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Filter Reviews By:Rating, Profile, Gender, Age (351)
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Showing 1-30 of 351 reviews
Oct 5, 2020
I had a challenging time finding an item and asked Curt for assistance. He listened to me and the...
I had a challenging time finding an item and asked Curt for assistance. He listened to me and then proceeded to find what I needed; I needed three of the same item and Curt located the item and the amount. I felt like a valued Home Depot customer by his personal service. Thank you Curt.
by
Verified Purchase
Recommended
1 found this review helpful
Oct 1, 2020
Mary at the return desk is very helpful and friendly. Thank you for working with me even when I w...
Mary at the return desk is very helpful and friendly. Thank you for working with me even when I was not so pleasant.
by
Verified Purchase
Recommended
1 found this review helpful
Sep 26, 2020
Good clean store, with friendly employees who are ready and willing to help find any and everythi...
Good clean store, with friendly employees who are ready and willing to help find any and everything you need.
by
Verified Purchase
Recommended
Sep 13, 2020
I’m always there in there early morning and every employee is amazing, knowledgeable and helpful!...
I’m always there in there early morning and every employee is amazing, knowledgeable and helpful! I’m always treated so great! It’s my favorite store!!! And favorite Home Depot!!!
by
Verified Purchase
Recommended
Aug 5, 2020
The associates at this Home Depot are always helpful, friendly, and go the extra mile to ensure y...
The associates at this Home Depot are always helpful, friendly, and go the extra mile to ensure you get the best service possible.
by
Verified Purchase
Recommended
Jul 23, 2020
The staffing levels have gone way down. There is rarely anyone at the pro desk or at any of the o...
The staffing levels have gone way down. There is rarely anyone at the pro desk or at any of the other specialty desk. When you do find someone they do not look up to acknowledge you.
by
Verified Purchase
Jul 21, 2020
I have gone this store on several occasions. Sometimes I need help find items and I am always hel...
I have gone this store on several occasions. Sometimes I need help find items and I am always helped. The staff is friendly and goes out of there way to ensure I get what I need for whatever project I am tackling.
by
Verified Purchase
Recommended
Jun 21, 2020
Stopped in this past Saturday, the day before Father’s Day at around 7:30 pm... The store associa...
Stopped in this past Saturday, the day before Father’s Day at around 7:30 pm... The store associates were very helpful as I was in and out in a flash.
by
Verified Purchase
Recommended
May 24, 2020
The associate took me to each isle and bin to locate each of the items that I was looking for. I ...
The associate took me to each isle and bin to locate each of the items that I was looking for. I was in and out in no time!
by
Verified Purchase
Recommended
May 16, 2020
This is bar none the best HD store in the Northern Metro Area....Employees are consistent in the ...
This is bar none the best HD store in the Northern Metro Area....Employees are consistent in the good service they offer. I always find what I am looking for with a little assistance...I prefer this store to any other in the area.
by
Verified Purchase
Recommended
May 15, 2020
Clean friendly staff
Clean friendly staff
by
Verified Purchase
Recommended
Apr 20, 2020
During this pandemic this store has consistently had lines out front that have been in excess of ...
During this pandemic this store has consistently had lines out front that have been in excess of an hour 1/2 to 2 hours at times. Contractors are being stuck in these lines losing money on their jobs losing money paying employees because they are given an opportunity to run in to grab the parts That are necessary to keep their jobs going. This is the only home depot in the area that is letting in less than 100 people at a time and it's affecting everyone who tries to go in or out of the store
by
Verified Purchase
Apr 9, 2020
Store employees are rude and will look the other way so they don’t have to help you. When they he...
Store employees are rude and will look the other way so they don’t have to help you. When they help they are short and rude. I’ve been going to this store for years and it’s a shame it’s gone to a new low with customer service
by
Verified Purchase
Mar 2, 2020
Great location with great staff. best depot in the area.
Great location with great staff. best depot in the area.
by
Verified Purchase
Recommended
Feb 16, 2020
The store everything except a food court. :-)
The store everything except a food court. :-)
by
Verified Purchase
Recommended
Feb 11, 2020
The main aisles are crowded out w displays. Hard to get around and makes the store look cheap.
The main aisles are crowded out w displays.
