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Showing 1-30 of 589 reviews
Apr 25, 2024
Shipment home.
Had a shipment to my home of concrete wall block and additional big bags of soil and mulch and asked to see i sign the delivery so i can see they place it the correct place. I paid $79 for this shipment and it was delivered and not signed and of course not placed where we needed it to be.
A bit disappointing as I have back issues and will need to carry one by one to where i wanted it and not out side the gate.
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1 found this review helpful
May 28, 2024
Great Employees
The staff at this location is accommodating, knows their products, and is generous with their time. Helping locate items or selecting a specific product has never been a problem.
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May 17, 2024
Kudos to the manager for recruiting and retaining an all-star workforce
I really love this store, it doens't have the best selection (why do i have to go to the hillsboro location for hogwire and hogwire accessories?) BUT the staff is mindblowingly above and beyond. I have no idea what the manager here does to recruit and retain such a quality workforce. I'm autistic and apparently horrifically painful to deal with as a customer (I'm oblivious to this most of the time, I think I'm a great customer) but I also have brain damage, I get lost constnatly even if i premake my list, sometimes wondering the store for hours before I'm done. The staff never treats me with disrespect. I honestly feel so accepted when I shop here, whether that's in my head or not, I'm not sure, but I don't always feel that way at other stores, or even other home depot locations (I'm lookin' at you TIGARD!) but this location lets me let my freak flag fly, lets my brain damaged brain pile my cart high so high with items because i forgot what I went there for and keep getting distracted by things I need and they don't give me dirty looks. They just ask if I need help, and hey guess what I do! how do you install a mailbox anyway? oh, what's a self closing gate hinge? and while I have you, what's corten steel and why does it rust? ok this review is officially over, but i love this store!
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Recommended
May 2, 2024
1 stop shop
Has stuff I need. App helps locate everything I need quickly
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Recommended
Mar 13, 2024
Great help.
We are doing a kitchen makeover and needed 41 pull handles for our new cupboards.
We checked at another home depot store that had bulk pricing, but not the handles we wanted. Rosanna an employee said she was empowered to give up to a $ 50.00 dollar
discount because this store did not have bulk pricing. We got the handles and the discount
. Rosanna went above and beyond to make us happy. Well done Rosanna.
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Recommended
Feb 29, 2024
Great Employees
I bought a wooden baseboard replacement piece, and all employees friendly and helpful, especially Emily. I will never have anyone but Emily help me with a lumber department purchase.
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Recommended
Feb 26, 2024
friendly people at the front desk!
just writing this review to express my gratitude for Caleb and Calvin. They have always helped me with all types of questions, needs and concerns. they are super friendly and helpful.
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Recommended
Feb 15, 2024
Saw operator very kind
The employee there at the saw was very helpful
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Recommended
Dec 7, 2023
"No granite" but they're lucky to have DENISE at the registers.
If you shop this HD store make sure to go to Denise to ring up your purchase. She provided outstanding customer service. Outstanding customer service.
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Recommended
Nov 9, 2023
Friendly Cashier
Every time I go into the store the cashiers are always friendly especially Hovan she is always cheerful and happy and makes my day even if i'm having a bad day
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Recommended
Nov 9, 2023
Davis in Paint
If you need any information or help with any type of painting project you need to see David at this location. He is the person for paint!
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Recommended
Oct 6, 2023
Excellent Customer Service
I was very appreciative of the customer service I received from a sales associate by the name of Otto. He was moving pallets of garden soil and I got his attention for some Turf Builder Lawn Soil where the bin was empty. He got off his fork lift and said he would bring me a bag of the Soil to a receiving location in the area where the card board boxes are compressed. I wait there for no more that a minute before he came through the door from outside bringing a bag of lawn soil.
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Recommended
Oct 1, 2023
5 starts
5 start for the guy in the dispatch area on Sunday Oct 1st
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Sep 5, 2023
Friendly and helpful staff
I needed help finding a product and a staff member took me to the location where it was on display and during check out the cashier was efficient, friendly and polite - all qualities that I appreciate.
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Recommended
Aug 15, 2023
Great selection of hardware and lumber
Always has what I need
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Recommended
Jul 13, 2023
Best customer service experience ever
I had an online return that I tried to do at another store and the employee there just couldn’t be bothered. I came here because I thought they might be able to help, and the experience was like day and night. Jennifer at customer service was amazing. When I explained the issue, she immediately was like “no problem” and processed it immediately. I used to work customer service and it is a thankless job, but she was so positive and helpful that I want her to get all the recognition she deserves. I will definitely come back to this store again!
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Recommended
Jul 2, 2023
Super professional and kind employees!
We regularly visit the Beaverton Home Depot and will continue to buy what we need there because of the people who work there! From the folks at the Return Desk to Gardening; those working in the aisles sharing their expertise to the Paint Pros; those out in the parking lot keeping an eye on merch and retrieving shopping carts to the checkers - so friendly! It sure seems like people enjoy working there. We most recently bought paint, patio sealer, and mulch there! All within the last 2 months. We will be back when the next home project arises!
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Recommended
Jun 5, 2023
Great customer service and satisfaction
I love David from the paint department, he’s so helpful and so knowledgeable. He is super funny and always making me laugh. Definitely coming back just to see him!
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May 4, 2023
Great Customer Service
Very friendly Staff! Great Customer service which seems to be dwindling these days but not @ this Home Depot location!
Definitely will be back soon!
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Recommended
Apr 16, 2023
Can usually find the help you need
This Home Depot usually have knowledgeable people on the floor who can help you!
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Recommended
Apr 2, 2023
great help
Chris in lumber helped me quickly locate the very product I needed and I ended up spending less had I not had his assistance.
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Recommended
Mar 26, 2023
Refused Veterans Discount
Veterans Discount was refused despite ID.
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Mar 12, 2023
Very helpful
Tim and his partner was already waiting to help us, when they saw that we had a grill at check out. We did not look hard or asked foe help l, everyone was eager to help.
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Mar 10, 2023
Best advice is here
The tradespeople at this store give the best advice. Some other Home Depot stores, I get the sense I am being bull shooted. Not this store. Real deal tradespeople telling you how to get it done.
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Mar 9, 2023
Got the goods, got the people, got the business.
Of the two HD stores close to me I prefer this one.
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Recommended
Mar 9, 2023
They have almost everything I have ever shopped for. The team members are friendly and meet my expectations for customer service.
Window blinds and I purchased another set for a different room.
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Recommended
Mar 7, 2023
Went in to browse. Left with a wealth of knowledge and information.
I went in to look at materials and Gabe in lumber was so helpful and knowledgeable that I left with all the materials I needed to complete my current project with confidence.
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Recommended
Feb 28, 2023
Beaverton Home Depot
Denise is a cashier and Chad is a manager at the Home Depot here in Beaverton. They both exemplify customer service! I had an issue with another employee who didn’t have time to help me and they took care of me amazingly! I left the store feeling like family. Thank you to both of you!
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Recommended
Feb 18, 2023
The best store
I always buy tools from Home Depot in Beaverton, OR and I am satisfied with my purchase and their service.
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Recommended
Jan 24, 2023
Great service
At the cashier, they offered me to help hauling away my merchandise to my location.
That was great because I bought very loathe and heavy item that time.