#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)735-6924
Tool & Truck Rental(248)735-6930
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
47950 Grand River Ave
Novi, MI 48374
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 420 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (420)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 420 reviews
Hot water heater
I got a good price on a Rheem & the installer,Carl, was excellent
by
    • Recommended
    great customer service
    the employees at this store go above and beyond. it is a pleasure shopping at this Novi Home Depot
    by
      • Recommended
      Good shopping experience
      We were happy to find all we were looking for at the Home Depot and the employees were very helpful.
      by
        • Recommended
        Paint department most helpful
        I had help from Mitch in the paint department that was not only very informative but was done with a friendly and kind attitude.
        by
          Quick
          I was able to return an item, and get another item quickly.
          by
            • Recommended
            Pleasant Store Visit
            Purchase pea gravel from this store for a patio base. The product was perfect for a fair price.
            by
              • Recommended
              Purchasing Blinds
              We had an outstanding experience with Judi L in the flooring and blinds department. She was professional, knowledgeable and provided excellent customer service. We would highly recommend her and this Home Depot store!!
              by
                • Recommended
                shopping
                this store is on their game. always helpful towards you when your in there. better than other stores in the area. will always go back!
                by
                  • Recommended
                  great customer service
                  Excellent customer service today
                  by
                    • Recommended
                    Cashier dan
                    Cashier Dan was very friendly and accommodating
                    by
                      Excellent Customer Service
                      Brandon and Mark @ the Novi MI store paint dept were outstanding, helpful and so were Sarah and Suzette @ the Northville MI store paint dept. Great, great customer service at both stores!!!
                      by
                        • Recommended
                        Great Customer Service!
                        I bought gloves, lights, and faucets. And I was provided with great customer service, especialy from a lady named Joyce.
                        by
                          • Recommended
                          those two wall mounted us flags are expensive to maintain...
                          HD could save some money by having one us flag on a pole...instead of two us flags that are tangled up alot and require an expensive electrical contractor bucket truck to access and untangle...I guess HD does not mind dispaying tangled flags and can afford to pay to have them untangled...if you put a flag on a pole...I will check it everyday for free! I shop there everyday so...
                          by
                            • Recommended
                            Cashier Addison was exceptional
                            Her assistance in helping us was flawless.
                            by
                              • Recommended
                              I was treated fairly and respectfully; but I am still Disappointed
                              I bought a Echo chain saw it was very nice and powerful but It did not oil the chain. There were no other saws available at this store, of any model, had I been inclined to trade down from the saw I originally selected. I was forced to take a large store credit and only after the manager intervened.
                              by
                                • Recommended
                                Knowledgeable Staff
                                The entire staff are very kind, nice and knowledgeable in their respective departments. Always willing and offering help whenever he or she greets you. Whether I need help or not, they are always willing to give direction, suggestions of how to do the job better. Thanks to HOME DEPOT TEAM. I certainly appreciate all your hard work
                                by
                                  • Recommended
                                  alway frindly
                                  by
                                    • Recommended
                                    Highly recommend!
                                    Just bought an electric Toro lawnmower. I needed a reliable, easy to use workhorse. HD had more stock than other stores I looked at. Cashier Miriam was knowledgeable and helpful. I love shopping with Home Depot--my go-to store.
                                    by
                                      • Recommended
                                      Flooring
                                      Adam is great. Very positive experience. Very thorough explanation and help
                                      by
                                        • Recommended
                                        This is my go to home improvement store
                                        Thank you for the great customer service with the door locks.
                                        by
                                          • Recommended
                                          Knowlegable sales people
                                          very good experience at this store
                                          by
                                            • Recommended
                                            Home depot
                                            I love Home Depot and would recommend to anybody in the world HOME Depot is the best
                                            by
                                              • Recommended
                                              Great full
                                              I’m happy with my purchase
                                              by
                                                • Recommended
                                                Above and beyond
                                                Lauren went above and beyond helping us find exactly what we needed.
                                                by
                                                  • Recommended
                                                  Poor sales experience
                                                  They wanted $373 to install a $189 garage door opener!? Bought the opener somewhere else and installation was $99. I think I will continue to shop somewhere else.
                                                  by
                                                    Courteous and helpful in finding my will call order. Also loaded heavy carton on my trailer.Product had incomplete welds.
                                                    Shelves cost $400; ; had incomplete weld.
                                                    by
                                                      Good selection, helpful staff, great location
                                                      It’s just a good place to get stuff you need.
                                                      by
                                                        • Recommended
                                                        Service solving problems
                                                        The pre-assembled snow Blowers at the Novi store typically lack the chute cleaning tool included with some bra brands. Most customers may not recognize the lack of the tool but Haley in home and garden made a great effort to find the tool. If included with the machine it could open Home Depot to liability if the auger injures a customer while clearing the chute.
                                                        by
                                                          very clean and organized store.
                                                          very clean organized, have a lot of product choices to pick from. well stocked
                                                          by
                                                            • Recommended
                                                            Clean,helpful,experienced
                                                            The best HD I’ve been to in years!!! 25 min drive but worth every penny of gas for the experience and assistance.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 420 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              355 Haggerty Hwy

                                                              Commerce Township, MI 48390

                                                              4.86 mi

                                                              Tool & Truck Rental

                                                              (248)926-9882

                                                              Pro Service Desk

                                                              (248)926-9880

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              39500 W 7 Mile Rd

                                                              Northville, MI 48167

                                                              6.34 mi

                                                              Pro Service Desk

                                                              (248)305-7833

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              47725 Five Mile Rd

                                                              Plymouth, MI 48170

                                                              6.95 mi

                                                              Tool & Truck Rental

                                                              (734)207-6140

                                                              Pro Service Desk

                                                              (734)207-6134

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm