#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(318)861-5400
Tool & Truck Rental(318)861-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
110 E Bert Kouns Industrial Loop
Shreveport, LA 71106
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Customer Store Reviews

  • 4.7 out of 552 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (552)
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Showing 1-30 of 552 reviews
Dying plants
Was so sad to see a buggy full of dying succulents that were to be thrown in the dumpster but was told they couldn’t give them away as the store doesn’t own them. If you can’t give them away because you don’t own them, how can you throw them away? So very sad and disappointing as a plant lover to see this. Will not be recommending anyone to this garden dept and will not be purchasing plants from Home Depot for my group promotion giveaways.
by
    Great customer service
    Every time that I come into Home Depot no matter if it is in the afternoon or early morning The cashier Gregnesha is always full of smiles and is so helpful . If I ask her where a product is she either looks on her Home Depot app to try and help me but if she can’t find it she always find someone that may can help. She always greets me and is willing to help me check out in self check out . She has great customer service .
    by
      • Recommended
      CUSTOMER SERVICE MATTERS!
      I've been to other improvement stores, including other Home Depot stores. This particular store was very helpful and the cashier Joseph was very nice!
      by
        • Recommended
        Great customer service in flooring
        Gill in flooring gave exceptional service and went the extra mile from start to finish with a online purchase return!
        by
          • Recommended
          Joseph is always ready to help
          Joseph was very busy a his register, but still offered to help load my potting soil. He was friendly and helpful. He is a great employee!
          by
            • Recommended
            Great Selections
            Happy with my plants, will be coming back for some fruit trees.
            by
              • Recommended
              Great customer care
              I have had a few issues recently with online orders and each time your personnel took extra time to make sure my issues were resolved. Very friendly and efficient customer service department.
              by
              • Verified Purchase
              • Pro
              • Recommended
              Best in Shreveport
              I'm always happy to shop at Home Depot. They're very helpful in every department. You've got a loyal customer!!!
              by
                • Recommended
                Frienlist
                Went to purchase a transformer for doorbell employee told us the exact isle and we were out of there in just a few minutes Joseph our cashier was so friendly and took time with us and our shopping experience.
                by
                  • Recommended
                  Great location!
                  Every time I visit Home Depot, I know I'm not "alone in the woods" and will get tips and assistance locating items on my venture.
                  by
                    • Recommended
                    Great people
                    The staff are very professional, engaging and friendly. Store was very clean and organized.
                    by
                      • Recommended
                      Great selections!
                      The employees were showing interest in our visit, and understanding our personal needs
                      by
                        • Recommended
                        Great Associates
                        Every time I go in this store I run I to very friendly and helpful associates.
                        by
                          • Recommended
                          Good Staff, Great Store
                          This particular store generally has very friendly staff, is conveniently located near interstate I49, and has a great selection of products. It’s not nearly as crowded as other stores around Shreveport.
                          by
                            • Recommended
                            Good Selection of RYOBI ONE+ Battery powered tools
                            Bought RYOBI P21801 18V leaf blower. Light weight, easy to use, came with 4Ah battery & charger - my wife even likes it.
                            by
                              • Recommended
                              Tool rental staffing
                              I went to return the 32’ladder i rented the previous day and there wasn’t enough staff there to assist in storing it.
                              by
                                • Recommended
                                Helpful Employee!
                                Trey was so helpful in the lumber department. He was patient and helped me with my project!
                                by
                                  • Recommended
                                  Awesome store
                                  Bought water pipe today and I'm so glad I did.
                                  by
                                    • Recommended
                                    I Love The Home Depot
                                    This is my favorite store to shop. Me and my little dog cruise the isles “window shopping” during the week days or weekends. Sometimes we make a purchase and sometimes we don’t we just like being there.
                                    by
                                      • Recommended
                                      The cashier, Rita, was the only employee I interacted with. But she was responsive, efficient an...
                                      The cashier, Rita, was the only employee I interacted with. But she was responsive, efficient and overly helpful to this senior citizen. An hour before a Sunday nite closing, she did the work of several employees. Thanks to her I had a great experience
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Hi this is trevel kissie and I had a cashier named Denise and she was so sweet and helpful and sh...
                                      Hi this is trevel kissie and I had a cashier named Denise and she was so sweet and helpful and she communicated well and was joking with us she was just a great employee
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Always get positive and friendly service from Joseph in the garden center. He is a true asset to...
                                      Always get positive and friendly service from Joseph in the garden center. He is a true asset to the Home Depot family. We will go out of our way to shop at the location.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Not too bad. Trey and Tracy were both gentleman. They loaded my shingles and wouldn’t let me push...
                                      Not too bad. Trey and Tracy were both gentleman. They loaded my shingles and wouldn’t let me push the cart up front to pay. Trey help load them on the back of my truck, said thanks for shopping and to come back.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      I extremely hate how some head cashiers treat their employees. Especially the BLACK ONES. I mean ...
                                      I extremely hate how some head cashiers treat their employees. Especially the BLACK ONES. I mean terrible HEAD CASHIERS. I don’t like IT.
                                      by
                                      • Verified Purchase
                                      Bob in hardware provided exceptional help for me to locate and purchase mounting clips in another...
                                      Bob in hardware provided exceptional help for me to locate and purchase mounting clips in another department. This exceeds my expectations for outstanding customer service!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Jasmine helped to set up a delivery for me and was a pleasure to work with. She was knowledgable ...
                                      Jasmine helped to set up a delivery for me and was a pleasure to work with. She was knowledgable and friendly. I greatly appreciate her help.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Store was clean and employees helpful.
                                      Store was clean and employees helpful.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Great place to shop!
                                      Great place to shop!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Paint department employee completed my mix request and directed me to other locations in the stor...
                                      Paint department employee completed my mix request and directed me to other locations in the store to make additional purchases. Very customer oriented and efficient!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Good product & service availability at this store!
                                      Good product & service availability at this store!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Showing 1-30 of 552 reviews

                                      Nearby Stores

                                      Find Another Store

                                      6900 Pines Road

                                      Shreveport, LA 71129

                                      7.30 mi

                                      Pro Service Desk

                                      (318)671-6402

                                      Mon-Sat: 6:00am - 10:00pm

                                      Sun: 8:00am - 8:00pm

                                      2800 Airline Dr

                                      Bossier City, LA 71111

                                      10.88 mi

                                      Tool & Truck Rental

                                      (318)752-6402

                                      Pro Service Desk

                                      (318)752-6400

                                      Mon-Sat: 6:00am - 10:00pm

                                      Sun: 8:00am - 8:00pm