for paint again. Krishna was rude and not helpful at all. I’ll go to a different Home Depot but will not return here. Shame on the poor customer service represented by this employee
                by
                • Verified Purchase
                i love Home Depot, i find everything i need for anything i have to do.
                i love Home Depot, i find everything i need for anything i have to do.
                by
                • Verified Purchase
                • Recommended
                This shopping experience was the most superior of any I have had lately. The two employees who as...
                This shopping experience was the most superior of any I have had lately. The two employees who assisted me with my purchase went above and beyond what was expected of them to make sure I was pleased with the product. They are truly an asset to this store and the whole Home Depot organization.
                by
                • Verified Purchase
                • Recommended
                The store was clean and the employees are always friendly
                The store was clean and the employees are always friendly
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 463 reviews

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