Reviews for Ne Portland #4004

Best selection of household products to choose with the great help from associates, however, expect to wait a little for help in Plumbing section that most of the times no associates available. Sometimes find a better price on home depot website than in store, it is strange but it is what it is.

I walk through entire store with no mask, and I begin to fill my cart, a rude black lady employee begins yelling at me to wear a mask, I tell her I cannot due to health reason and she continues to yell and tell me how stupid and uneducated I am (yet she works at Home Depot....) as she continues to tell me how I need to go back to Washington (I’m an Oregon resident) and how I need to go back to school ( I’m a grown man who makes plenty of money) after this she tells me she is going to get security, fine, so I stay where I am filling my cart, here she comes back after being gone 30 seconds alone. And continues to yell and push a mask at me, (god only knows where she got it from) I ask for her name and she says “they know me well here” so I guess it’s safe to assume she probably goes around ticking off a lot of people.

Great customer service in the lawn and garden dept on my last visit!!!

Terrible store. Purchased zero turn mower, but they did not have anyone that could load it. Had to return it and lose the credit of 10% off coupon. Coupon was a one time use, so that negated the coupon. When I purchased the same mower at a different, nearby home depot store, I could not use the coupon anymore, but they loaded it without any problems.

Terrible store. Purchased zero turn mower, but they did not have anyone that could load it. Had to return it and lose the credit of 10% off coupon. Coupon was a one time use, so that negated the coupon. When I purchased the same mower at a different, nearby home depot store, I could not use the coupon anymore, but they loaded it without any problems.

Julie in hardware had an answer to every question I had. The reason I come to this store is her

This store is always clean and well stocked, and the staff is friendly and helpful! We visit almost every weekend it seems like, as we are doing house projects, and always manage to get what we need here.

Only store to go to. Make sure you go see Julie is hardware if you need anything

This store has very limited stock compared to other nearby stores. The employees are not helpful either. We waited over 25 minutes and asked three different associates for help with getting a piece of plywood cut and ended up leaving without making a purchase because we never received assistance. There was another person waiting behind us who also got tired of waiting and left without making a purchase.

Fast, Friendly and most importantly, KNOWLEDGEABLE Staff! And items well stocked! Home Depot, my 2nd Home

This is my local Home Depot & I just love it. All the employees I've met are helpful and friendly, the store is well stocked, easily laid out & clean, and I always find what Im looking for. I used to have to drive 50 min to get to a Home Depot; this store is less than 10 min for me, so pre-pandemic I'm usually here quite frequently (especially in the spring & summer gardening seasons). There are other Home Depots nearby too but this one is by far my favorite because of the employees.

I was confronted by several SANCTIMONIOUS employees for not wearing a mask.' I told them, no thank you, I cant wear one." (I have a medical exemption) One was a whitehaired older women at the front end, She insisted I take one anyway and I yelled at her to get away from me as she followed me! She looked at me with a distinct look of disgust I also received rude comments from employees in hardware and flooring. Also my pick up order was not available as promised. I'll shop at my local hardware store and GLADLY pay more. I don't need the sanctimony and/or look of disgust I received from several employees.

One of my favorite Home Depots!!

Great place to shop. Make sure you go ask for Julie if you need anything in hardware she will make sure your taken care of

Employees were not just helpful, but were also knowledgeable! Willing to take you to others if they weren't 100% sure about something. Great experience!

The store is always clean and everything is stocked well. The employees are very friendly and patient with the customers!

The employees are wonderful but the enforcement of proper mask wearing is abhorrent. Every time I go in it is a problem. It’s a big store, I get it, but folks should be able to properly wear masks when they are checking out and around large numbers of customers and employees.

Need better training for the customer service people...not sure of name, but the ends of the guys hair were tinted light blue and wearing hoodie. Didn't seem to care if I found what I needed or not...had to find an employee in the store to help me.

Manga was so friendly and warm person. I like her service , thank you.

I've been installing water heaters professionally since 2004 and this has included thousands of trips into big box stores to purchase water heaters. This morning the unit I wished to purchase was on the second shelf up, requiring equipment to get it down, which is usually a 30ish minute process. I called the main line for the store, said "plumbing" and the voice recognition software routed me to Michael in plumbing, who was on the scene shortly. Michael has a great attitude, was skilled with the equipment and large awkward inventory, and is a pleasure to work with. One of the top visits of all time, especially with the bonus of the seasonal cinnamon broom. ;-)

Carolynn in Flooring is the best! Knowledgeable and patient with guiding me through the process from choosing the best flooring to match to getting set-up with installation.

Awesome store second only to 4718 store in Vancouver. Thank you everyone at Home Depot!

Well stocked, friendly staff.

This store is where I go when I want to be treated well. I always have a good experience here. Staff members are friendlier and seem to have more experience. Its easy access from the freeway and good parking too.

I came to the store I was followed around by one of your employees the entire time I was there when I went to check out your employee grab my item out of my hand while I was trying to purchase it claimed that I was not going to buy the things that I had and tried to take the entire cart for me I assured her that I was going to buy this the items that I had and I had to even show her the amount of money that I had in my wallet it for her to leave me alone I was racially profiled and a victim of racism your location

Employees & customers without masks down every aisle. Not a safe environment to shop.

The store is awesome! I always go to it! They have the best paint section! Thanks Victor

Victor in the paint section was amazing and super helpful!

Managers and people in charge need to be better prepared for problems that occur at check out. Better training on cash register.

Larry in home and garden went up and above making our shopping experience pleasant. Love shopping this store as they always make my shopping experience quick and easy.