#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(781)942-8602
Tool & Truck Rental(781)942-8608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
60 Walkers Brook Dr
Reading, MA 01867
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Customer Store Reviews

  • 4.6 out of 456 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Lots of very helpful, curteous sales people.
I asked about a product and the salesman, Dave, took the time to explain everything about the item, answered my questions, and I did purchase it. He also said if I had any questions, to call him at the store. The checkout person, Mamta, was so pleasant and offered me the discount to open an HD credit card, which I did!
by
    • Recommended
    Excellent Customer Service!
    I went into the store to buy a holiday yard decoration. The item I wanted was out of stock except for the display. Bradley, a store associate, offered to take down the display if I wanted to buy it. It turned out to be no small endeavor. It required lift equipment, he had to disassemble other displays (all of which needed to be reassembled after I left the store, I'm sure), not to mention a ton of patience. Yet, he didn't show an ounce of frustration with me or the process. He could have easily told me it couldn't be done and I would have been none the wiser. Thank you!
    by
      • Recommended
      EWMPLOYEWEW SATISFAXCTION
      Aidan as well as everybody I WAS INB
      by
        • Recommended
        Great customer service
        Antonella at 60 Walkers brook Drive was so helpful!
        by
          • Recommended
          Great customer service
          Shopping with 2 small children can be a nightmare. I ended up getting directed to Dave for assistance and he not only answered my question but went above and beyond - helping me find all the items I needed and ensuring that my experience was efficient and pleasant- thank you
          by
            • Recommended
            Exceptional Help
            Dave Bunker is the person to see when you're shopping at this location. He knows his stuff and is always very patient and professional. He makes great suggestions and offers ideas that actually work when you're unclear on the "how to do's". It's hard to find good help but since I've been frequently going to this location and asking for Dave, I've been very pleased with the service. He makes big repairs a lot less stressful. Prior to finding Dave's help, I always felt like some associates really didn't understand what I wanted to accomplish nor had the expertise to help. Dave is certainly an asset to this store!
            by
              Windows and doors!
              Anderson 400 Windows are well made and easy to install. Pete is a very knowledgeable sales representative!
              by
                • Recommended
                great store
                The cashier at the return desk was very friendly, she was quick and efficient
                by
                  • Recommended
                  employees
                  all the employees i encountered were very helpful, the cashier Mamia was also very helpful and polite
                  by
                    • Recommended
                    Ray was AMAZING!!!!
                    Need plumbing help! Go see Ray in Plumbing! I needed an out of the box solution for a plumbing issue with my new pool pump! He was patient and knowledgable! He helped me figure out a solution that I can easily do on my own! Saved me the expense of needing to hire a plumber! His instructions were super detailed and easy to follow
                    by
                      • Recommended
                      Awesome buying experience!
                      Very happy with my shopping experience at the Reading MA store. Dave was so very helpful with my purchase of an a/c unit. Knowledgeable, friendly and I left with exactly what I needed!
                      by
                        • Recommended
                        CUTOMER SERVICE
                        GREAT PLACE TO SHOP AND AWSOME CUSTOMER SERVICE
                        by
                          • Recommended
                          Very Helpful and quick checkout
                          by
                            • Recommended
                            Clean, well stocked and helpful
                            Nice to not have to search for someone to ask and to have the product I am looking for at a good price
                            by
                              • Recommended
                              Exceptional Service
                              Home Depot Reading staff are incredible! They go above and beyond, Dave Bunker and Priscilla are amazing...
                              by
                                • Recommended
                                Very helpful staff
                                Staff went above and beyond their normal duties to overcome difficulties with store computer system and made sure I got a discount on a major purchase. Very friendly with a desire to do a good job.
                                by
                                  • Recommended
                                  Great Assistance
                                  I was not entirely sure what items to purchase for the project I was working on. Dave B. in electrical department helped me figure it out.
                                  by
                                    • Recommended
                                    Excellent service
                                    Very very very nice associates
                                    by
                                      • Recommended
                                      Great customer service
                                      Eric, a cashier at the store, A young man with exemplary customer service.
                                      by
                                        • Recommended
                                        Great Services!
                                        Dave B and Debbie were super friendly and helped me find the product, did the price match and even showed me how to get MassSave Rebate. It was a wonderful experience. I definitely will go back and get more help from them!
                                        by
                                          Dave B.
                                          Dave B. is a retired electrician that works at Reading Home Depot and is incredibly helpful everytime I go in!
                                          by
                                            Great customer service.
                                            Absolutely amazing staff.
                                            by
                                              • Recommended
                                              Great service if you get the right associate
                                              I needed some product brought down for the upper shelves. One employee, Victor eagerly assisted getting the appropriate equipment to do it. But he needed help from another employee, after searching around for another associate to assist, including a manager, he and I had to do it because no one else would. A big two thumbs up to Victor in Plumbing. All the others need customer service training,
                                              by
                                                • Recommended
                                                Great features
                                                Dave Bunker save my day help me shopping
                                                by
                                                  • Recommended
                                                  Worst store in Massachusetts.
                                                  Managers have wrong attitude. Customers not getting proper help when they call to the store and later when they are in the store.
                                                  by
                                                    Honda Lawnmower repair parts in stock
                                                    Was very happy to find the rear wheels and air filter for my Honda lawnmower in stock. Had a very hard time looking online at different web sites for the parts because my exact model number kept coming up showing no results found. I was very happy to pay the price for the wheels just for the piece of mind of finding them somewhere.
                                                    by
                                                      • Recommended
                                                      Deb G is great.
                                                      I had a rather large purchase and Deb G took the time to sign me up for a credit card and save me some $. Very helpfull.
                                                      by
                                                        • Recommended
                                                        A Very Helpful Store!
                                                        Always a great store to shop in!
                                                        by
                                                          • Recommended
                                                          Staff is friendly and helpful. Great place also have what you need
                                                          Staff is friendly and helpful. Great place also have what you need
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          The best customer service ever!! Bradley went above & beyond. Management also excellent. Thanks
                                                          The best customer service ever!! Bradley went above & beyond. Management also excellent. Thanks
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          Showing 1-30 of 456 reviews

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