#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)636-3102
Tool & Truck Rental(850)636-3108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11500 Panama City Beach Pkwy
Panama City, FL 32407
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Customer Store Reviews

  • 4.7 out of 480 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (480)
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Showing 1-30 of 480 reviews
Great Work Selisha
Thank you for your help with the warranty and the purchase. You made our day so much better and easier. From the minute we walked in you greeted us. To finding what we needed and leaving. You made our visit worth it. This was our second time in here in a year and there will be many more visits because of Selisha. You go girl.
by
    • Recommended
    April T. In appliances was the best!
    Because of this amazing employee I will be back!!! She was so kind, personable and caring! I felt not just like a customer but left feeling like a friend!
    by
      Helpful employees
      Needed help and couldn't get an answer. The two ladies ( Patty and Nat) that helped me did not dissappear ( like folks usually do) and went way out of their way to help me figure out what to do. Great assets to the PCB store.
      by
        • Recommended
        Great 1st Experience!
        I just moved here & this was my 1st visit to this Home Depot. I was headed to "the smaller store" to get keys made but decided I'd take a chance with the "big store" that's usually too intimidating for me. I was greeted & offered assistance as soon as I walked in. Meghan assisted me quickly with getting the keys made, that I then decided to check on a few more things in other departments. She & all the other staff members were so pleasant & helpful that I'm glad I chose to give this store a chance! Great customer service & I will return again!
        by
          • Recommended
          Helpful employee
          We ordered from Home Depot several weeks ago .Gena in the building supply department was very very helpful !!!
          by
            • Recommended
            Great Service
            I visited the Home Depot today and The associate helping me (Jessica) was friendly knowledgeable and willing to take the time I needed to decide on my purchase. It was a pleasurable visit, particularly in the busy times we live in, everything seems to be hurry! Hurry! Hurry! every where you go. Not during this visit, Kudos to Jessica
            by
              • Recommended
              Grace was great
              Grace made several keys for me tonight and she was very friendly the entire time
              by
                • Recommended
                Amazing Employee
                Ereitha worked with me on a complex order and did an outstanding job with efficiency and with a wonderful attitude. She has an incredible work ethic and relates to customers with a warm and friendly personality. She’s a joy!
                by
                  • Recommended
                  Always courteous cashiers in the garden center!
                  The cashiers consistently say hello and are a joy to check out for all 10 years I have been shopping here. Well stocked and clean store. Keep up the great work
                  by
                    • Recommended
                    Great employee assistance
                    Your customer pro-service staff at the Panama City Beach, Fl location was very helpful in assisting me with my needs and concerns. In fact, I wish to recognize Missy, Carol and Chesney for the service they provided in fulfilling my order in a friendly and timely manner. This is in great contrast to your nearby competitor who was very disorganized and not responsive to my specific needs. So I cancelled a $3000 order and bought from Home Depot primarily because of the great service by above staff/employees.
                    by
                      • Recommended
                      Helpful staff
                      Both carol and Trent were very helpful with our project
                      by
                        • Recommended
                        Love this store !
                        Always have what I need and always so friendly, Great prices and excellent customer service !
                        by
                          • Recommended
                          Excellent service
                          Was made to feel as if nobody that enters this store is a stranger. The service was stand alone I now choose the Panama City Beach parkway store has an amazing staff and excellent service
                          by
                            • Recommended
                            great store
                            This store is well organized and clean compaired to other stores I have shopped in.
                            by
                              • Recommended
                              This Home Depot #8446 Panama City Beach
                              Every time I shop at this location the staff is always very helpful and knowledgeable.
                              by
                                • Recommended
                                Beware of installation contractors
                                We purchased a washer and dryer two days before Christmas and was very impressed with the service we received in the store. The contractor that installed our new equipment seemed deturbed and was hasty in the installation. A few hours after he left we detected a leak that flooded our condo. Needless to say we didn’t have a very quiet and relaxing Christmas with all the noise from the remediation equipment running 24 hours a day for days on end. Still running and VERY disappointed with the installation. BEWARE!
                                by
                                  Bought new frig dryer washer can't wait for them
                                  Everything was nice when ordering
                                  by
                                    • Recommended
                                    Great place to shop
                                    Everyone at this store is friendly, helpful and willing to make sure that you leave with what you came for and if they don't have it they will help you find it online or at a sister store
                                    by
                                      • Recommended
                                      Great store!!
                                      Always a great staff, product line and service!
                                      by
                                        • Recommended
                                        Rick-Plumbing Dept.-Excellent
                                        I had a problem with my garbage disposal. Rick was able to come up with the exact solution I needed. He was very helpful and caring in getting the issue resolved.
                                        by
                                          • Recommended
                                          Friendly/Helpful Employees
                                          From beginning to end of my visit, all of the employees were so nice. Was greeted with a smile and “hello” at the door. Then upon checking out, Grace did not hesitate to help me with my self checkout. Definitely will be back!
                                          by
                                            • Recommended
                                            Everyone is so friendly!
                                            Everyone was so kind and helpful, especially Rick! Rick should be everyone's go-to-man! He's the best!
                                            by
                                              • Recommended
                                              My one stop shop
                                              Home Depot has everything you need for home improvement. Workers are always helpful and friendly.
                                              by
                                                • Recommended
                                                great paint department
                                                I went in with an idea in my head of a paint project I wanted to do - the paint department was very knowledgeable & helpful and made sure I got everything I needed!!
                                                by
                                                  • Recommended
                                                  Great Employees
                                                  Visited with multiple issues for home remolding and every department was very helpful and helped me find what I needed.
                                                  by
                                                    • Recommended
                                                    Tool rental Is GOAT
                                                    them fellas at the tool rental are the best employees I've ever seen in a company. they will do everything in their power to make sure you are satisfied. if anybody has any bad things to say about these two men they would be lying. I have dealt with Paul personally on several separate occasions and he always goes way above my expectations of customer service and never disappoints. Ricky is right there with him, they make a good team and they both definitely need a raise. employees like them are hard to find
                                                    by
                                                      Excellence
                                                      Excellentce in products provided. Excellence in customer service resulting in satisfaction!
                                                      by
                                                        • Recommended
                                                        Clean, Organized, & Friendly
                                                        Happy to see changes at my PCB store. I couldn’t navigate most aisles in the past due to clutter from pallets and stock on store carts. I couldn’t find open carts to use for large items during those past visits. Recent changes I have noticed are cleaner/clearer aisles. Carts available and organized. Employees who ask how I’m doing, am I finding everything I am looking for, and sharing appreciation for shopping at Home Depot. Trish was my recent cashier and was awesome. But each time I visit the cashiers always seem to be the best as they are super friendly and welcoming. Thank you PCB team, great work!
                                                        by
                                                          • Recommended
                                                          Exceptional Employees
                                                          Trent and one other employee went out of their way to be friendly.
                                                          by
                                                            • Recommended
                                                            I rented a buffer and sanding pad. The machine did not last but 2 hours and then it quit on me. I called it I. And they still charged me full price and I had to go rent another machine somewhere else to finish the job
                                                            Returned machine but was not credited . I did not get the use of the machine because it would not turn on.
                                                            by
                                                              Showing 1-30 of 480 reviews

                                                              Nearby Stores

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                                                              409 23rd St East

                                                              Panama City, FL 32405

                                                              11.12 mi

                                                              Pro Service Desk

                                                              (850)913-3562

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

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                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm