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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
Aug 20, 2022
Very Limited
Customer Service at the desk and in the different departments needs improvement!
by
Aug 3, 2022
Great Service
The Home Depot in St. Croix has excellent customer service. They are always courteous and are always willing to assist. If an item is not available, the help you find an alternative. Just great service all around. That’s why I keep coming back to spend BIG money!!!
by
Recommended
Jun 29, 2022
A large variety of items. All that you need under one roof roof
I buy all my washing goods. From washing detergent to washing boosters.
by
May 21, 2022
Pauletta is a shining star here!
Pauletta who was working returns and stepped up to help me out when i was trying to check out at the service desk is extremely helpful. No one has ever explained the pro account program to me that pops up all the time at check out. She walked me through the benefits and got me signed up right there!! 5 STARS PAULETTA!
by
Recommended
Apr 26, 2022
Poor Service
Asked an employee to help me get 8 bags of cement. He said he was doing returns and suggested i ask another employee. I then went over to the cashier who was speaking with another employee. When she looked over at me I said "Good afternoon" and then asked for help. She looked around as though she was looking for someone to assist me. Then, both employees walked away. After five minutes, I left since noone came to assist me. I am very disappointed with the consistent poor service that is being provided to me and other customers!
by
Mar 4, 2022
Great store
They staff are friendly and helpful, kind cashiers
by
Recommended
Feb 27, 2022
Excellent service
I shop here almost daily. The customer service and products are always great!
by
Recommended
Feb 5, 2022
Great service
I'm a frequent shopper. Always satisfied
by
Recommended
Jan 6, 2022
Great customer service.
The bathroom accessories are great and durable , also the garden section , and lights sections are to die for.
by
Recommended
Dec 2, 2021
Best Store ever
Store 8622 is the best big shout out to Aidan Malcolm the Store Manager
by
Recommended
Nov 9, 2021
Great store and prices
There a few good employees and the Store Manager is great. Most help you when you ask for help but some don't if you don't ask.
by
Recommended
Sep 22, 2021
Great helpful pople
Best hardware store on the Island
by
Recommended
Aug 3, 2021
The employees provide good customer service. My only problem is they are always either low or don...
The employees provide good customer service. My only problem is they are always either low or don't have the items. The shelve need to stay stock
by
Verified Purchase
Recommended
Aug 3, 2021
Store was clean and organized A young lady named Ray-Ann assisted and was nice to but more so Mil...
Store was clean and organized
A young lady named Ray-Ann assisted and was nice to but more so Millie. Millie was very helpful and when i asked her for help though she was on a mission doing her job but when i requested her help she did not hesitate to stop and assist me then point out to me where the size of the item.which i couldn't locate for 3 mins standing there looking Millie was exceptionally pleasant and extremely helpful
by
Verified Purchase
1 found this review helpful
Jul 26, 2021
The employees were friendly and courteous and willing to provide assistance.
The employees were friendly and courteous and willing to provide assistance.
by
Verified Purchase
Recommended
Jul 21, 2021
Good costumer service and u could always find what you’re looking for
Good costumer service and u could always find what you’re looking for
by
Verified Purchase
Recommended
1 found this review helpful
Jul 15, 2021
Store is junky and poorly organized. Aisles are cluttered with items waiting to be stocked. Level...
Store is junky and poorly organized. Aisles are cluttered with items waiting to be stocked. Level of training in customer support is way below what I have experienced at other stores.
by
Verified Purchase
1 found this review helpful
Jul 5, 2021
Tammy went and located some roofing materials that were previously purchased. These materials w...
Tammy went and located some roofing materials that were previously purchased. These materials were in another aisle and could NOT be found when the trucker arrived earlier to pick up my purchase.
by
Verified Purchase
Jun 17, 2021
Customer Service in WINDOWS and DOORS was superb, on-point. Professional approach and mannerism ...
Customer Service in WINDOWS and DOORS was superb, on-point. Professional approach and mannerism were key factors in the service we received - special mention Ms May.
by
Verified Purchase
Recommended
Jun 9, 2021
I did find the product I was looking, and was shown a better deal, which I purchased instead. I g...
I did find the product I was looking, and was shown a better deal, which I purchased instead. I got friendly help from an employee that was going to the restroom and actually stopped to ask. It seems like there is a need for more people. I found the store to be fairly clean but cluttered.
by
Verified Purchase
Recommended
Jun 5, 2021
The reason I put four starts is because they have so much stuff in garden doesn’t belong there an...
The reason I put four starts is because they have so much stuff in garden doesn’t belong there and block the items that I was looking for .maybe get stuff like in Main Home Depot ,so we don’t feel we don’t have it in at croix .and a lot stuff can’t be shipped here or s Nd it to our store
The employees very helpful , special all new employees go above and beyond
The training had improved
by
Verified Purchase
Recommended
Jun 2, 2021
I am happy that we have a Home Depot on St. Croix. The store is very much set up as all the othe...
I am happy that we have a Home Depot on St. Croix. The store is very much set up as all the other Home Depots that I have visited of island.
This is my get away spot to go and visit to see what is new and take advantage of any sales at the time.
Keep up the good work.
by
Verified Purchase
Recommended
May 31, 2021
Hats off to the paint department! Asked me the right questions to get my job done efficiently
Hats off to the paint department! Asked me the right questions to get my job done efficiently
by
Verified Purchase
Recommended
May 24, 2021
Very nice staff and if you go in the morning early easy in easy out.
Very nice staff and if you go in the morning early
easy in easy out.
by
Verified Purchase
Recommended
May 14, 2021
I worked with Marion Frances in the early morning hours today to help sort out an issue with an i...
I worked with Marion Frances in the early morning hours today to help sort out an issue with an important order. This employee went above and beyond to work through the technical issues and resolved my order. I cannot say enough about her work ethic creating a great experience and solution for me. You are lucky to have such hardworking determined employee that shines.
by
Verified Purchase
Recommended
May 2, 2021
Very satisfied with location, products and prices.
Very satisfied with location, products and prices.
by
Verified Purchase
Mar 21, 2021
Employees I interacted with were very friendly, knowledgeable and professional. Store was very cl...
Employees I interacted with were very friendly, knowledgeable and professional. Store was very clean and well stocked.
by
Verified Purchase
Recommended
Mar 12, 2021
Store was clean and very well stocked. Had no problem finding the item I was looking. And very pl...
Store was clean and very well stocked. Had no problem finding the item I was looking. And very pleased to see that all employees were wearing masks AS WELL AS the customers. Hand sanitizer was available outside store before you came in. Zero wait for check out and the cashiers were super nice.
by
Verified Purchase
Recommended
Feb 27, 2021
Received courteous service today. Was in the store and out within 30 mins.
Received courteous service today. Was in the store and out within 30 mins.
by
Verified Purchase
Recommended
Feb 25, 2021
Only Home Depot on island, has great prices and friendly customer service.
Only Home Depot on island, has great prices and friendly customer service.