#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(763)519-9484
Tool & Truck Rental(763)519-9480
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1705 Annapolis Ln
Plymouth, MN 55441
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Customer Store Reviews

  • 4.6 out of 452 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (452)
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Showing 1-30 of 452 reviews
THEDAY AFTER
It was a pleasure to shop on the day after Mother's Day ...
by
  • Pro
  • Recommended
Kona phenomenal employee!
I was walking in pretty close to store closing and he greeted me and helped me find everything on my list and was knowledgeable and extremely respectful. Great employee!
by
    • Recommended
    Great Experience
    I don’t normally shop at Home Depot and Kona made my experience so easy. He greeted me at the door and lead me directly to what I needed. He was friendly, kind, and loves his job! Thank you for your great work, Kona! I will definitely be coming back…maybe even just to see Kona so he can put a smile on my face! Thank you!
    by
      • Recommended
      Courteous and Helpful
      I stopped into Home Depot off 494 in Plymouth and WOW! I was in & out due to the assistance from 2 very helpful store employees and although my purchase was a modest one, they both said thanks so much for stopping in
      by
        • Recommended
        Excellent employee's
        I had the best experience ever setting up some remodeling work with Jessica, & Margo in the flooring dept . They truly made the entire project perfect & fun.
        by
          • Recommended
          Always Excellent Customer Service in Plymouth!
          This is by far my favorite home improvement store. It's well stocked and has the best employees. The sales associates don't make an about-face when you make eye contact; but ask if there's anything they can help me find. Alex M. is my fav at Plymouth and most knowledgeable sales associate. Gives me the info I'm looking for on items I consider buying.
          by
            • Recommended
            Very helpful
            Jasper, was wonderful help.
            by
              Good variety
              Helpful employees Lucy and David
              by
                • Recommended
                Great service in the gardening center
                Lauren in the gardening center was tremendous help in loading my truck with mulch people like her make your day
                by
                  Staff Goes Above and Beyond
                  Staff at Home Depot in Plymouth are fabulous. They were able to make a complex order a pleasant experience providing their input throughout the process.
                  by
                    • Recommended
                    Appliance Sales
                    Evan, new here, was extremely pleasant and very helpful checking my needs and recommending/confirming my order
                    by
                      • Recommended
                      Great customer service.
                      Work w Ty Rice and he was amazing from answering all my questions. He made the decision making process very easy to understand.
                      by
                        • Recommended
                        Great customer service
                        I needed to return a vanity so I called and talked to both Chris and Betsey. They were so helpful and arranged for a pickup at my home. I’ve always had excellent customer service at the Plymouth store. We get all our home and garden items there!
                        by
                          • Recommended
                          Exceptional customer service
                          Very helpful choosing the right product. Very cordial and courteous.
                          by
                            • Recommended
                            New Kitchen Appliances Bought for Remodel and GREAT EXPERIENCE
                            Sue Ebert and Dave Brown were both FANTASTIC to work with in the purchase of my new kitchen appliances for my remodel. I was beyond impressed with the knowledge, customer service, etc. WOW!
                            by
                              • Recommended
                              Problem solver extraordinaire
                              Went into the Plymouth store as a seasonal product I needed a lot of was not stocked at any store in the quantities I needed. Pro Desk employee Kermit came to my rescue, found a distribution center with enough product and set me up with a delivery where I needed it. Thank you to Kermit! I am really grateful.
                              by
                                • Recommended
                                Great Service
                                After visiting two other Home Improvement stores I was pleasantly surprised to find such great personal service at Home Depot! I stopped twice to look at wood flooring and was greeted both times by very friendly and helpful staff. The second trip I knew I wanted to purchase flooring and was helped by a very friendly and helpful employee all the way through the process. It is so nice to know there is staff that will help. I will definitely go back to Home Depot for further purchases!
                                by
                                  • Recommended
                                  Service Counter Excellence
                                  Ty at the service counter was so very helpful and so very kind. He was fun, fast, and knew exactly how to help me. Great service!!
                                  by
                                    • Recommended
                                    check outs
                                    All the self check outs were open, no one was at any of the registers or helping at the self check outs . Had to walk to pro desk to make my purchase. Would have been real easy to just walk out and not pay
                                    by
                                      Helpful employee
                                      I was looking for a water heater. Chaunessy found me and now I have a new water heater and a Home Depot card. Thank you, Al Sunnarborg
                                      by
                                        • Recommended
                                        Excellent help at the customer service desk.
                                        Returned a cheap gas grill that unfortunately did not work. Customer service employee was very helpful in the return and recommended a grill model I might want to check out. He than helped look up a price on a display and then checked me out and helped me load the grill. Courteous, professional and helpful.
                                        by
                                          • Recommended
                                          great staff, knowledgeable. Lucy a great help at checkout
                                          i purchased a water spigot last week. the gaskets were damaged causing it to leak out the handle. mgr ok'd a replacement right away
                                          by
                                            • Recommended
                                            1 found this review helpful
                                            Poor "PRICE MATCH"
                                            Price Match a hassle--purchase from the other store
                                            by
                                              WOW! CAN'T BEAT HOME DEPOT!
                                              A friend and I went to 3 stores to shop for annual plants. Home Depot had the best quality, quantity and prices. I haven't seen customer service like that for years! I was looking for 1 particular plant. I asked Ivan. He finished working with a customer and took me where the plants were - in the back..as he said, I would never have found them. He took a couple flats off the top of a rack for me to make the selection. He then found transport containers. My friend then bought some as well as someone who saw what we had. When paying for our purchases, Anne, the cashier, was very pleasant and asked if I was interested in saving $25 by acquiring a credit card. Of curse I was! She was very pleasant and did what she needed to do to start and complete that process. I tell everyone I see to go to HOME DEPOT!
                                              by
                                                • Recommended
                                                Great Help today
                                                Thank you Bob, Carol, Kona and the cashier for all there help today with Landscape timber and spikes.
                                                by
                                                  • Recommended
                                                  Propane Tank Exchange
                                                  Christopher the cashier assisted me in the propane check out process. He even helped me load 2 very heavy propane tanks into my car and seat belted them in! He was very kind and considerate and went above and beyond his cashier duties to help me. THANK YOU CHRISTOPHER!
                                                  by
                                                    • Recommended
                                                    Excellent Customer Service--CONNOR
                                                    Connor helped me over the phone with an appliance purchase that required delivery, haul-away of the old appliance, and installation of the new one. The website was a nightmare to try to do this. Connor, over the phone, made the process rather seamless. He is fantastic!!! Thank you again!!
                                                    by
                                                      • Recommended
                                                      Good selection
                                                      Good place to find what I am looking for.
                                                      by
                                                        • Recommended
                                                        Jennifer in window coverings
                                                        Jennifer provided excellent customer service to me todsy
                                                        by
                                                          • Recommended
                                                          Kitchen Counter / Sink - great customer service
                                                          We went shopping for a new countertop & sink and were helped by Sue who went above and beyond to make our experience enjoyable. She found us a sale, helped us choose all the parts and made suggestions based on our desires. Overall a wonderful experience!
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 452 reviews

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