#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(903)783-7804
Tool & Truck Rental(903)783-7805
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3120 Ne Loop 286
Paris, TX 75460
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Customer Store Reviews

  • 4.6 out of 429 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (429)
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Showing 1-30 of 429 reviews
GREAT SERVICE
I HAD 5 EMPLOYEES HELP ME ON MY VISIT. THEY WERE VERY HELPFUL AND FRIENDLY. IT CUT MY SHOPPING TIME PROBABLY IN HALF. I HAVE PROPERTY HERE, BUT I LIVE IN THE DALLAS AREA. I WISH EVERYSTORE COULD HAVE THAT TYPE OF PEOPLE. GREAT JOB!!!!
by
    • Recommended
    Great store to shop with great employment staff
    I bought paint at paris home depot. The results was great.
    by
      • Recommended
      Great Customer Service in Store
      Gene was great to work with in creating custom made doors for our new office. Very helpful, knowledgeable and even though it was over the phone I could tell he was offering service with a smile :)
      by
        • Recommended
        Jeff
        Im not sure what Jeff in hardwares problem is but he could have been nicer about cutting my key
        by
          Great customer service from Manuel and great selection
          Manuel helped find all electrical components I was is search of. Home Depot had great selection
          by
            • Recommended
            Very friendly
            Employees of this department were very helpful and friendly.
            by
              • Recommended
              Best
              We purchased a dishwasher and the salesman was very nice, helpful, and well trained with us being his 2nd customer cause it was his first day of work.
              by
                • Recommended
                Home Depot Paris Texas
                The store has always had what my family needs,with great prices'and 94% of the time the shelves' were stocked with great product! Thanks again and have a great day! Make sure you get a chance to visit the store if you are in Paris ,Texas!!
                by
                  • Recommended
                  Store is clean and spacious... Good restrooms and employee help when needed. Great place to find ...
                  Store is clean and spacious... Good restrooms and employee help when needed. Great place to find good products for home use.
                  by
                  • Verified Purchase
                  We love their paint department because of Nancy!! She knows color and is very knowledgeable about...
                  We love their paint department because of Nancy!! She knows color and is very knowledgeable about their products! We would probably buy somewhere else if Nancy wasn’t there because she would be hard to replace!
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Store is clean and well stocked. Employees are friendly and helpful. Jerry Nelson in plumbing is ...
                  Store is clean and well stocked. Employees are friendly and helpful. Jerry Nelson in plumbing is always helpful.
                  by
                  • Verified Purchase
                  • Recommended
                  This store is always clean and employs are friendly. Jerry Nelson in plumbing is always so helpful.
                  This store is always clean and employs are friendly. Jerry Nelson in plumbing is always so helpful.
                  by
                  • Verified Purchase
                  • Recommended
                  Store was clean, all staff generally friendly and helpful. Nothing to complain about. Everythin...
                  Store was clean, all staff generally friendly and helpful. Nothing to complain about. Everything shown online as In-stock were there. Excellent all-around
                  by
                  • Verified Purchase
                  • Recommended
                  Hard working, very supportive employees. I have shopped many H D from here to California. If you ...
                  Hard working, very supportive employees. I have shopped many H D from here to California. If you shop this H D .......you will quickly see what I mean.
                  by
                  • Verified Purchase
                  • Recommended
                  The Paris Texas store is friendly and well stocked.
                  The Paris Texas store is friendly and well stocked.
                  by
                  • Verified Purchase
                  • Recommended
                  I ordered an item and went directly to pick up the item . I was treated courteously.
                  I ordered an item and went directly to pick up the item . I was treated courteously.
                  by
                  • Verified Purchase
                  • Recommended
                  I purchased my first Zero Turn mower at 8am in the morning and the employees from checking out to...
                  I purchased my first Zero Turn mower at 8am in the morning and the employees from checking out to getting my mower ready were amazing!! It made purchasing from homedepot a happy experience!
                  by
                  • Verified Purchase
                  • Recommended
                  Best home Depot in Texas! Great service, friendly, knowledgeable staff. Love coming here. Couldn...