Hard to get around and makes the store look cheap.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 31, 2020
Always helpful. The regular employee that have been there can not remember everyone's name but a ...
Always helpful. The regular employee that have been there can not remember everyone's name but a few Chris, Dennis, Rob, and several others very very helpful.....
by
Verified Purchase
Recommended
Jan 29, 2020
Store was dirty with too many isles blocked with equipment. Employees were too busy to help. Empl...
Store was dirty with too many isles blocked with equipment. Employees were too busy to help. Employees were concentrating on heading to their change room to even stop to inquire if I needed assistance. Even when I was able to flag down an employee, they did not help whatsoever. Even the check out employee seemed to be bothered when I needed to check out!
by
Verified Purchase
Jan 18, 2020
Went there to rent a palm sander. In the Rentals area, the computers were down and I could not ge...
Went there to rent a palm sander. In the Rentals area, the computers were down and I could not get any help. I then was forced to buy a palm sander at considerably more cost. I'm a single senior and I live in an apartment. I have intermittent needs for tools and resent having to buy a tool that I'll very likely never use again.
by
Verified Purchase
Jan 5, 2020
Friendly helpful employees. One major concern is why the employees park in the prime parking spac...
Friendly helpful employees. One major concern is why the employees park in the prime parking spaces, making customer walk the distance.
by
Verified Purchase
Recommended
Dec 26, 2019
Don’t place a custom door order at this store.
Don’t place a custom door order at this store.
by
Verified Purchase
Dec 15, 2019
We have always been very happy with our experience of finding what we need at this store and bein...
We have always been very happy with our experience of finding what we need at this store and being helped through the process. We are regulars here and never even consider going elsewhere. We have had a lot of work down on our home and yard- We highly recommend this store!
by
Verified Purchase
Recommended
Nov 24, 2019
Store employees were so helpful and so sweet. David the assistant manager is the worst employee I...
Store employees were so helpful and so sweet. David the assistant manager is the worst employee I have ever seen in my life. It's shameful how he treats his employees and his customers. My wife and I felt bad for them and couldn't believe how he speaks to them and how much he insists on now doing his job. I will never go to to this Home Depot again.
by
Verified Purchase
Oct 18, 2019
The store was clean and the people were incredibly nice. I was helped by some of the nicest peopl...
The store was clean and the people were incredibly nice. I was helped by some of the nicest people I think I’ve ever had ask me if I needed anything ever. They continuously made sure that my experience was efficient and that I was getting everything I needed. The only thing that I would suggest is make sure that you are keeping up with the stock on shelves.
by
Verified Purchase
Recommended
Oct 1, 2019
Home Depot usually has what we're looking for and the employees are always available to help!
Home Depot usually has what we're looking for and the employees are always available to help!
by
Verified Purchase
Recommended
Sep 24, 2019
The store is great, however the delivery service leaves a ton to be desired. Not only did they e...
The store is great, however the delivery service leaves a ton to be desired. Not only did they extend the window of delivery from 10-2 to 10-7, I attempted to tell them that I would be gone after 4, and that they needed to be here prior to that. They told me my only other option was 4 days later. My wife and I cancelled our plans and she made sure that she was home since we had already given away our old fridge in anticipation of a new one being delivered within the next 4.5 hours. When I returned home, I noticed a large scratch down the side of the fridge from the tile counter. I am sure the delivery people knew they did it, but they didn't say anything. Now I have to argue in the morning to try and get everything resolved. If I can update I will...
by
Verified Purchase
Recommended
Aug 9, 2019
The staff members are kind, helpful, patient, knowledgeable and friendly.
The staff members are kind, helpful, patient, knowledgeable and friendly.
by
Verified Purchase
Recommended
Aug 8, 2019
Friendly helpful staff
Friendly helpful staff
by
Verified Purchase
Recommended
Jul 8, 2019
The cashier named Laurie was the first cashier ever to make me want to fill out a survey. She wa...
The cashier named Laurie was the first cashier ever to make me want to fill out a survey. She was very easy going and polite. She also directed me to find an item that I could not locate. She was great!
by
Verified Purchase
Recommended
Jul 2, 2019
Store is clean, well organized and the employee are knowledgeable and friendly.
Store is clean, well organized and the employee are knowledgeable and friendly.