#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(516)496-6962
Tool & Truck Rental(516)496-6968
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
111 Jericho Turnpike
Syosset, NY 11791
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 376 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (376)
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Showing 1-30 of 376 reviews
If you need help with paint ask for Maria!
I needed help choosing a color to paint my living room, Maria was knowledgable patient and kind. She took her time helping me choose and made sure I left satisfied!
by
    • Recommended
    Great Customer Service
    I bought High Hats (Lights) and it easy easy.
    by
      • Recommended
      Good service, most of employees are friendly
      Good service, most of employees are friendly. The pro desk sales, Marie Denise helped me out during the closed hours. She's the best.
      by
        • Recommended
        Great service and location
        Bit small for a Home Depot which makes finding the items they have in stock easier. If they don't have something just drive 1/2 a mile to the Jericho location!
        by
          • Recommended
          Excellent Service
          I'm so happy I went to the Syosset store, the people are much friendlier and willing to help you. I didn't have to wait 20 minutes. David from the rug section was helpful and pleasant I had a wonderful experience.
          by
            • Recommended
            Customer Service
            Jeanne Diasparra is a gem at Home Depot. Calm, friendly & helpful.
            by
              • Recommended
              Keeping America Great and Beautiful!
              Home Depot, Syosset is my one-stop shopping for anything home-goods related. Has been for some time now. During my last trip there, a sales associate named Andrew went above and beyond to help me. I could not be more pleased with the entire shopping experience! Until we meet again, Home Depot... (which will be very soon).
              by
                • Recommended
                Best Home Depot on Long Island!
                Best Home Depot on Long Island. The staff is largely composed of ex or retired tradesmen. They can help and offer advice!
                by
                  • Recommended
                  Excellent experience at the Syosset Home Depot
                  Excellent experience at the Syosset Home Depot! Earlier in the week I had a terrible experience at the Jericho tool rental. And will never return to that store. But I would absolutely come back here every day into my business. I’ve been spending my money at Home Depot for years and will continue to come to the store. The employees are awesome
                  by
                    • Recommended
                    Returns not processed as quickly as initial purchase
                    Bought a bunch of items, charges appear as pending almost immediately on my card. Returned one of those items, refund does not appear on card 2 days later. What a joke, Home Depot is playing a game with your credit card. Does not make me want to shop there again.
                    by
                      Solar Shade Home Depot
                      Extremely helpful staff especially Joann
                      by
                        Excellent customer service. However, there have been times that they are short staffed. Sometimes almost everyone goes to lunch at the same time.
                        by
                          • Recommended
                          Associates are not properly trained
                          The cashier was completely clueless. Michele was in a hurry to leave as her shift had ended. She could not figure out how to work the register so she made it another cashier's problem. It was 6:10 PM (EST) and her shift ended at 6:00 PM EST so she told us to get back in line and the next cashier would help us. Which was pointless. The next cashier was not any better. Did not know what she was doing but she did seem like she was new. A manager came to help us but the first interaction was bad. All these could have been prevented with proper training. The cashiers had no clue how to process returns when they accessed two systems. They kept locking the order and we waited 30 minutes to get our returns processed ~ that is a ridiculously long time for a return
                          by
                            ABOVE AND BEYOND
                            TIME AND AGAIN THIS STORE HAS SHOWN BRILLIANCE IN CUSTOMER CARE AND LOGISTICAL SOLUTIONS, USUALLY AT THEIR EXPENSE..
                            by
                              • Recommended
                              CSR person
                              CSR woman was so rude and not kind.
                              by
                                • Recommended
                                Great customer service
                                I was so happy with my shopping experience today when i walked in i was created by an employee and she introduced her self her name was azra she helped me get everything i needed and checkout was a breeze the store over all was also clean and great will come here all the time for my home projects
                                by
                                  • Recommended
                                  beautiful store
                                  great selection in available product range
                                  by
                                    • Recommended
                                    Pro desk Marrie is very professional and great attitude, very knowledgeable. Definitely would go ...
                                    Pro desk Marrie is very professional and great attitude, very knowledgeable. Definitely would go back to her for anything help or advice i need.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    I could not find anyone to help me
                                    I could not find anyone to help me
                                    by
                                      I was very pleased to find an employee immediately to ask for help. In addition, Sabina asked me...
                                      I was very pleased to find an employee immediately to ask for help. In addition, Sabina asked me if I would like to come to her cashier station instead of waiting in line for the self checkout. She was most pleasant.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Please see comments about Jesus
                                      Please see comments about Jesus
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The assistant manager, Anthony, of this store is awful, has extremely poor customer service skill...
                                      The assistant manager, Anthony, of this store is awful, has extremely poor customer service skills. Should have never been promoted to manager, could care less about his customers. Tonya a customer/sales associate is fantastic! She should be managing the store. She resolved the mess than Anthony created. She went way beyond what I expected. She needs to be recognized for exhibiting excellent customer service and problem resolution skills.
                                      by
                                      • Verified Purchase
                                      The woman associate was absolutely rude and condescending. Horrible shopping experience
                                      The woman associate was absolutely rude and condescending. Horrible shopping experience
                                      by
                                      • Verified Purchase
                                      Great store to shop in. If your doing an outdoor lighting project, make sure to see Chris in tha...
                                      Great store to shop in. If your doing an outdoor lighting project, make sure to see Chris in that dept.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      You need to do a better job in the lumber department, maybe start by replacing the employee who i...
                                      You need to do a better job in the lumber department, maybe start by replacing the employee who is responsible for ordering lumber. Empty shelves.... really!
                                      by
                                      • Verified Purchase
                                      This is a great store with friendly helpful staff and is well stocked. It is neatly arranged and ...
                                      This is a great store with friendly helpful staff and is well stocked. It is neatly arranged and clean.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Poorly managed. Consistently out of bags
                                      Poorly managed. Consistently out of bags
                                      by
                                      • Verified Purchase
                                      The Store price is $ 100 more than what they show online.
                                      The Store price is $ 100 more than what they show online.
                                      by
                                      • Verified Purchase
                                      Great employees. They were nice, knowledgeable and very helpful. The store has lots of products...
                                      Great employees. They were nice, knowledgeable and very helpful. The store has lots of products that I like and can easily buy immediately. That's why I shop in-store.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Excellent staff and plenty of product
                                      Excellent staff and plenty of product
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Showing 1-30 of 376 reviews

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