#1 Home Improvement Retailer

Customer Store Reviews

  • 4.6 out of 615 reviews
91%Of Customers
Recommend This Store
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Showing 1-30 of 615 reviews
Appliance purchase
We were searching for a washer Juan assisted us in making sure our measurements were going to work with the Samsung model we were interested in. Super friendly and knowledgeable about specs. Will definitely be back. Store is super clean and staff acknowledged us as we entered. Thank you Cochran Home Depot
by
    • Recommended
    Home Depot Cochran Blvd Port Charlotte Fla.
    I have to say I have been in an out of this store maybe a thousand times. Buying for either work related or home related products.It always helps to know what you are after and website is there for you just in case. People here and products are are good and store stands behind them.
    by
      • Recommended
      Kitchen designer Cheri goes above & beyond
      Cheri always makes me feel like a valued customer. She goes out of her way to help me
      by
        • Recommended
        Kudos to Customer Service Desk!
        I misplaced my receipt and, although waiting on hold for over 25 minutes, the customer service attendant to whom I spoke was able to retrieve my receipt, print it, and have it waiting for me to retrieve. This store is understaffed, as are so many. I am thankful for the kind & attentive service from an overworked employee.
        by
          • Recommended
          Easy returns
          I had two types of returns: one with a refund on a credit card and the other past the return date but I could receive store credit. Noemi was very efficient and knowledgeable handling the transactions. It was so incredibly easy that I will not hesitate to shop at Home Depot knowing that if I purchase the wrong items, they have a hassle free return policy.
          by
            • Recommended
            Usually have what I am looking for
            Employers are always helpful and friendly.
            by
              • Recommended
              When sales associates see you they turn and walk away. Incorrect orders..
              I paid for a patio set to be assembled for pick up. I was told it was ready but when i got there is wasn't. They promised they would assemble it and deliver a few days later free. While it did arrive it wasn't assembled and they charged me for delivery. I am very happy with the patio set but it was a hassle purchasing it with Home Depot.
              by
                Great customer service
                Fast quick checkout friendly service
                by
                  • Recommended
                  Cashier - discount
                  Simply picking up HVAC air filters , very quick trip . Cashier (Frank) made sure I received the discount bulk price as I bought (4 or more) which knocked almost 5 dollars of each filter. Frank made sure after scanning the filters to turn his screen and show me discount price of each filter individually. Not a crazy big deal but with how everything is so expensive right now.. it restored some faith that humans are trying to help each other out in these expensive times! Thanks Frank
                  by
                    • Recommended
                    I love the quality and all the wonderful features on my new appliances. Very happy with my purchases.
                    In the last month I have purchased a microwave, washer and dryer and other little small items. I love my items and definitely plan on going back to finish my renovations.
                    by
                      • Recommended
                      Great Experience
                      Employees are helpful and the store is stocked with everything I was looking for.
                      by
                        • Recommended
                        Great customer service.
                        Kathy in Customer nicest person I've met in along time!
                        by
                          • Recommended
                          Great store, knowledgeable person in Garden
                          I am very happy with the assistance provided by Rhonda in the the Garden buying trees and plans and other items to make my new home my own, and beautify the property. Rhonda makes a difference in the Lawn & Garden Dept. for sure. I actually wait to shop on days that she is there. Nice variety of plants and trees and Rhonda can help order what is not in the store.
                          by
                            • Recommended
                            great customer service
                            The employee help us find the right wood need for our home project.
                            by
                              • Recommended
                              expert help through out the store
                              I bought all my appliances through homedepot an they are working great
                              by
                                Great place to buy what you need
                                Good everything and everyone is friendly
                                by
                                  Wonderful store
                                  Everything I need to make my home beautiful.
                                  by
                                    • Recommended
                                    Always a pleasure!
                                    I'd be lost if not for the friendly people working at this store. They are very helpful in guiding me in the right direction for what I’m looking for. Great store!
                                    by
                                      • Recommended
                                      Great customer service
                                      The store associates are very welcoming, friendly and helpful. I have never had to look for someone for assistance as they are always nearby and asking if I am finding everything I am looking for. it is a pleasure to shop in this store.
                                      by
                                        • Recommended
                                        Awesome shutters
                                        I had them come to my home. Not only did I buy for the three windows, I had planned on. I did the whole house!
                                        by
                                          • Recommended
                                          Great employees
                                          Everytime I enter the store..Wonderful people are there to greet me and also show execellent customer service! Thank you Felix and Chris for showing excellent Customer Service to me and others as well. You guys are awesome!
                                          by
                                            • Recommended
                                            The Port Charlotte store is very clean and its employees are super friendly and helpful! Actuall...
                                            The Port Charlotte store is very clean and its employees are super friendly and helpful! Actually, I was surprised because this was my first visit there. Art saw my confusion and helped me from start to finish. Then Connie came over to finalize my purchases. I thanked them profusely for their help. I knew I’d return for future business because of the kind treatment I received that day!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Great employees! They went above and beyond to help me.
                                            Great employees! They went above and beyond to help me.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            QUICK IN -- QUICK OUT -- EASY SHOPPING Lots of parking, well arranged and stocked store with pl...
                                            QUICK IN -- QUICK OUT -- EASY SHOPPING Lots of parking, well arranged and stocked store with plenty of friendly staff to assist us non trade people. I personally always enjoy looking around for new ideas when I have the time, but when I don't I appreciate how quick and easy it is to park and go in to find just what I need and get out fast.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            As usual, minimal to no staff, especially at the check out counter. Only the self check outs open...
                                            As usual, minimal to no staff, especially at the check out counter. Only the self check outs open. If I have to check myself out I should be put on the payroll. Finally located associate in electrical section to ask a question about the product I wish to purchase, she had no clue as to what it even was. Even though she was assigned to the electrical department. Sure do miss the smaller home centers from back in the day; Channel, Rickels, Pergaments.
                                            by
                                            • Verified Purchase
                                            The store is clean and well organized. The employees are friendly and knowledgeable. Chris is e...
                                            The store is clean and well organized. The employees are friendly and knowledgeable. Chris is extremely helpful and kind thank you Chris for a great shopping experience!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            store employee said that your order is ready to be picked up and you are there for your order and...
                                            store employee said that your order is ready to be picked up and you are there for your order and they cannot find/locate your order. Waited for over an hour+ and store employees still cannot find your order. WHAT DOES YOUR TIME WORHT INCLUDING DRIVING, GAS & MILAGE per Home Depot nothing. All they did was apologized for my inconvenience. They did however stated that once it is found they will deliver cabinet not time or date was given.
                                            by
                                            • Verified Purchase
                                            Thank you to "Dave" for graciously climbing that rather intimidating ladder to reach the last sol...
                                            Thank you to "Dave" for graciously climbing that rather intimidating ladder to reach the last solar path lights that I needed!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Very clean and friendly thank you !
                                            Very clean and friendly thank you !
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Visit this store! Good variety to choose from, great stock, clean and with friendly employees. Ha...
                                            Visit this store! Good variety to choose from, great stock, clean and with friendly employees. Haven't had a bad visit yet.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Showing 1-30 of 615 reviews

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