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Filter Reviews By:Rating, Profile, Gender, Age (376)
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Showing 1-30 of 376 reviews
Mar 13, 2021
Love this store . Every one is so helpful.
Love this store . Every one is so helpful.
by
Verified Purchase
Recommended
Feb 10, 2021
There was a mix-up in my order when I purchased a generator. I couldn't believe how hard the Cust...
There was a mix-up in my order when I purchased a generator. I couldn't believe how hard the Customer Service staff worked to make it right. I feel it was partly my fault because I wasn't paying attention and didn't catch the error until that night so when I called the store the next day the item was already on it's way and they couldn't stop it. The way it was originally done, the order was not an easy one to correct, but they worked and got it right. I can't thank them enough for all their hard work. Thank you, Kendra, Daniel, Shon, Randy and of course, Arthur R. You guys are the very best!!!
by
Verified Purchase
Recommended
Jan 27, 2021
I purchased all the items I needed except one which Mike, Pro Desk, helped me special order. He w...
I purchased all the items I needed except one which Mike, Pro Desk, helped me special order. He was very helpful and knowledgeable. Nathan also was very helpful. In general, when I have shopped there, the store is as clean as I feel it can be; impressed. And yes, the associates are always professional and helpful. A nice family feeling. Thank you, Home Depot and your employees!
by
Verified Purchase
Recommended
Jan 13, 2021
Nice clean store. I did not need help finding what i purchased. The employees were pleasant. This...
Nice clean store. I did not need help finding what i purchased. The employees were pleasant. This is the most convenient store for me in my locale.
by
Verified Purchase
Recommended
Dec 31, 2020
I use the library computors- too poor- so I have no e-mail # Is there another way of "r...
I use the library computors- too poor- so I have no e-mail # Is there another way of "reward" such as free something somewhere: either your store or fast food or ??? Have a great everlasting life in God's Kingdom!
by
Verified Purchase
Recommended
Dec 28, 2020
Since Home Depot came to Placerville, I have been impressed and grateful that it provides such go...
Since Home Depot came to Placerville, I have been impressed and grateful that it provides such good service with friendly, helpful and knowledgable employees. The store is always neat and clean. I have never had to wait unnecessarily or stand in line more than a couple minutes.
by
Verified Purchase
Recommended
Nov 16, 2020
the store had everything I needed or wanted. The gal that helped me was the best every and made ...
the store had everything I needed or wanted. The gal that helped me was the best every and made my day in a time of bad days. Please take your time and be polite in the parking lot as the store is very busy. I will go back anytime!
by
Verified Purchase
Recommended
Nov 16, 2020
Great selection and customer service.
Great selection and customer service.
by
Verified Purchase
Recommended
Oct 21, 2020
Well staffed with knowledgeable people. Always amazed they know where even the most obscure item...
Well staffed with knowledgeable people. Always amazed they know where even the most obscure item is located. Thankful Home Depot offers “Thank you for your service” discount to Veterans/Active duty/Reserve military with ID.
by
Verified Purchase
Recommended
Oct 19, 2020
Tom at tuff shed is the bomb. If you are thinking about buying a shed you can't go wrong with him...
Tom at tuff shed is the bomb. If you are thinking about buying a shed you can't go wrong with him. He is personable and professional. He takes the time to explain everything and will go to bat for you if necessary. I'm a repeat customer and a very satisfied one
by
Verified Purchase
Recommended
Oct 15, 2020
I did the store pick up for the first time and eric and laura made it so pleasant and easy to do....
I did the store pick up for the first time and eric and laura made it so pleasant and easy to do.they are two awsome employees.
by
Verified Purchase
Recommended
Oct 12, 2020
I was helped by an employee named Denise. I was highly satisfied with her willingness to help and...
I was helped by an employee named Denise. I was highly satisfied with her willingness to help and her patience with me
by
Verified Purchase
Recommended
Sep 25, 2020
Not much the store can do about it, but the parking is the pitts, especially when the store puts ...
Not much the store can do about it, but the parking is the pitts, especially when the store puts products in the parking area. Other than that, all the Home Depots I've visited seem to be pretty much the same.
by
Verified Purchase
Recommended
Aug 1, 2020
Every time I go in this store I always have a good experience. All associates that I have dealt ...
