Reviews for Rowlett #8951

I wish I had thought to do a video on my visit to the store twice had the same cashier, horrible attitude, and Approach. It was my impression that she definitely didn’t care about her job or the customers I’m handicaped, needed help, With something very heavy to bring back into the store and was told I would have to wait until somebody or a lot loader came to work at 9 o’clock and this is at 6:30 AM. If you’re going to open that early should have somebody there that can do that kind of work, and do it happily if not happily, at least enthusiastic about the fact that they have a job. Sad day!

TORY + FERNANDA KILLED IT!!

You made my shooping easy and are a very kind and patient person, I hope to expired your customer service again! Tysm God Bless You. Ty my homie depot!

I shop here often, I'm retired and like to build bird nesting boxes as a hobby, I am able to find everything I need at home depot to finnish my projects! the staff are freindly and helpful in all departments. Before I retired, I did a lot of home improvement projects for freinds and family, from hanging ceiling fans to laying cement. Home depot was my go to store for tools equipment and supplies!

My ac went out yesterday so I went to my local Home Depot for a window unit. JD was so very helpful he explained exactly what I needed. He even got me all checked out and loaded the ac into the car.

I come here a lot. The last 2 times we’re for a purchase and a warranty issue. This store was great, specifically Melissa in customer service, went above and beyond to help resolve my warranty issue and on another visit a purchase that some computer problem was causing an issue with. Melissa made it fun and took care of my problems and I left extremely happy! She is now my go to person at this location.

It’s a great store and I love going there to buy anything I need for my home including plants

Always friendly associate

The item I bought was awesome

Got awesome product and service

I had great cashier experience

Marcy is a horrible representative!!!!

I recently had the pleasure of visiting Home Depot in Rowlett and I want to take a moment to recognize one of their exceptional employees, David, who works in the Paint Department. David provided me with an outstanding customer experience, and his knowledge, patience, and dedication truly exceeded my expectations. From the moment I approached David, he greeted me with a warm smile and a genuine willingness to assist. Despite a busy department, he made me feel like a valued customer and took the time to understand my painting project requirements. His friendly and approachable demeanor immediately put me at ease. David's expertise in the field of paint was nothing short of impressive. He listened attentively as I described the specific colors and finishes I was looking for, and then proceeded to provide me with detailed information about the various paint brands and types available. He patiently answered all of my questions, ensuring that I had a clear understanding of each product's features and benefits. What truly set David apart was his willingness to go the extra mile to ensure my satisfaction. He meticulously helped me match color stains,, offering his professional advice on complementary shades and providing sample swatches for me to take home. His attention to detail was remarkable, and it was evident that he genuinely cared about helping me achieve the desired result for my painting project. Not only did David assist me in selecting the right products, but he also took the time to explain the proper application techniques and recommended the appropriate tools and accessories I would need. His expertise and guidance were invaluable, saving me time and potential mistakes in the painting process. Throughout our interaction, David maintained a high level of professionalism, and his passion for his work was evident. He exhibited a genuine interest in ensuring my satisfaction, and his dedication to providing exceptional customer service was truly inspiring. I cannot thank David enough for his outstanding customer experience. His knowledge, patience, and attention to detail made my visit to the Paint Department at Home Depot a truly pleasant and productive one. Home Depot should be proud to have such a dedicated and customer-oriented employee on their team. In conclusion, I wholeheartedly recommend Home Depot's Paint Department, specifically employee David, for an exceptional customer experience. His professionalism, expertise, and commitment to going above and beyond made my shopping experience enjoyable and rewarding. I will undoubtedly return to Home Depot for my future painting needs, knowing that I can rely on outstanding service from employees like David. Thank you, David, for your exceptional customer service and for making my visit to Home Depot a memorable one. You are a true asset to the company!

Great help from the cashiers

Great help at this location all the time

Nice selection of flowers especially if you enjoy designing your own flower baskets. If you have questions about your planting needs, look for Virginia, she's an excellent resource in the gardening department!

great job with the cashiers Chyanne and John

Great floor fan was awesome

Great help from cashiers

Suzanne DeMint went above and beyond to help us when no one else would or could.

GREAT SERVICE AND HELPFUL PERSONNEL

I bought a metallic screw and was assisted by Carissa.

Great sink I bought, fit perfectly.

I purchased a new washer and applied for credit at this store. The workers at this store were very kind and helpful. It was a very good experience and I highly recommend this store.

Great product all the time

Everytime I head up to our lake house I love stopping at this store. They always seem to have what I need and more. Your staff are super friendly and I seem to always leave in a great mood. This is a great store and they are almost like family

Easy to use service of buying, installing and haul away of old hot water heater

Great cashiers and associates

Great cashiers all the time.

Linda was amazing! Gave great feedback and made our purchase very easy!