Reviews for Neptune #949

April sawto it that I got what I needed before leaving the store.

After being dismissed by the rep. @ the WLB store we went to Neptune. Nik took the time to make sure our order for our natural gas grill went through even though the system made the task extremely difficult. I’ve never seen a customer service rep take on a challenge & not give up & be pleasant all through the process. WLB is closer but I have always had a better experience in Neptune so it’s worth the trip.

loved his fab service! went Above n beyond w the purchase of my Webber grill! personally looked after it

The staff at this Home Depot is extremely helpful, courteous, knowledgeable, and enthusiastic.

I came to look at grills and Dan was so outstanding doing the presentation of the grill, I had to buy one. Dan is the product of what a good representative for customer service at Home Depot.

Very welcoming staff all around the store.

I was waiting at curbside for about 30 minutes, and nobody showed up. I went to find someone in the pro section, and they told me to go to customer service. I walked all the way to the other side and was met by April. She helped me so much and fully aided and handled the situation. What was a stressful Home Depot visit, ended up becoming a positive outcome. Thanks to April!

This man went above and beyond. Thanks.

I went shopping for Milwaukee screwdrive cordless . The sales person and check to see if it has in stock, but it -1 . So the inventory was incorrect I found two of the same products in the lock cage. And able to adjust to the sales price

door i bought on a saturday and was told would be ready for pickup monday was not

I bought my first Christmas present today! I thought the store looked so beautiful and the prices are great too!

found exactly what I needed thanks to excellent store employee.

We’re about equal distance between two Home Depots, but we choose to go to the Neptune location because of how friendly their staff is.

This store had the best and friendliest cashier , thank you Dennis with a hat.

Overall, I feel this store has alot of employees around willing to help. I’ve found that the staff is truly versed in a specific trade and so helpful to get useful advice from them. Will, at customer service, was very helpful to solve my damaged goods problem. There were alot of logistics involved for scheduling pickup and delivery but all was resolved. I felt like I’m good hands.

Employees will greet you and try to help you more then most locations in the area. Always stocked with good straight lumber.

I was returning some stuff and the lady Ruthy was very friendly and professional.

Dave in pain helped me get the perfect color and went above and beyond to help me as well as rj in pluming both amazing employees

My friend, who is deaf, ran it to two young men, Tom and Tim in the garden center and he they were very helpful in helping him find the items he needed being that he was death. It was somewhat difficult, but they went out of their way to make him feel comfortable and they were very nice to help him after he had ordered them around for five or six different things. They were still kind and generous to help him.

Home Depot must have a very kind wonderful gentleman / woman who started it.

Dakeisha and Will from the #0949 Neptune Home Depot were extremely helpful and pleasant to work with.

This week I made a major new construction project and Customer service walked me through each product and the delivery so I completely understood the entire order and delivery schedules

have items available from open to close of store.

We had a great trip to neptune HD, all of our shower, and bath needs were met above expectations. We will br back to purchase more !!! Thank you Home Depot for helping us design our new forever home !!!!

I live between three Home Depot stores but always go to the Neptune store because it has the best assortment of merchandise and most helpful employees. I have bought window coverings, power garden tools, plants, lighting, plumbing fixtures, paint etc.

I needed help with a large purchase for local homeless camps. I called both Michelle and Denise and both promptly returned my calls and gave me a discount for my purchases. At checkout, Michael was so kind and efficient with my large order. He even ran to my car when I left something behind. There was no issues at all getting Denise on the phone at checkout to approve the discount or Michelle to come and execute it, which is always the real test of a company's professionalism. All 3 team members made our shopping trip to help the homeless people in our community so seamless. They were kind, compassionate and went above and beyond. Neptune Home Depot and Denise, Michelle and Michael are great community partners!

we’re are the pre hung storm doors took us half a day to install because it was not pre hung

I had windows insulation counters cabinets laundry room etc. basically my whole house…plus buy all my Christmas decorations from you guys every year! Love the home depot and great customer service

The staff is always friendly and helpful. The store is always clean and uncluttered. I can always find what I need. Always a good experience.

Never have a problem with any merchandise I purchase at Home Depot