#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(706)648-4812
Tool & Truck Rental(706)648-4811
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1025 Highway 19 North
Thomaston, GA 30286
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Customer Store Reviews

  • 4.8 out of 627 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (627)
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Showing 1-30 of 627 reviews
Enjoyable experience.
Recently shopping for Spring flowers, I was happy with the selection and very pleased with the well kept condition of all of the plants and flowers.
by
    • Recommended
    Light bulbs
    I needed light bulbs for fixtures from the early 90s. The lady in the paint department noticed me struggling with so many choices and came to my rescue! Just sorry that I didn’t get her name.
    by
      • Recommended
      Great customer service!
      Always a great experience and I go often. Employees always offer help and are interested in what you’re working on. It’s rare to find employees that actually like their job and the people!
      by
        • Recommended
        Just good ol country folks
        I love shopping at this store
        by
          • Recommended
          Good customer service
          We have been at the Home Depot in Thomaston and always have good customer service.
          by
            • Recommended
            Great customer service
            A Customer service employee Lyndsey did a outstanding job she was very friendly nice and helpful. I will definitely be shopping there again
            by
              • Recommended
              Outstanding Employee and Service
              Theo was awesome! He helped me and my husband with buying doors at the Home Depot in Thomaston. He was kind and followed up on every detail on the buying process! Thank you Theo!
              by
                • Recommended
                Staff go the extra mile!
                Sale Cashier Jennifer went the extra mile to help us find the perfect Christmas tree and make sure we left feeling satisfied with our purchase!
                by
                  • Recommended
                  Exceptional service
                  Teresia was very fast, efficient and willing to help.
                  by
                    • Recommended
                    Helpful to the MAX!
                    Staff helped at every turn. As I am an old lady, you better believe their help was appreciated and their kindness was refreshing!
                    by
                      • Recommended
                      What a huge messup with online ordering
                      I had an online order that was totally messed up by wearhouse employee. When I called to report what had happened to the Thomaston store, the manager was very helpful and even offer to help correct the problem. I did not accept his offer but I am glad he tried to help correct the problem. I am sure I will go back to Thomaston store one day but right now, I am just really ticked at Home Depot.
                      by
                        Disappointed this time
                        I went for a specific item. I had to sort through product to find acceptable lumber. No one offered assistance. The only way to buy what I needed was to go through self checkout. Training customers to give you money for the privilege of taking care of their own needs will fail as a business practice. It will also contribute to the laziness and apathy that is taking over the up and coming generations.
                        by
                          I have not encountered the frustrating issues that I have dealt with at other Home Depot stores. ...
                          I have not encountered the frustrating issues that I have dealt with at other Home Depot stores. I sincerely hope it stays this way. Everyone has been polite, helpful and seem to actually care about customer service.
                          by
                          • Verified Purchase
                          • Recommended
                          Everybody has always been nice and helpful at this particular store and I haven't had to wait in ...
                          Everybody has always been nice and helpful at this particular store and I haven't had to wait in line for an unreasonable amount of time.
                          by
                          • Verified Purchase
                          • Recommended
                          Love this location. People are friendly and very helpful. This is one of the best home depots I ...
                          Love this location. People are friendly and very helpful. This is one of the best home depots I have been too, and will continue to do business here
                          by
                          • Verified Purchase
                          • Recommended
                          The Home Depot #8527 Thomaston store has a 'friendly and helpful' persona. The staff are very he...
                          The Home Depot #8527 Thomaston store has a 'friendly and helpful' persona. The staff are very helpful compared to some stores. It is always a joy to shop at this store. The store always has an inviting atmosphere.
                          by
                          • Verified Purchase
                          • Recommended
                          Typically on our trips to this store we aren't greeted with anyone asking us if we need help. We ...
                          Typically on our trips to this store we aren't greeted with anyone asking us if we need help. We shop at this location frequently as it is closest to home. The last trip to the store my husband and I were greeted by THEO. He was extremely helpful, went out of his way to address our needs, offered to cut the paneling we were there for to the size we needed (we didn't even know this could be done) He engaged with us to find out what other things we may need for our home and just provided a lot of information and gave us his card if we had any questions about install. He wasn't being an over the top, obnoxious salesperson. He was down to earth and friendly and overall it was a great experience because of him. I wish all employees had his work ethic and attitude. I can't say enough good things about THEO. Y'all ask for him when you go for any carpentry related help.
