#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(607)433-4502
Tool & Truck Rental(607)433-4508
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
659 State Hwy 28
Oneonta, NY 13820
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Customer Store Reviews

  • 4.7 out of 265 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (265)
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Showing 1-30 of 265 reviews
veterans reveiw
if they keep "froggin around" and saying you have to have a "smart phone" to scan for our discount, I WILL STOP USING THE STORE AND ILL BE SHURE TO TELL ALL THE VETERANS I KNOW! other than that , the store and employees are great! it just "CORPRATE"
by
    Very clean and organized
    Conveniently located, providing a good variety of products.
    by
      • Recommended
      Great associates
      Snowblower i bought was built and ready in 15 minutes thanks to rich in garden
      by
        • Recommended
        HOME DEPOT - GREAT STORE
        I AM VERY HAPPY WITH MY PURCHASE TODAY. A VARIETY TO CHOOSE FROM, OUR WINDOWS ARE GONNA LOOK OH SO LOVELY !
        by
          • Recommended
          Okay, I wish they had more shade trees in the parking lot during the hot summer.
          Okay, I wish they had more shade trees in the parking lot during the hot summer. The online Home Depot is four stars, and has more inventory of products. I often find good prices online. The Garden Center gates are sometimes not open. They run out of cedar mulch and popular plants that sell well. They often do not offer organic vegetables or heirloom vegetable plants in the spring-summer. The customer service is nice.
          by
            • Recommended
            Had the worst experience buying a washer!!!! I was not pleased with “The Home Depot experience” a...
            Had the worst experience buying a washer!!!! I was not pleased with “The Home Depot experience” at all. Never again will I buy anything from Home Depot!!!
            by
            • Verified Purchase
            The rental area could be improves but the cashier Michelle was absolutely pleasant
            The rental area could be improves but the cashier Michelle was absolutely pleasant
            by
            • Verified Purchase
            • Recommended
            Home Depot, Oneonta, NY is a fabulous place to shop for all your home and business needs. I espec...
            Home Depot, Oneonta, NY is a fabulous place to shop for all your home and business needs. I especially like it because the staff are always friendly and are there to help you every inch of the way.
            by
            • Verified Purchase
            • Recommended
            Anna at customer service went above and beyond to help me for about an hour. Most of the other em...
            Anna at customer service went above and beyond to help me for about an hour. Most of the other employees tried their best to help her help me. However there was one employee that refused to help and was rude. The amount of product on the shelf was different from what the computer said should be there.It was short what I needed. The store was obviously under-staffed.
            by
            • Verified Purchase
            staff helpful and knowledge
            staff helpful and knowledge
            by
            • Verified Purchase
            • Recommended
            Store was clean and bright - and more importantly it had adequate staff!
            Store was clean and bright - and more importantly it had adequate staff!
            by
            • Verified Purchase
            • Recommended
            I found the store to be crowded with people, but the staff were all courteous and kind and took t...
            I found the store to be crowded with people, but the staff were all courteous and kind and took the time to make sure all my questions were answered in spite of the amount of people. The aisles were not littered for the most part.
            by
            • Verified Purchase
            • Recommended
            Clean store, organized, with expected products in stock. Four separate associates helped me find...
            Clean store, organized, with expected products in stock. Four separate associates helped me find, purchase and load my purchased items making this a quick stop for supplies.
            by
            • Verified Purchase
            • Recommended
            This the best Home Depot in the state! Every one is nice!
            This the best Home Depot in the state! Every one is nice!
            by
            • Verified Purchase
            • Recommended
            Store is clean and well stocked. Staff is helpful.
            Store is clean and well stocked. Staff is helpful.
            by
            • Verified Purchase
            • Recommended
            Worst delivery experience ever ! Lost a customer ! Lost 2 days of work and spoiled groceries and ...
            Worst delivery experience ever ! Lost a customer ! Lost 2 days of work and spoiled groceries and the delivery department gets annoyed if you don't want to lose another day of work and will not work with you to get delivery when you get done with work at 2:30 !
            by
            • Verified Purchase
            Store was clean and staff was friendly and professional.
            Store was clean and staff was friendly and professional.
