#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)305-7833
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
39500 W 7 Mile Rd
Northville, MI 48167
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Customer Store Reviews

  • 4.6 out of 604 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (604)
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Showing 1-30 of 604 reviews
Clean store
This store was very clean, employees are nice and welcoming
by
    • Recommended
    Great service
    Great service with help.
    by
      • Recommended
      Employees/ staff are making their own policy, and not following Home Depot policy
      Joe Corsi (Manager) Yaqura (Custer Service Cashier) Very unprofessional, and disrespectful to loyal Contractor's
      by
        • Recommended
        Checkout
        The checkout system at this Home Depot is terrible and the busier it gets the worse it seems to be. People cut in front of others because there are no signs as to where a line should form and employees yelling customers because they are not lining up correctly. It should be the same layout as the return / customer service area
        by
          Excellent service and product.
          I was able to walk in HomeDepot after a long day at work, get great customer service and order the blinds that I wanted all within 30 minutes.
          by
            • Recommended
            EXCELLENT FROM START TO FINISH
            We always go to Home Depot to gather our renovation supplies, and we are never disappointed.
            by
              • Recommended
              Super friendly staff!
              Checking out here is always a Breeze. The staff who is doing checkout is extremely helpful and kind!
              by
                • Recommended
                WOW! Excellent Customer Service.
                We bought three Kwikset with lever handles and deadbolts for our home. Ryan in Hardware reset one the lock on one sets so they were all keyed the same. The Associates in the store were very friendly and helpful. Very refreshing!!
                by
                  • Recommended
                  Cluttered
                  Lots of clutter in every aisle, at endcaps and at checkouts.
                  by
                    Pond supplies in stock!!
                    I have always been able to find the important supplies for my Koi pond when I need them in a hurry...realized I was out of Chlorine Remover as I topped off my pond this morning. Ran to my corner store and they had exactly what I needed as usual.
                    by
                      • Recommended
                      Excellent Customer Service
                      Adina Bali is my "go to" with flooring and blinds at the Northville Home Depot. She is very knowledgeable and patient. She never rushes you even while other customers are waiting. Very friendly and helpful. Thanks Adina!
                      by
                        • Recommended
                        Incredible service
                        I would highly recommend Alina Bali in flooring at the 7 mile Northville,MI store. So friendly and knowledgeable. Went above and beyond to take care of my order.
                        by
                          • Recommended
                          Customer service
                          Great customer service. I want to thank cashier Jenny for assisting me and gett Me signed up for a Home Depot credit account.
                          by
                            • Recommended
                            Eric Smith is a ROCK STAR!
                            Eric Smith should be training every rep in the store. He is that fantastic.
                            by
                              Less Crowded than other Home Depots in the area
                              I live in Livonia. This store is just over the border in Northville. It is consistently less crowded than the store in the heart of Livonia on Middlebelt, so my husband and I go to this one. It seems to be just as well stocked and while traffic can be a little congested at the corner of 7 & Haggerty, it's overall easier to get to than the Livonia HD as well, especially on weekends.
                              by
                                • Recommended
                                Great team with great service
                                The employees as this location go above and beyond to help with shoppers needs.
                                by
                                  • Recommended
                                  Great Customer Expierence at the Home Depot
                                  From start to finish amazing experience. Yaquta Marvi at customer service was fabulous in every way... and I can't thank her enough for how helpful she was. She went above any beyond to help us find what we were looking for, even when the item wasn't in the computer. While we were waiting for the speedy forklift service to retrieve the item Yaquta was very personable and we had a great chat to pass the time. Kudos to the store manager Joe Corsi as well for the help he provided behind the scene.
                                  by
                                    • Recommended
                                    Friendly employees! Great service!
                                    Since moving to Livonia, we have visited this store several times and are impressed with the skilled help and friendly service. An ample number of employees are always on the floor--willing to help in selecting products or explaining steps. This is the best Home Depot we have visited--it's our "go to" place for home improvement materials!
                                    by
                                      • Recommended
                                      Paint Department is top notch!
                                      Best place in the country to purchase and plan your painting projects is The Home Depot!!
                                      by
                                        • Recommended
                                        Great experience.
                                        Sales associate Adina was very very helpful. Curious, thorough and thoughtful.
                                        by
                                          • Recommended
                                          Self Checkout Target
                                          During self checkout I was approached by Sheryl. She looked in my cart and asked if I had “remembered “ to scan the items that were in the top portion of the cart. My receipt was in my hand. I asked if she wanted to see the receipt and she responded “yes I would. I didn’t see you scan because I turned my back for a minute “. Everything in the cart was accounted for — 4 bottles of ammo, 2 bottles of bleach, and 2 boxes of expensive specialty light bulbs. She even counted the items out loud! If they still had cashiers I never would have gone to self checkout. She never apologized and as I was bagging my purchase, I did not see her approach any other customer or count their items. This was embarrassing and offensive.
                                          by
                                            Easy and friendly store to shop in for all your home improvement needs, big or small.
                                            Home Depot goes above and beyond in service to customers
                                            by
                                              Usually a great store, but not today!
                                              After finding the items we wanted, my boyfriend and I went to a self-checkout lane. BF couldn’t figure out how to enter his military ID for the discount, so he asked a cashier for help. She told him they no longer offered a military discount—which we knew was BS, since we’d been there just two days before and had no problem. When he pressed her on it, she finally found entered the code on the screen, but didn’t look too happy about it. Maybe it was too much work for her? But if someone is willing to put his life on the line for HER life and freedom, I don’t think it’s too much to ask that SHE do her stinkin’ job!
                                              by
                                                Fantastic staff at this location
                                                I went in to purchase the materials I needed for a project I am working on for my job in the public schools. at each department some asked to help. This type of job not being my expertise, I was beyond grateful for the willing ness to help. I did not have to seek anyone out, they came up to me, and we interested in my project from the beginning. Maki g various suggestions. Then at checkout the cashier noticed I might have missed something and recommended it. Jenny was amazing and I am extra grateful as she saved me another trip to the store. Thanks again Jenny!
                                                by
                                                  • Recommended
                                                  Blinds
                                                  by
                                                    • Recommended
                                                    Jake in lumber is who will always help you
                                                    Jake took care of us from the time we walked in the store and made sure we got the right product for our project. Very knowledgeable very helpful.
                                                    by
                                                      • Recommended
                                                      Refund Issue
                                                      I normally go to this store as this is the closest to me. I returned multiple items today but the associate failed to scan one item and refund me $14 on a caulking tube. I did mention to her that she did not scan one item but she said she did.
                                                      by
                                                        Great store to shop at!!
                                                        Our family has shopped here for the last 30 years. From gardening to home repair to painting, we head to the Northville Home Depot. Helpful staff, well stocked and generally clean, this store has a lot to offer. Great place to browse when you need to change things up and need some inspiration.
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          The staff here is very friendly
                                                          by
                                                            • Recommended
                                                            Friendly, helpful staff
                                                            At check out I was asked if I wanted to open a Home Depot credit card to get $70 off my purchase. I was unable to because of a temporary freeze on my credit reports, but Barbara said that she would give me a $25 discount without asking.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 604 reviews

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