                          by
                          • Verified Purchase
                          • Recommended
                          Hire more associates like Elaine. Most helpful lady.
                          Hire more associates like Elaine. Most helpful lady.
                          by
                          • Verified Purchase
                          • Recommended
                          The Thomaston, Ga Home Depot has very good employees always helpful, cordial, friendly and profes...
                          The Thomaston, Ga Home Depot has very good employees always helpful, cordial, friendly and professional!
                          by
                          • Verified Purchase
                          • Recommended
                          Always a great experience at this store. I really enjoy the friendly employees there. Good ole co...
                          Always a great experience at this store. I really enjoy the friendly employees there. Good ole country folk! YEEE HAW!!!!
                          by
                          • Verified Purchase
                          • Recommended
                          always tidy and my wheelchair bound husband can go anywhere in the store. He loves to shop here a...
                          always tidy and my wheelchair bound husband can go anywhere in the store. He loves to shop here and so do I. We found all that we were looking for on this trip, ( and a little more).
                          by
                          • Verified Purchase
                          • Recommended
                          Best Home Depot store in Georgia!
                          Best Home Depot store in Georgia!
                          by
                          • Verified Purchase
                          • Recommended
                          Go see The tall young lady Mimi she is a mess she keeps the crew laughing. If you’re having a bad...
                          Go see The tall young lady Mimi she is a mess she keeps the crew laughing. If you’re having a bad day she will make sure u aren’t once u walk out the store.
                          by
                          • Verified Purchase
                          • Recommended
                          The store was very clean, all employees were very helpful and we enjoy shopping here. We went to ...
                          The store was very clean, all employees were very helpful and we enjoy shopping here. We went to pick out a storm door and needed installation as well. Theo assisted us and went over and above to make sure we were happy with our choice and with the installation. Overall, a wonderful experience.
                          by
                          • Verified Purchase
                          • Recommended
                          I still remember the excitement years ago when we heard Home Depot was coming. It made such a dif...
                          I still remember the excitement years ago when we heard Home Depot was coming. It made such a difference in our lives to be able to buy locally for our rural home where we grow, repair, or build just about everything we use. We are now in our 70s and still shop about once a week. Never had a bad experience. I remember a winter day when I needed lettuce seeds for my early garden. An employee remembered the seeds had been packed away to make room for Christmas. She located a scaffold, climbed up, and rummaged through large boxes until she found lettuce seeds. I kept telling her that was not necessary, but I've never forgotten her in all these years. Just this morning I was anxious about some flea product rebate cards I had received from my vet. I worried about holding up the line, the embarrassment of them being rejected, etc. The cashier Elaine turned it into an adventure. The fact that the cards worked was secondary to how she made me feel. This kind of service is normal at our local Home Depot.
                          by
                          • Verified Purchase
                          • Recommended
                          Excellent Product Selection! Excellent Customer Service! Shopping at this store is always a pleas...
                          Excellent Product Selection! Excellent Customer Service! Shopping at this store is always a pleasure!
                          by
                          • Verified Purchase
                          • Recommended
                          Each time I have entered this location, I have encountered courteous associates that are welcomin...
                          Each time I have entered this location, I have encountered courteous associates that are welcoming as well as helpful. This location has gained my loyalty to shop here for my future needs.
                          by
                          • Verified Purchase
                          • Recommended
                          This store is top notch. All employees are friendly and always helpful.
                          This store is top notch. All employees are friendly and always helpful.
                          by
                          • Verified Purchase
                          • Recommended
                          Mr.Clay was excellent help!
                          Mr.Clay was excellent help!
                          by
                          • Verified Purchase
                          • Recommended
                          Ashly was a sweet person who really tried to help us. Ayanna was very helpful in taking my card p...
                          Ashly was a sweet person who really tried to help us. Ayanna was very helpful in taking my card payment and checking us out speedy.
                          by
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 627 reviews

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