                  Best home Depot in Texas! Great service, friendly, knowledgeable staff. Love coming here. Couldn't ask for anything better!
                  by
                  • Verified Purchase
                  • Recommended
                  After buying a washer, I got charged over $20 for washer hoses WITHOUT being told about it and cu...
                  After buying a washer, I got charged over $20 for washer hoses WITHOUT being told about it and customer service was rude. Requested a manager, one was paged but did not come to the desk.
                  by
                  • Verified Purchase
                  Don't have washers in stock. Bought one to be delivered later and was charged over $20 for new w...
                  Don't have washers in stock. Bought one to be delivered later and was charged over $20 for new washer hoses without being told. Requested they be removed said they couldn't as was in warranty paperwork but refused to show WHERE in the paperwork it said that. Requested a manager, one was paged but never showed up.
                  by
                  • Verified Purchase
                  I have never been in this store that someone (an employee) did not ask if I needed help. I find t...
                  I have never been in this store that someone (an employee) did not ask if I needed help. I find that very refreshing. They are friendly, knowledgeable and very helpful. As a woman, I do not always know about building items, or electrical or other such items, I find all the employees I have dealt with to be very helpful and friendly. Thank you.
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Friendly staff and an awesome store. I was able to get everything that I needed!!!
                  Friendly staff and an awesome store. I was able to get everything that I needed!!!
                  by
                  • Verified Purchase
                  • Recommended
                  They are always friendly and helpful. They make the shopping experience an enjoyable one every t...
                  They are always friendly and helpful. They make the shopping experience an enjoyable one every time.
                  by
                  • Verified Purchase
                  • Recommended
                  I wasn’t able to come in the store so they took my order over the phone along with my payment and...
                  I wasn’t able to come in the store so they took my order over the phone along with my payment and loaded it for me without me leaving my vehicle! They were all so professional and friendly
                  by
                  • Verified Purchase
                  • Recommended
                  Everyone that works at home depot in Paris is friendly and always ready to help when ask
                  Everyone that works at home depot in Paris is friendly and always ready to help when ask
                  by
                  • Verified Purchase
                  • Recommended
                  The store was clean and not cluttered, I found what I needed.
                  The store was clean and not cluttered, I found what I needed.
                  by
                  • Verified Purchase
                  • Recommended
                  Employees and Customer Service Staff are exceptional! Friendly and very helpful!
                  Employees and Customer Service Staff are exceptional! Friendly and very helpful!
                  by
                  • Verified Purchase
                  • Recommended
                  Great Place to Shop,hope this Store continue being Successful!!!!!
                  Great Place to Shop,hope this Store continue being Successful!!!!!
                  by
                  • Verified Purchase
                  • Recommended
                  My last two visits to Home Depot, I’ve had excellent customer service. Last week, Nan assisted me...
                  My last two visits to Home Depot, I’ve had excellent customer service. Last week, Nan assisted me with paint for my deck. She was upbeat and greeted each customer as soon as she saw them. She also knew her product and was very knowledgeable and helpful. She had a great attitude and was very friendly. Today, Marion A Sandy greeted me in the garden center by thanking us for coming in and asking us what he could help us with. He was very helpful and efficient. He even thanked us for doing business there. It isn’t often that you find such outstanding customer service like this! However to have two great employees working for the same company is a rare find! Thank you for such great customer service!
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Younger associates need lessons in customer relations. Some of them are rude and lazy!
                  Younger associates need lessons in customer relations. Some of them are rude and lazy!
                  by
                  • Verified Purchase
                  Showing 1-30 of 429 reviews

                  Nearby Stores

                  Find Another Store

                  2530 S Jefferson Ave

                  Mount Pleasant, TX 75455

                  48.88 mi

                  Tool & Truck Rental

                  (903)434-7968

                  Pro Service Desk

                  (903)434-7962

                  Mon-Sat: 6:00am - 10:00pm

                  Sun: 8:00am - 8:00pm