#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(973)831-3164
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
106 Route 23
Riverdale, NJ 07457
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Customer Store Reviews

  • 4.7 out of 912 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (912)
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Showing 1-30 of 912 reviews
Great Customer service
Really great store, had no issues finding what I needed after asking for some help.
by
    • Recommended
    Extraordinary Pro Assistant
    If you are looking for a Pro Desk Assistant, Look for Mercedes. She is detail oriented and pays attention to her clients. She goes above and beyond for her clients.
    by
      • Recommended
      Stay away
      The cashiers and assistant managers have no problem screaming and yelling at you.
      by
        Plant shopping
        Christopher was FANTASTIC !!! so helpful and nice
        by
          • Recommended
          Exceptional employee in the string trimmer dept.
          I went looking for a part for my briggs and Stratton lawn mower. The nice gentleman from the string trimmer section went out of his way to help me
          by
            • Recommended
            1 found this review helpful
            Horrible Customer Service
            I just waited 10 minutes in a long line in the garden department with $225 of merchandise, only when I get my turn at the self checkout, the clerk runs over to rudely state she was going to close this register. Based off the line I patiently waited in, I suggested the register stay open since other customers were audibly complaining. This employee proceeded to accuse me of cutting the entire line I just waited though. I’m ready to return my merchandise and never shop here again after dealing with this nasty hag of a store clerk.
            by
              1 found this review helpful
              This Home Depot is a step above other Hone Depots i have shopped at. Friendlier service neater store.
              by
                • Recommended
                helpful
                Store was friendly and was informative
                by
                  • Recommended
                  Graet Employees
                  I drive past Clifton Home Depot /Allwood location just to shop here because of the cleanliness of the store and its helpful employee's.
                  by
                    • Recommended
                    GREAT customer service in this store!
                    Ravi the Dept Mgr in Appliances is the best mgr I have ever dealt with
                    by
                      • Recommended
                      Great customer service, even from the vendors!
                      I was unsure about which lawn fertilizer to purchase. The vendor compared my two choices and explained why one was better than the other.
                      by
                        • Recommended
                        Horrible customer service
                        Every time I shop here I either feel like I’m annoying or interrupting the employees too busy talking with one another. Decided ordering things online to pick up that was also horrible employee tried to give me tool with a completely crushed box didn’t want to give me another one cause he would have to get a ladder 2 stars is is being kind
                        by
                          They have just about everything
                          The store is fairly well stocked and they have just about everything I ever need. Small things are sometimes hard to find but they usually have it somewhere
                          by
                            • Recommended
                            Great experience
                            Great experience I will continue to shop at that Home Depot because of the professional employees and the courtesy they give especially to elderly people
                            by
                              Friendly and helpful !
                              Lorraine was extremely helpful and very friendly. She even offered to open up a charge card for me. With an additional discount and a free Snow Shovel. You need more People like her !!!
                              by
                                • Recommended
                                Anthony and Heidi
                                Anthony and Heidi are awesome! Theres no skipping a beat with those 2. Very professional and down to earth. I'll come back just for them. Not only that but Heidi remembered me as well that goes a long way with customers!
                                by
                                  • Recommended
                                  Christmas Tree dead already
                                  We bought a Christmas Tree (as we do every year at Home Depot) this past Sunday and in only four days, it is dry, crunchy, dying. I cannot believe it could not last at least two weeks. I also can't beleive I have to return it and start all over again. Very disappointing.
                                  by
                                    GREAT PLACE TO SHOP!!!
                                    Had everything we were looking for!
                                    by
                                      • Recommended
                                      cashier
                                      Cashier Christopher was extremely friendly and helpful
                                      by
                                        • Recommended
                                        Clean and tidy, bathrooms are spotless
                                        Love all the staff especially the garden center
                                        by
                                          • Recommended
                                          Associate Tony
                                          Tony went above and beyond to help me obtain item I was shopping for and it wasn't even his department
                                          by
                                            • Recommended
                                            Excellent customer service
                                            Help readily available. Store aisles clearly marked.
                                            by
                                              • Recommended
                                              Excellent Store
                                              You can find in this Store everything you need
                                              by
                                                • Recommended
                                                Friendly employees here!
                                                I have been shopping at this Home Depot for several years. I must say 99% of the time very happy. Occasionally a part timer does not know what they’re doing. In general the store is well and run and managed.
                                                by
                                                  • Recommended
                                                  In all Home Depot stores creation of "Curb Appeal How Doers Get in Done" aisle or section.
                                                  Focus on products the buyers can inexpensively purchase for nice Curb Appeal to there Home, Condo, or Townhouse. Many of your customers want to purchase items they can't afford to have their property look like the "Jones".
                                                  by
                                                    • Recommended
                                                    TERRIBLE CUSTOMER SERVICE!!!!!
                                                    Went into the Riverdale store for a piece of wood to complete a project with my 4 year old son. He was SO excited to gather our materials for our project. The issue began at check out; the cashier Alexis, was dismissive, rude and downright nasty to myself and my child. She yelled at him, was unhelpful in our checkout process and huffed and puffed the entire time we were endeavoring to check out. I'm sorry we were such a hassle for you, Alexis, perhaps you (or Home Depot!) should recognize customer service is not an industry you should be working in since dealing with customers isn't in your interest! No cashier should ever make a child cry unnecessarily! Do better Home Depot, you have lost us as a customer as a result of this experience!
                                                    by
                                                      the buyer for the outside plants does a great job on selection
                                                      the buyer for the outside plants does a great job on selection
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      1 found this review helpful
                                                      Great staff very friendly will definitely shop here again !
                                                      Great staff very friendly will definitely shop here again !
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Employees in this Home Depot are friendly and knowledgeable about where goods are located. Will s...
                                                      Employees in this Home Depot are friendly and knowledgeable about where goods are located. Will shop this store whenever the need arises.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Store staff are friendly and very professionals
                                                      Store staff are friendly and very professionals
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Showing 1-30 of 912 reviews

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