Reviews for Southland #232

I never been so embarrassed in front of other shoppers by a cashier. Very rude and bad attitude.

This store stands above the rest. The associates always welcome you with bright smiles despite wearing a face mask you can see how willing they're to be attentive to your concern or just simply helping. Go see Pete from Pro Services if you're working on any projects and need help for anything. Thank you and god bless.

Cool Store,Cool Staff,Keep Up the Good Job!

great store

This Home Depot is the BEST

Excellent staff and personnel at this location. Guaranteed a wonderful shopping experience!

neat and clean

Associates did not know the products. Two women employees in hardware ignored me and kept talking to each other in Spanish. MOD was at dinner and did not tell anyone, so no one was in charge. That is a scary thought if there is an emergency.

Great customer service

I've shopped at this location about 3 times a week for the past three months. The shopping experience is usually below average. The stores cleanliness is average. It's difficult to get assistance. The associates are not the friendliest.

If you come to this location you better know exactly what you need or want because the employees are not well informed or have even rudimentary knowledge of the products they sell.

This home depot is convenient to get to from Sand Lake or Orange Blossom. Unfortunately it's slightly smaller and does not carry quite the variety of inventory as some of the other stores. Employees are helpful and generally well informed about where things are. This store is laid out a bit differently than other stores. Paint is in the back not the front like other stores. Some times they have things other stores do not. They had Melamine shelving where the other store did not, however they did not carry glass block like the other store. The inventory as seen on the internet is often wrong and that can result in wasted trips. Overall they do a good job for most things I will continue to shop here.

To me Is nice.

Great show room and space. Really like the store

Perfect, don't change anything!

The customer service in this place is horrible every time I come here and I don't appreciate that. I first came for paint and the man at the paint counter was extremely rude and uninterested in helping me. The 2nd time I came, this lady named Rachel helped him and she was the ONLY nice person in the entire place. We waited a total of 35+ minutes before someone could come and assist me. The man in the motorized chair at the door was very welcoming as well. The employees will walk right by you and not ask you if you need help. Totally ridiculous when you're leaving a store spending $200+ dollars. The man David in the windows section was absolutely rude. He was not helpful at all and quite disrespectful. The young ladies at the customer service counter especially Yosmeyn (I believe that was the spelling of her name) had the worst attitude and was not nice at all. If she doesn't like her job, she should find one that fits her. I will not be returning to this Home Depot at all. Terrible store, terrible customer service, and terrible workers. No wonder why they are short staff. I feel bad for them. Everyone is miserable in that place.

STAFF MEMBERS HAVE EVERYTHING ABOUT EXCELLENT CUSTOMER SERVICES.

This store had what I needed when the others did not ...

Every employee was very friendly and welcoming. Store is very organized and clean. If need any help look for Bob he's awesome!

I have had times when I was shopping for something in doors, and window treatment and could not find help even though 2-3 people would come by and tell Me they would find somebody to help me. Windows, floors, and doors are understaffed at times. Although there is this one really great guy I wish I could remember his name in the door section. I’m there at least two to three times a week probably. I have learned a lot about remodeling and I’ve done a lot of jobs myself. The wood department has help me a lot and tools. I’ve spent a lot of money at Home Depot and I’ve had some crappy experiences but by and large I like the store in the employees there in the future I’ll try to remember their names and pass them along the really great ones. The store has some really great employees. The people in Flooring that I have had one girl in particular I got a find out her name she was wonderful. It’s just sometimes you go to that section and there’s nobody there so it’s a staffing problem not an employee problem. I’m a woman age 60 and I am remodeling two condos I’ve only done one so far the other one I’ll be doing at the end of the year. I like the store even though it’s small for Home Depot store. It’s the one closest to me

grate place to shop

I like the store very good employers always help me if I need found it but I’m looking for a recommend for everybody go shopping in the store

I am very happy with the service provided by Greg when ordering our front door. It took us a little over a month to finally order them and he was very friendly, helpful, patient and gave us amazing customer service. We will be back to order the French doors since we had a few sizing issues with the opening.

The store was clean,And products were easy to find.

EASY TO FIND VERY CLEAN AND ORGANIZE

Associates are very kind and ready to help.

Great people and help , the associates know there stuff

Very nice store and good sellers

Found what I needed. No assistance was needed Store was clean Customer Service Desk Employees where horrible....... Cashier "Natashsa" was friendly,quick with a smile and professionalism and changed my attitude from being upset with the Customer Service Desk to a Happy Customer. Kudos Natasha!!

Very highly satisfied