            by
            • Verified Purchase
            • Recommended
            I appreciate this stores customer service.
            I appreciate this stores customer service.
            by
            • Verified Purchase
            • Recommended
            Employees are most helpful in locating items i am looking for.
            Employees are most helpful in locating items i am looking for.
            by
            • Verified Purchase
            • Recommended
            great store, has everything you will need. great associates and always willing to help.
            great store, has everything you will need. great associates and always willing to help.
            by
            • Verified Purchase
            • Recommended
            On this particular trip, there was enough help. Not like the usual search and find, kind of help,...
            On this particular trip, there was enough help. Not like the usual search and find, kind of help, but help in each area. This makes for a faster find purchase and leave. It makes for better business... Thank you I enjoyed this trip especially when we get help asap..-Oneonta, NY
            by
            • Verified Purchase
            • Recommended
            Very helpful staff.I always enjoy my Home Depot shopping experiences due to the attentive staff. ...
            Very helpful staff.I always enjoy my Home Depot shopping experiences due to the attentive staff. Franks carried my purchase and loaded it in to the car as well as get me a discount on a heater. Thank you Frank!
            by
            • Verified Purchase
            • Recommended
            This HD is a hidden gem. Always in stock and the training for customer service is top notch. If y...
            This HD is a hidden gem. Always in stock and the training for customer service is top notch. If you get a chance ask for Manager Ryan. He is what management should be goes above and beyond to ensure you have a great shopping experience.
            by
            • Verified Purchase
            • Recommended
            Our Design Consultant , Karen Romano, was the absolute best. She was patient, friendly and knowle...
            Our Design Consultant , Karen Romano, was the absolute best. She was patient, friendly and knowledgeable. We purchased cabinets and plan to buy other products. She is an asset to your company.
            by
            • Verified Purchase
            • Recommended
            Outstanding customer service of Associates throughout the floor! Sparkling Attitude and sincere c...
            Outstanding customer service of Associates throughout the floor! Sparkling Attitude and sincere commitment to help you find what you're looking for!
            by
            • Verified Purchase
            • Recommended
            As I wrote before, It's a great store to find all that you need in the way of home improvement it...
            As I wrote before, It's a great store to find all that you need in the way of home improvement items and at great prices. The workers are great as well, always trying to be helpful and typically very knowledgeable of home improvement or contracting types of questions. Per what is expected of such a store, the isles are typically clean and all of the areas are typically safe, unless otherwise indicated with areas that are closed temporarily for activities that may warrant protection from unsafe situations. Thank you for being there.
            by
            • Verified Purchase
            • Recommended
            It's a great store to find all that you need in the way of home improvement items and at great pr...
            It's a great store to find all that you need in the way of home improvement items and at great prices. The workers are great as well, always trying to be helpful and typically very knowledgeable of home improvement or contracting types of questions. Per what is expected of such a store, the isles are typically clean and all of the areas are typically safe, unless otherwise indicated with areas that are closed temporarily for activities that may warrant protection from unsafe situations. Thank you for being there.
            by
            • Verified Purchase
            • Recommended
            Shopped the Labor Day Sales this weekend and while several stores could not even back order the a...
            Shopped the Labor Day Sales this weekend and while several stores could not even back order the appliances we wanted, Home Depot had a great sale and was able to arrange for delivery of our purchase within the next few weeks. And we found beautiful fall flowers!!
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Lindsay in Appliances was absolutely wonderful and pleasant in helping me select a refrigerator f...
            Lindsay in Appliances was absolutely wonderful and pleasant in helping me select a refrigerator for my needs.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Employees here are friendly and we found everything we needed in stock.
            Employees here are friendly and we found everything we needed in stock.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 265 reviews

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            Pro Service Desk

            (315)798-4480

            Mon-Sat: 6:00am - 10:00pm

            Sun: 8:00am - 8:00pm