#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(419)609-7402
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
715 Crossings Rd
Sandusky, OH 44870
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Customer Store Reviews

  • 4.8 out of 311 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (311)
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Showing 1-30 of 311 reviews
Exceptional customer service
This a great store! We always choose this store over the other box stores because of the quality of product selection and the service. Today Kevin rocked it! He should be nominated as employee of the year. He really impressed both of us!
by
    • Recommended
    Supplies I needed and quick checkout! Thanks
    I went to the area needed and the item I wanted was in stock and to the checkout within about 15 min. Thanks
    by
      • Recommended
      Home Depot
      Our Sandusky Home Depot is the best store to shop at. Employees helpful, friendly and courteous on a consistent basis. The store is clean, neat and organized.
      by
        • Recommended
        Breanna was great from the time I walked in the door until she checked me out at register
        I bought clamps, a miter box with saw, and some carpenter pencils.
        by
          Great customer service
          Javaris made my shopping experience terrific. He was courteous, friendly, and made me feel appreciated. Javaris thanked me for my business and was genuinely happy to help me.
          by
            • Recommended
            Great Shopping Experience
            Needed to purchase lumber and hardware. Great experience having lumber cut to size. Employees were helpful, friendly, and courteous.
            by
              • Recommended
              Great service
              Went to the Sandusky Home Depot with some thoughts about a particular project. We’ll thank goodness Bob T asked if we needed help !!! With his input we picked out everything we needed and we’re able to get the project done correctly! … thanks Bob T
              by
                • Recommended
                Experience
                Experience is very good
                by
                  • Recommended
                  excellent service
                  It was so nice to not have to go out of our way to look for someone to help, right away as we were walking a young lady at the return/customer service area asked if we needed any help and she looked something up for us. Then a young gentleman in the outdoor area helped get a very large outdoor gas fireplace. It was so refreshing to see such young people being so helpful and not just ignoring people.
                  by
                    • Recommended
                    Kindness Matters
                    My wife and I had a very nice visit to our local Home Depot. Everyone was friendly and helpful and there were plenty of staff and product. Great store!
                    by
                      • Recommended
                      Friendly and very helpful employees
                      by
                        • Recommended
                        Sandusky
                        I like to commend your staff.All were helpful and very respect
                        by
                          • Recommended
                          Customer service is almost non existent
                          Majority of associates actively avoid helping customers
                          by
                            Great employees
                            We purchased wood, the associate ask if we needed it cut to size. He was very attentive to our needs. After cutting it, and us paying, he proceeded to load it into our truck.
                            by
                              • Recommended
                              Great employees
                              I purchased new garage doors on April 4th. Ken Shrader was at the Pro desk & so helpful. He asked if I had one picked out and proceeded to build the doors as I wanted and added the extra accents & garage door openers. He was quick & knowledgeable. However when got to car realized a mistake on receipt so then had Vicky to change the mistake on order. Both sure know their jobs. However cpl days later we realized we had to change doors. Back to Home depot and Again had a great employee, Josh, at Pro desk to make everything go smoothly and quickly. This store makes any shopping experience easy.
                              by
                                • Recommended
                                Practice being better humans
                                Missy at the front desk is terrible person! If u hate your job so much go work somewhere else!
                                by
                                  Great atmosphere plants are well taken care of
                                  Lois was a very sweet cashier
                                  by
                                    • Recommended
                                    Always so helpful
                                    Lois, Robert, Cindy have always been so helpful and friendly when I come in. Many others also but dont have their names.
                                    by
                                      • Recommended
                                      Yvonne
                                      Yvonne provided amazing customer service. She was helpful, cheerful, patient, professional. She went above and beyond to make my experience painless. Home depot is fortunate to have such a devoted delightful employee. Thank you Yvonne.
                                      by
                                        • Recommended
                                        Clean store
                                        My sales guy Jason was very helpful with a great attitude the store was clean and yes I'd Shoppe here again
                                        by
                                          • Recommended
                                          Garden tractor purchase
                                          Your garden customer service and garden center employees were very helpful in completing my purchase of a garden tractor yesterday. They were very helpful, friendly and fast!!
                                          by
                                            • Recommended
                                            Best paint on the market!!!!
                                            Best paint department in Erie county. Employees are above and beyond helpful.
                                            by
                                              • Recommended
                                              The store had a good selection of merchandise, but I could not fine someone in the electrical sec...
                                              The store had a good selection of merchandise, but I could not fine someone in the electrical section to assist me. The main concern was that they did not have any standard check out lanes, everything was self-checkout. Offering self-checkout along with traditional checkout is fine, but don't eliminate the regular checkout lanes where an employee will scan your items and accept your payment.
                                              by
                                              • Verified Purchase
                                              Purchased a in home carpet measurement scheduled and confirmed for today. Appointment CONFIRMED b...
                                              Purchased a in home carpet measurement scheduled and confirmed for today. Appointment CONFIRMED by email from Home Depot 2 days ago. No one calls or shows up today. Called store and also measurement service said they don't know what happened but no one was assigned to the job....Now they want me to take another day off to reschedule 2 weeks from today.
                                              by
                                              • Verified Purchase
                                              Thanks to Mack for helping me out and cutting my insulation for me. I wouldn't have been able to...
                                              Thanks to Mack for helping me out and cutting my insulation for me. I wouldn't have been able to get it home if he didn't help me. You guys have a great staff! Thanks again!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Very friendly helpful employees go above and beyond to make sure you find what you need. From th...
                                              Very friendly helpful employees go above and beyond to make sure you find what you need. From the greeting at the door until you leave you can expect EXCELLENT customer service. Great group of employees at this location.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              I was happy with the efficiency of the employee ordering my appliances. He was very helpful.
                                              I was happy with the efficiency of the employee ordering my appliances. He was very helpful.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Everyone was very helpful
                                              Everyone was very helpful
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Very helpful and friendly staff. Store well stocked and displayed.
                                              Very helpful and friendly staff. Store well stocked and displayed.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Awesome store with awesome people!
                                              Awesome store with awesome people!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Showing 1-30 of 311 reviews

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