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Filter Reviews By:Rating, Profile, Gender, Age (604)
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Showing 1-30 of 604 reviews
Mar 10, 2023
Clean store
This store was very clean, employees are nice and welcoming
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Recommended
Feb 9, 2023
Great service
Great service with help.
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Recommended
Jan 28, 2023
Employees/ staff are making their own policy, and not following Home Depot policy
Joe Corsi (Manager)
Yaqura (Custer Service Cashier)
Very unprofessional, and disrespectful to loyal Contractor's
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Recommended
Dec 12, 2022
Checkout
The checkout system at this Home Depot is terrible and the busier it gets the worse
it seems to be. People cut in front of others because there are no signs as to where a line should form and employees yelling customers because they are not lining up correctly. It should be the same layout as the return / customer service area
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Nov 29, 2022
Excellent service and product.
I was able to walk in HomeDepot after a long day at work, get great customer service and order the blinds that I wanted all within 30 minutes.
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Recommended
Nov 16, 2022
EXCELLENT FROM START TO FINISH
We always go to Home Depot to gather our renovation supplies, and we are never disappointed.
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Recommended
Nov 15, 2022
Super friendly staff!
Checking out here is always a Breeze. The staff who is doing checkout is extremely helpful and kind!
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Recommended
Nov 13, 2022
WOW! Excellent Customer Service.
We bought three Kwikset with lever handles and deadbolts for our home. Ryan in Hardware reset one the lock on one sets so they were all keyed the same. The Associates in the store were very friendly and helpful. Very refreshing!!
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Recommended
Nov 12, 2022
Cluttered
Lots of clutter in every aisle, at endcaps and at checkouts.
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Nov 4, 2022
Pond supplies in stock!!
I have always been able to find the important supplies for my Koi pond when I need them in a hurry...realized I was out of Chlorine Remover as I topped off my pond this morning. Ran to my corner store and they had exactly what I needed as usual.
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Recommended
Oct 27, 2022
Excellent Customer Service
Adina Bali is my "go to" with flooring and blinds at the Northville Home Depot. She is very knowledgeable and patient. She never rushes you even while other customers are waiting. Very friendly and helpful. Thanks Adina!
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Recommended
Sep 14, 2022
Incredible service
I would highly recommend Alina Bali in flooring at the 7 mile Northville,MI store. So friendly and knowledgeable. Went above and beyond to take care of my order.
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Recommended
Sep 8, 2022
Customer service
Great customer service. I want to thank cashier Jenny for assisting me and gett Me signed up for a Home Depot credit account.
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Recommended
Sep 3, 2022
Eric Smith is a ROCK STAR!
Eric Smith should be training every rep in the store. He is that fantastic.
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Sep 3, 2022
Less Crowded than other Home Depots in the area
I live in Livonia. This store is just over the border in Northville. It is consistently less crowded than the store in the heart of Livonia on Middlebelt, so my husband and I go to this one. It seems to be just as well stocked and while traffic can be a little congested at the corner of 7 & Haggerty, it's overall easier to get to than the Livonia HD as well, especially on weekends.
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Recommended
Sep 1, 2022
Great team with great service
The employees as this location go above and beyond to help with shoppers needs.
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Recommended
Sep 1, 2022
Great Customer Expierence at the Home Depot
From start to finish amazing experience. Yaquta Marvi at customer service was fabulous in every way... and I can't thank her enough for how helpful she was. She went above any beyond to help us find what we were looking for, even when the item wasn't in the computer. While we were waiting for the speedy forklift service to retrieve the item Yaquta was very personable and we had a great chat to pass the time. Kudos to the store manager Joe Corsi as well for the help he provided behind the scene.
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Recommended
Aug 31, 2022
Friendly employees! Great service!
Since moving to Livonia, we have visited this store several times and are impressed with the skilled help and friendly service. An ample number of employees are always on the floor--willing to help in selecting products or explaining steps. This is the best Home Depot we have visited--it's our "go to" place for home improvement materials!
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Recommended
Aug 15, 2022
Paint Department is top notch!
Best place in the country to purchase and plan your painting projects is The Home Depot!!
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Recommended
Aug 13, 2022
Great experience.
Sales associate Adina was very very helpful. Curious, thorough and thoughtful.
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Recommended
Aug 13, 2022
Self Checkout Target
During self checkout I was approached by Sheryl. She looked in my cart and asked if I had “remembered “ to scan the items that were in the top portion of the cart. My receipt was in my hand. I asked if she wanted to see the receipt and she responded “yes I would. I didn’t see you scan because I turned my back for a minute “. Everything in the cart was accounted for — 4 bottles of ammo, 2 bottles of bleach, and 2 boxes of expensive specialty light bulbs. She even counted the items out loud! If they still had cashiers I never would have gone to self checkout. She never apologized and as I was bagging my purchase, I did not see her approach any other customer or count their items. This was embarrassing and offensive.
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Aug 1, 2022
Easy and friendly store to shop in for all your home improvement needs, big or small.
Home Depot goes above and beyond in service to customers
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Jul 30, 2022
Usually a great store, but not today!
After finding the items we wanted, my boyfriend and I went to a self-checkout lane. BF couldn’t figure out how to enter his military ID for the discount, so he asked a cashier for help. She told him they no longer offered a military discount—which we knew was BS, since we’d been there just two days before and had no problem. When he pressed her on it, she finally found entered the code on the screen, but didn’t look too happy about it. Maybe it was too much work for her? But if someone is willing to put his life on the line for HER life and freedom, I don’t think it’s too much to ask that SHE do her stinkin’ job!
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Jul 20, 2022
Fantastic staff at this location
I went in to purchase the materials I needed for a project I am working on for my job in the public schools. at each department some asked to help. This type of job not being my expertise, I was beyond grateful for the willing ness to help. I did not have to seek anyone out, they came up to me, and we interested in my project from the beginning. Maki g various suggestions. Then at checkout the cashier noticed I might have missed something and recommended it. Jenny was amazing and I am extra grateful as she saved me another trip to the store. Thanks again Jenny!
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Recommended
Jul 7, 2022
Blinds
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Recommended
Jul 4, 2022
Jake in lumber is who will always help you
Jake took care of us from the time we walked in the store and made sure we got the right product for our project.
Very knowledgeable very helpful.
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Recommended
Jun 15, 2022
Refund Issue
I normally go to this store as this is the closest to me. I returned multiple items today but the associate failed to scan one item and refund me $14 on a caulking tube. I did mention to her that she did not scan one item but she said she did.
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May 27, 2022
Great store to shop at!!
Our family has shopped here for the last 30 years. From gardening to home repair to painting, we head to the Northville Home Depot. Helpful staff, well stocked and generally clean, this store has a lot to offer. Great place to browse when you need to change things up and need some inspiration.
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Recommended
May 18, 2022
Great customer service
The staff here is very friendly
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Recommended
Apr 25, 2022
Friendly, helpful staff
At check out I was asked if I wanted to open a Home Depot credit card to get $70 off my purchase. I was unable to because of a temporary freeze on my credit reports, but Barbara said that she would give me a $25 discount without asking.