#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(205)685-5202
Tool & Truck Rental(205)685-5208
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3191 Pelham Pkwy
Pelham, AL 35124
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Customer Store Reviews

  • 4.8 out of 533 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (533)
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Showing 1-30 of 533 reviews
Inventory is complete.
Employees at Home Depot are always ready to assist.
by
    • Recommended
    GREAT SERVICE
    THEY WENT ABOVE AND BEYOND
    by
      • Recommended
      Helpful associates
      Refinishing floors. Big project. All were helpful to get supply list. Very friendly and genuinely interested in my needs. Took me to item areas to find right product and sizes.
      by
        • Recommended
        knowledgeable customer service
        I had my receipt and had a quick, smooth return of hardware.
        by
          • Recommended
          Plants and flowers are healthy looking
          I went to Home Depot specifically for the purchase of tomato plants. All of their plants were very healthy looking. I wound up purchasing, not only tomato plants, but 6 other types of plants also.
          by
            • Recommended
            Courteous and Helpful Staff
            The staff at Home Depot in Pelham Alabama are always courteous and very helpful
            by
              • Recommended
              LACK OF HELP
              Sad how few people are working in stores
              by
                Awesome customer service
                This location is AWESOME. They always have available inventory, the staff is friendly and eager to help! Store is neat and organized. Aisles are clean and inventory is located where it should be. Should you need any help or have questions just find a staff member. Joann and Bunny are the best and are always happy to assist.
                by
                  • Recommended
                  Great store . I always get the help I need finding the best product .
                  I love my battery operated yard tools. I just purchased a new gas stove and it is just what I wanted. Home Depot makes shopping easy !
                  by
                    great store!
                    this is the best home depot i shop at hands down! almost every aspect of buisness is 10/10!
                    by
                      • Recommended
                      Go see Marcus
                      Marcus at the customer service desk was friendly, helpful, and seemed happy to be at work. Store is always in pretty good shape at this location as well considering the customers and industry it provides for.
                      by
                        • Recommended
                        Great Store
                        Great store! Always have plenty of stock and the assistance and service is great!
                        by
                          • Recommended
                          I always find what I need
                          The Pelham store is always well stocked, clean, and staffed with people who really care for the customer.
                          by
                            • Recommended
                            EXCELLENT CUSTOMER SERVICE
                            Marcus from the customer service counter took me right to the product I was looking to purchase and then to my surprise, took me back to the customer service desk and checked me out. When it comes to customer service, Marcus is a keeper.
                            by
                              All Things Daisy!
                              The Sales Associate Daisy was extremely knowledgeable & professional and made my shopping experience a pleasure!
                              by
                                • Recommended
                                What A Joke !
                                The only reason I give Home Depot one star os because they wouldn't do this with 0 !!! Don't deal with these people if you want to keep your sanity ! Whatever you do ... DO NOT BUY APPLIANCES HERE !!!
                                by
                                  Clean
                                  Very organized store with helpful staff.
                                  by
                                    Flooring
                                    So many varieties and installations to choose from. Sales people are extremely helpful. Prices are great!!
                                    by
                                      • Recommended
                                      Exceptional service
                                      The Home Depot in Pelham, AL, is a place where no question is left unanswered, people are kind and courteous, and you can receive expert advice and suggestions from the store's associates. They have helped tremendously with projects I was hesitant to accomplish. I feel they want to do a good job and are happy to assist. I have had nothing but pleasant experiences at this store.
                                      by
                                        • Recommended
                                        Excellent Service
                                        Our Sales person Dewey was very professional and polite.
                                        by
                                          • Recommended
                                          Helping doers get more done!
                                          We appreciate the Home Depot team. They are always ready to help and don’t huff & puff when asked.
                                          by
                                            • Recommended
                                            Rude employees
                                            We were treated rudely by a garden center employee when we asked for pricing assistance. At checkout the cashier was unfriendly and never said a word to us.
                                            by
                                              Great Customer Service
                                              I bought a Dishwasher from kelli and she was an exceptional employee
                                              by
                                                • Recommended
                                                Excellent Customer Service
                                                Great customer service experience shopping at Home Depot. Friendly, eager to assist staff, items in stock, competitive pricing and a 10% discount is available to all veterans (must have Veteran’s ID card). Purchased the Hampton Bay Glenridge Falls 7-Piece Metal Outdoor Dining Set and the Hampton Bay Riverbrook Espresso Brown 5-Piece Steel Outdoor Patio Dining Set. Fast delivery scheduled (2 days) and convenient scheduling of assembly through a 3rd party.
                                                by
                                                  • Recommended
                                                  Best Pro Desk I've ever dealt with!
                                                  If you need REAL Professional help, guidance, and direction, you must ask for Taylor Morgan. Simply stated, HE IS AWESOME! He's very friendly, courteous, professional, totally competent, and joy to do business with. He needs to be a customer service TRAINER and clone himself as many times as possible!
                                                  by
                                                    • Recommended
                                                    GREAT customer service
                                                    We try to do most of our house needs, gardening, etc at this Home Depot because of the helpfulness of the employees
                                                    by
                                                      • Recommended
                                                      Great location!
                                                      Great location. Clean store, well organized, and friendly staff
                                                      by
                                                        • Recommended
                                                        First time buying weed trimmer
                                                        Store employee immediately walked over to help. I didn’t know anything about different kinds of weed trimmers. He explained everything and helped me though the whole process. I couldn’t ask for more.
                                                        by
                                                          • Recommended
                                                          Great service
                                                          by
                                                            • Recommended
                                                            Customer Service Excels
                                                            This is the best Home Depot location! Their customer service is over the top. They go out of their way to help and have very positive workers.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 533 reviews

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