Reviews for Skillman #6804

I have been shopping there for years. Good experiences.

Getting a shower head down from the top tier was not a hassle as the customer service man gladly pulled one down for me.

The gal in the paint department was rude and acted put-out by anything I asked. She even gave me a side eye. I had the COMPLETE OPPOSITE experience at their competitor store! Very disappointed.

I came in to get out Darcy gave fun and speedy service

The Manager has a good team which is a reflection of his leadership.

Tiara, an employee in the Skillman (Dallas,Tx) paint department, was very professional, knowledgeable, and helpful in guiding us to receive the paint we needed to paint my little boys table and chairs. Once we stood in line to get paint, she let us know she would be right with us, since she was currently helping another customer. She was very friendly, had a wonderful smile while she multi-tasked and helped several customers. Definitely a wonderful and valued employee on your team. Great job!

Kimberly was a great help to us down at the booth and I’m happy we got everything we went there for and we’re greeted with nothing but smiles and positive energy from this young women

Juan and Anna made this trip so easy and are a huge asset to this company!

Great service Kathy was knowledgeable about the Traeger smoker we were looking at and purchased. Made sure information and probes were all there nothing was missing. Went above Dallas Texas and beyond in assisting had several on the floor already assembled to just take home.

I took a dolly which had no tag or anything. Janna went to look for the SKU and price. She was being very friendly and professional. This is what customer service is all about.

The prices are never labeled correctly, and the checkout people are rude, condescending, and will walk away in mid sentence.

This is a huge store. I could shop FOR DAYS in this store. I could get LOST in this store. They do have a PLETHORA of goods here. Just about ANYTHING you could ever want or need in the building world. It was a challenge to get assistance from an employee BUT they were friendly AND one employee told me 5/8 is SMALLER than a 1/2......So there you have it. It IS an EXCELLENT STORE for the most. Shoppers heaven.

Fathia in garden center was very friendly and helpful with my needs. She went above & beyond to accommodate me and was very patient with me

Jerry Leal of this store, Skillman Ave. Dallas, TX very helpful knowledgeable and friendly! Great guy!

Please stop doing surveys unless it's for a complaint! Most people won't take the time, and it hurts those who are doing right by the store. If the managers can't see who is good and who is bad, then you need new managers, not questionnaires.

The salesperson, Ken, was great. However I was told I was going to be given an 30-minute call before delivery and was called when the truck was outside my home and was told I had 15 minutes and they were moving on to the next appointment. When I called for help I was told there was no way to contact the drivers and I have to reschedule. More time off from work. Bad business.

Very nice most things that you need are there

This is an excellent store it's the supervisor Franchesca that is so helpful.

Great cashiers, especially Faith, make you feel welcomed and are very quick and efficient.

Ken McCoy, provided professional, courteous and friendly service. Thanks! I visit home service stores weekly because of my service business. I go out of my way to use Skillman home depot mainly because it's so close to my house. Today was just frosting on the cake. Keep up the good job. Thanks again! P.s. I rarely (Can't remember last time) give reviews or complain. As a service provider I know first hand how valuable good and negative feedback is. Ken should be a trainer if he's not already. p.p.s. I spent about 5 minutes with Ken if that. That's all it takes!

The store was great, but what really makes it special is Ken McCoy, the team member that assisted me in purchasing a new lawn mower. Sharp as a tack, answering all of my questions, and making suggestions without being pushy, Ken assisted me from the beginning of the interaction (with a 'hello'), to the end of the interaction (loading my new mower into my auto). He's a true asset to the company, and the reason that I'll return to this location.

This store has excellent customer service and a great selection of products!

The store is located in one of the highest crime areas in Dallas, and is not safe, especially at night. Criminal activity has been reported to store management and in surveys, and safety measures have not been taken. The parking lot is especially dangerous. They need to have visible security in the parking lots at all times.

You need a thick skin and great knowledge of the items your after, including the item skew numbers. The kids that work there are more interested in there weaves and talking to the other employees than they are in helping you..

Keep up the good work

Alexis is great he went above and beyond to serve me today.

Rude employees that treat you as if you are a burden on them.

Very nice employees. Every employee I saw greeted me/asked if I needed anything. The garden center is MASSIVE.

I was overwhelmed with a wall full of lightbulbs and right when I thought “I need to help”, a kind employee named Tiana came over and asked if she could help out with anything. It was my lucky day because she was very knowledgeable about lighting and asked all the right questions like what room I needed it for, what color is my lamp shade, etc. I was very pleased with the exceptionally customer service I received here.

I have already left a review.