#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(913)324-0414
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11850 S Strang Line Rd
Olathe, KS 66062
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Customer Store Reviews

  • 4.7 out of 502 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (502)
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Showing 1-30 of 502 reviews
Great job
Shopping at the Olathe store is always good
by
    Great service and great prices
    by
      • Recommended
      Flooring
      We have purchased laminate flooring for over half of our home, and are ready to complete the remained. We initially had a railing that needed to be worked aesthetically, as it is the first thing we see entering our home. After several attempts, we were able to get the flooring we wanted, done visually pleasing and in a one day time frame. We are completely satisfied with the customer service and skill of the installers.
      by
        Very nice staff
        Friendly and helpful
        by
          • Recommended
          Wonderful Employee's
          Every time I come into this location I am always greeted by friendly and helpful people who go above and beyond to help with everything from returns, to pick-ups, to finding things in-store. I highly recommend choosing this store when looking for options!
          by
            • Recommended
            Great store to shop at.
            Just bought a freezer just what I was looking for.
            by
              • Recommended
              Constently helpful
              Either my husband or I go to this Home Depot several times a month. The employees at this store are consitently helpful and knowledgeable.
              by
                • Recommended
                Store 2201 - Great Experience from start to finish!
                I was asked at least 3 times if I need help finding anything, great customer service. Even got better when I needed help at register, Paula was very kind and help checking out and most importantly said “Thanks for shopping at Home Depot”
                by
                  • Recommended
                  Very helpful.
                  The manager Bruce was very kind. Tatiana and the other employees who assisted us were very helpful and nice.
                  by
                    • Recommended
                    Great customer service and well stocked store.
                    I have been to this store several times and the employees are very friendly and helpful snd so far I have always found exactly what I needed.
                    by
                      • Recommended
                      Employees are the Best
                      My daughter and I were greeted upon entering the store. An employee helped us get our leaf blower off a high shelf. Another directed us to the $3 poinsettias. And the self-check rep went above and beyond in making checkout easy. The store was clean. We found everything we needed. Will definitely be back.
                      by
                        • Recommended
                        Ryobi WetVac 6 gal 18v
                        1st Ryobi WetVac suddenly failed after 8 months. Works well otherwise. Still under 3 year warranty. Bought another while on sale.
                        by
                          • Recommended
                          Good stock, friendly associates
                          Always have what I'm looking for whether it's is a part or the whole product. This time a thermostat for wall heater, Last time a waterheater and installation/replacement parts.
                          by
                            • Recommended
                            Time to reset and stock the shelves.
                            Went to buy a simple furnace filter, customer service said there should be 174 on the shelf directed us to the aisle and said someone would meet us there. NO one showed up. Went back to customer service, sent a young man to help us, he was NO help, we left. Went to south Home Depot location. Same type of scenario, Plenty of employees just no one willing to help. no cashiers, just automated machines.
                            by
                              1 found this review helpful
                              The staff in there are always helpful, and don't make you feel stupid when you ask a question
                              The staff in there are always helpful, and don't make you feel stupid when you ask a question
                              by
                              • Verified Purchase
                              • Recommended
                              Had a great experiene. Super helpful staff. Good selection & reasonable prices.
                              Had a great experiene. Super helpful staff. Good selection & reasonable prices.
                              by
                              • Verified Purchase
                              • Recommended
                              Very clean store. Fabulous selection. Knowledgeable, friendly and helpful staff.
                              Very clean store. Fabulous selection. Knowledgeable, friendly and helpful staff.
                              by
                              • Verified Purchase
                              • Recommended
                              If you're doing an electrical job and have a question, go ask Jim at the Merriam, KS store. Bravo...
                              If you're doing an electrical job and have a question, go ask Jim at the Merriam, KS store. Bravo Jim: you were friendly, knowledgeable, and most important PATIENT with me an 'older' person.
                              by
                              • Verified Purchase
                              • Recommended
                              Bar far the nicest staff in the area! Always willing to help and go above and beyond in their ser...
                              Bar far the nicest staff in the area! Always willing to help and go above and beyond in their service. Not to mention they always have what we need and the store is very nice too.
                              by
                              • Verified Purchase
                              • Recommended
                              My husband asked me to pick up a replacement for a broken tool. The problem was I had absolutely ...
                              My husband asked me to pick up a replacement for a broken tool. The problem was I had absolutely no idea what the tool's purpose was nor where to find it in the store. The employees were very friendly and helpful. Thanks for making my errand quick and easy!
                              by
                              • Verified Purchase
                              • Recommended
                              The store was well stocked, friendly/helpful sales associates and very knowledgeable.
                              The store was well stocked, friendly/helpful sales associates and very knowledgeable.
                              by
                              • Verified Purchase
                              • Recommended
                              See what I added in review! Outstanding experience, seriously I can’t remember ever having better...
                              See what I added in review! Outstanding experience, seriously I can’t remember ever having better service at ANY retailer.
                              by
                              • Verified Purchase
                              • Recommended
                              Cheerful, helpful associates and good inventory. Restrooms are clean.
                              Cheerful, helpful associates and good inventory. Restrooms are clean.
                              by
                              • Verified Purchase
                              • Recommended
                              The man helping us first on the phone and then at the store was very polite and helpful. We're se...
                              The man helping us first on the phone and then at the store was very polite and helpful. We're seniors and it's an important part of our store choices to be helped and treated courageously.
                              by
                              • Verified Purchase
                              • Recommended
                              Juanita was excellent.
                              Juanita was excellent.
                              by
                              • Verified Purchase
                              • Recommended
                              A big shoutout to Andy in Customer Service. Very helpful and wonderful attitude. A real pleasure ...
                              A big shoutout to Andy in Customer Service. Very helpful and wonderful attitude. A real pleasure to work with him.
                              by
                              • Verified Purchase
                              • Recommended
                              Terrific experience! Vast selection, great prices, friendly and helpful associates.
                              Terrific experience! Vast selection, great prices, friendly and helpful associates.
                              by
                              • Verified Purchase
                              • Recommended
                              If you need appliances, Sunny is the best
                              If you need appliances, Sunny is the best
                              by
                              • Verified Purchase
                              I recommend this store for a great flooring project experience
                              I recommend this store for a great flooring project experience
                              by
                              • Verified Purchase
                              • Recommended
                              This is my preferred store, "most" employees here are very friendly and welcoming.
                              This is my preferred store, "most" employees here are very friendly and welcoming.
                              by
                              • Verified Purchase
                              Showing 1-30 of 502 reviews

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