Every time I go in this store I always have a good experience. All associates that I have dealt with all seem to be very knowledgeable about the questions I have. My go to hardware store.
by
Verified Purchase
Recommended
Jul 31, 2020
Great clean store with very friendly and knowledgeable employees. A pleasure to shop there even t...
Great clean store with very friendly and knowledgeable employees. A pleasure to shop there even thought I have to travel about 15 miles to get to the store.
by
Verified Purchase
Recommended
Jun 26, 2020
As stated in the survey: I'd like to recognize Mike in the Paint Department for being so helpful,...
As stated in the survey: I'd like to recognize Mike in the Paint Department for being so helpful, courteous, patient, & professional. Thank you, Mike, couldn't have made the decisions I did without your expertise.
by
Verified Purchase
Recommended
Jun 18, 2020
Had a super very young man, Alex, help me in the store today and found just what I needed.!!!!!!!...
Had a super very young man, Alex, help me in the store today and found just what I needed.!!!!!!!!!!!!!!!!!
Very pleased!!!!
by
Verified Purchase
Recommended
May 23, 2020
The staff was very professional and helpful!
The staff was very professional and helpful!
by
Verified Purchase
Recommended
May 19, 2020
The employees are helpful and knowledgeable and the store is clean and well stocked. They are fo...
The employees are helpful and knowledgeable and the store is clean and well stocked. They are following excellent safe distancing and sanitizing practices, during the current COVID19 outbreak and have tasked employees with things like cart sanitizing, instead of leaving those to guest digression.
by
Verified Purchase
Recommended
May 19, 2020
This Placerville Store #1085 is a great place to buy stuff if your buying cheap POOR QUALITY MADE...
This Placerville Store #1085 is a great place to buy stuff if your buying cheap POOR QUALITY MADE IN CHINA products. Home Depot needs to support their American customers and American businesses by selling MADE IN THE USA products in everything every category and SUPPORT AMERICA.
I was frustrated to see most of their garden tools and HAND TOOLS equipments and scissors are all made in cheap lying China. After COVID19 destruction to America, I only buy MADE IN THE USA products only in stores or online.
by
Verified Purchase
Recommended
May 17, 2020
This store in the seven years I have been using this store has reflected poor management and lack...
This store in the seven years I have been using this store has reflected poor management and lack of customer support.
by
Verified Purchase
May 8, 2020
Customers are well treated as if they were kings.
Customers are well treated as if they were kings.
by
Verified Purchase
Recommended
May 7, 2020
Employee was rude and sarcastic. 4 associates walked by in garden and said they would get someone...
Employee was rude and sarcastic. 4 associates walked by in garden and said they would get someone to help. One of the employees said, “yeah yeah, you need help. You’ll have to wait.” 30 mins. later still no one. After finally flagging someone down an employee got a ladder to get what we needed. He shouted were there were 2 other employees that had passed us,”You couldn’t get a ladder?” I won’t be going back.
by
Verified Purchase
2 found this review helpful
Apr 13, 2020
The store was extremely neat and items were easy to locate.
The store was extremely neat and items were easy to locate.
by
Verified Purchase
Recommended
Mar 12, 2020
we moved up here from sacto arden area your store is so much better than down in sacramento its a...
we moved up here from sacto arden area your store is so much better than down in sacramento its a pleasure going in a store where they have enough employees that will help you
by
Verified Purchase
Recommended
Mar 11, 2020
Very fast in and out
Very fast in and out
by
Verified Purchase
Recommended
Mar 2, 2020
Everything we need for our DYI products are readily available and easy to find. The associates a...
Everything we need for our DYI products are readily available and easy to find. The associates are friendly and provide helpful information about products and ways to make projects functional and easy to build. Love this store.
by
Verified Purchase
Recommended
Jan 28, 2020
The manager and cashiers went above and beyond to take care of our needs.
The manager and cashiers went above and beyond to take care of our needs.
by
Verified Purchase
Recommended
Jan 20, 2020
I would recommend this store because its local and its a good one although there is not enough em...
I would recommend this store because its local and its a good one although there is not enough employees to help someone when needed, they all seemed to work the 9 to 5pm job hours when a lot of people also need assistance during the evening times also
by
Verified Purchase
Recommended
Jan 6, 2020
Another easy in and out at the Depot! So easy to find what I need.
Another easy in and out at the Depot! So easy to find what I need.