Reviews for South Setauket #1265

Friendly staff alway smile more knowledge

SHAMROCK ELECTRIC INSTALLED AN OUTLET IN THE MIDDLE OF A CABINET WHICH IS JUST PLAIN LAZY... BY DOING THIS LIMITS MY STORAGE IN THIS CABINET when he comes back, and it is repaired I'll revise review...until then ...

I needed a new refrigerator. Home Depot had the brand I was interested in on display along with many others to compare. The salesperson was very pleasant, helpful, knowledgeable and efficient and made the whole process easy and quick. I bought the appliance on a Friday and it was delivered on the following Monday.

I was looking for an odd item that Christopher knew exactly what shelf on the complete opposite side of the store. He followed up with excellent service in the Pro-Check Out area. Thanks Chris!

The staff at this store was super friendly and very very helpful. Especially Chris and Joey

Ali our cashier said he was new on the job and was so extremely helpful and nice! The manager Jim helped us with the flowers when we couldn’t find the price tag- amazing customer service!!

Special shout-out to Larry from the lumber department. Was extremely helpful and gracious with his assistance.

Howard the manager helped load heavy mulch into my cart & then made sure I was able to get it in trunk. He was also helped an elderly couple with their purchase. He was making sure all on line received help

It starts with Jim. He runs a tight ship and obviously focuses on customer service! If you are lucky enough to deal with “T” or Nicole then you are in amazing hands. I’ve had a couple issues but they were able to solve them no problems! Total rockstars!

Larry in the lumber department was great. Put our order through efficiently, respectfully and without any hassles. He was knowledgeable and polite.

Went in to buy an air conditioner that was in stock, but not off the pallet. In short, every single employee I interacted with demonstrated an obvious disinterest in helping me spend $300, giving me a bunch of made up reasons why they can’t help when it was obvious that no one wanted to move a pallet. They even said “this guy wants us to take a pallet down for an air conditioner. Are you gonna break it to Joe (fork driver) or am I?” And then proceeded to debate who would ask Joe to take it down. I stepped in and offered that I would ask Joe if it would move this along, and was met with rolled eyes.

I came in to buy something I saw on TV but it’s not something you carry. Maddie helped me and was such a pleasure to talk to. She is a great representation of the service I usually get in your store.

Received great advise and help from Chris about buying the right type of sheetrock and spackle for our bathroom and helped us bring it to the cashier. Very nice guy with a welcoming smile and professionalism.

Kurt in plumging was a refeshing surprise. Needed help and he was courteous, polite and helpful. Help me figure out the project I was working on with some good ideas.

There is a woman who goes by T at the Setauket store on Long Island spent a good amount of time trying to help me with an issue I am having about some receipts I need from many months ago. She seemed to understand the situation I’m in and did her best to assist me. I’m very appreciative of her effort and I appreciate her kindness

Everyone kind & helpful especially Kelly

THE SALESPEOPLE AT THE S. SETAUKET STORE ARE ALWAYS SUPER FRIENDLY, HELPFUL AND KNOWLEDGEABLE. IT'S ALWAYS A PLEASURE TO SHOP THERE.

The experience at this Home Depot with this group of people Anita, Allison, Patricia, Jennifer and Larry was amazing. We had originally started this process with the Coram Home Depot and it was terrible. We came to this Home Depot and this Team worked together and got everything right !!

Home Depot carries the Anderson Window Line of Products. I find their 400 series to be superior to other Home type stores at a reasonable price. Have just a half dozen or so to go to finish up installing and replacing outdated aluminum storm windows. They're front door replacements are also superior as well. These windows will certainly outlast me! And they look great once installed.

Nearly every aisle filled with unstocked items, some aisles nearly impassible. Everything is in disarray. The worst HD I’ve ever shopped in, I won’t be back.

Great resource for everything including Fences and hardware

My shopping experience at Home Depot was elevated to an unparalleled level of satisfaction during the final stage of my visit, thanks to Sunayana's exemplary customer service at the cashier's desk. As I approached the checkout, Sunayana greeted me with a warm smile that immediately made a lasting impression. She engaged me in a friendly and informative conversation, maintaining eye contact which conveyed her genuine interest in assisting me. Despite the bustling environment, Sunayana made me feel as if I was the sole focus of her attention. Our conversation transitioned smoothly into the realm of upcoming sales and deals on Milwaukee and Ryobi tool systems. Her insight into these tool systems was not only enlightening but was delivered in such an engaging manner that it evoked a palpable excitement for the forthcoming deals. Sunayana's proactive approach in explaining the distinct features, benefits, and the cost-saving aspects of each tool system showcased her in-depth knowledge and her passion for ensuring customers make well-informed decisions. She also elaborated on the loyalty programs that Home Depot offers, and how I could maximize savings on my purchases, which was invaluable information. Her ability to connect with me, providing precise and useful information about the upcoming sales, significantly enriched my shopping experience. Sunayana went above and beyond to ensure that I left the store not only with my purchased items but with a wealth of knowledge about the upcoming deals and a sense of anticipation for my next visit. This encounter with Sunayana was a testament to her outstanding customer-centric approach, making a routine checkout process a memorable and enriching experience. Her professionalism and exceptional service have not only secured my loyalty to Home Depot but have also set a high bar for what customer service should embody. Through her actions, Sunayana has indeed become an epitome of the superior customer service that Home Depot is synonymous with.

Jim was very helpful and went above and beyond to help us

I went to the setauket location and purchased a swing. It was too lengthy a process for me to research and find one before arriving but upon arriving to the store T helped me and made it so simple. She took note of the measurements I needed and helped me to find what I wanted. I couldn't have done it without her. It's not often you find such great customer service these days. T was helpful, knowledgeable, attentive, and wasn't just trying to make a sale and get me out of there. She took her time and really made my experience wonderful. Greg was great as well and helped me get my swing into the car. He refused a tip though I felt he deserved it. I don't normally do reviews but when you see great customer service it's important to acknowledge it.

Everything we buy from this store is fair prices and great quality I won't go anywhere else

We ordered our new Frig with Anita Das’ help! She was Great!

Great experience. Anita in appliances was great, she helped us in many ways to make sure we were happy with everything.

Thanks to sales associates for quickly processing order for new washing machine. Had my children with me so had to be in & out and I was!

We’ve been shopping at this location for 2 decades! Love it! It’s our go to store !

Love that you can shop and get what you need just like the professional