#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)624-3506
Tool & Truck Rental(503)624-3505
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
14800 Sw Sequoia Pkwy
Tigard, OR 97224
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Customer Store Reviews

  • 4.6 out of 540 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (540)
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Showing 1-30 of 540 reviews
Great customer service
Would like to thank Bill for his assistance and knowledge
by
    • Recommended
    Great service
    Great customer service, professional, knowledgeable and kind.
    by
      • Recommended
      Come here if you want no one to help you
      I came in looking for a home appliance and asked someone where it was and they pointed then said "aisle 11" leaving it to me to search this already HUGE warehouse. When I finally found what I was looking for SEVERAL employees walked in front of me as I was looking through the products not one asking if help was needed OR said excuse me. I finally stopped one of them when I had a question and he rushed by me saying "someone else will be with you" did not apologize or seem to see me. Nothing. Just rushed by to help someone else. I then when to self checkout which was confusing since there is no one guiding people where the lines start or end. Only to find out they do not accept apple pay at any register which would have been helpful if it was posted somewhere visible near the entrance of the warehouse store. Over all experience was awful and would not recommend to anyone.
      by
        Marjorie Dehner (Store Manager)
        First off thank you so much Marjorie Dehner! Its people like you and your wonderful staff that make me keep coming back. She is by far the best store manager I have ever worked with. She and her staff are so positive, filled with joy and helpful. She went over above and beyond for me. Because of her I will be back. Thank you again for all of your help, I look forward to seeing more of you!
        by
          • Recommended
          Great customer service
          Look for Brad! He helped us greatly today!
          by
            • Recommended
            Great Customer Service from Pro Services
            Jessica was very friendly and helpful. She answered all my questions and went above and beyond.
            by
              • Recommended
              Appliance Sales Review.
              Had an excellent appliance specialist, Jim Milbeck who was willing to researched the difference between two fridges on my short list for purchase. Took the necessary time to write up our purchase order.
              by
                • Recommended
                1 found this review helpful
                Bad Customer Service - Waisted +20 Minutes And Got No Support
                I went to the store today after checking that there were 70 units in stock of a LIFETIME table that I need. Drove to the store went to Aisle 11, Bay 17, and found no product. I asked 4 times to 4 different employees who promised that someone will come to help me get the product. After 20 minutes of waiting, I decided to ask for the employee in charge of the store. After getting my request to a Customer Service employee and waiting for another 10 minutes, "he is coming", I was told ... again ... I decided to leave the store. Really bad customer service at Home Depot in Tigard, OR. Hope they know that with that customer service they are losing business, cause I'm not coming back.
                by
                  Excellent Customer Service
                  I purchased a Ryobi lawnmower from this store. One employee, Matt, went above and beyond in helping me find the model I wanted and ended up offering me a discount on a similar, higher-priced model so I didn't have to go to another store to get it. Customer service was awesome.
                  by
                    • Recommended
                    excellent customer service with wood cutting request
                    by
                      • Recommended
                      Disappointing product!
                      I spent $4000.00 on carpeting that shows every footprint and looks old and worn!
                      by
                        Friendly Customer Service Reps to Help With my Project!
                        by
                          • Recommended
                          excellent customer servicer
                          I was very impressed with customer service I received. Bruce from plumbing went above and beyond to help with my bathroom remodel. Thank you Bruce
                          by
                            • Recommended
                            Great Staff!!
                            Came in to the Tigard store for a service request. I worked with an employee in the Tool Rental section and he was simply amazing. Dante was knowledgeable, easy to understand and was very interested in making sure my experience was a good one!
                            by
                              • Recommended
                              Helpful customer service representative
                              Find Daniel. Ask for his help. He is professional, trustworthy, helpful, courteous, kind, cheerful, and knowledgeable.
                              by
                                • Recommended
                                Two great employees
                                Brad & Ed carry the water for this store.
                                by
                                  • Recommended
                                  Excellent Customer Service
                                  I had made a big error on my order and Chloe and Mike went above and beyond to help resolve my error and saved my a lot of money and time. This is the best Home Depot and I would recommend them to anyone. Thank you
                                  by
                                    • Recommended
                                    Consistent Quality Service
                                    I have been pleasantly amazed that, despite so many rising costs for transportation, This store has maintained a steady price on concrete and bark dust. I buy them often and they've held their price steady for several years in a row. Go Home Depot!
                                    by
                                      • Recommended
                                      Well stocked, clean, friendly and helpful staff.
                                      I purchased bookcases and found the best pricing and detailed information at Tigard Home Depot. Staff are always friendly, professional and glad to help. Nice clean store.
                                      by
                                        • Recommended
                                        Keep items in stock
                                        materials have been in stock - no problems
                                        by
                                          • Recommended
                                          The best of the best - hands down!!!
                                          The best of the best - hands down!!!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The Tigard Home Depot has nice people. I always have a nice experience there and I always get th...
                                          The Tigard Home Depot has nice people. I always have a nice experience there and I always get the help that I need in a timely manner. I recently rented some equipment and had a lot of questions. The clerk answered all of my questions patiently and I was very pleased at the help and the low price of renting.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The store was organized and clean. Carts were out of the way and the aisles were wide enough for...
                                          The store was organized and clean. Carts were out of the way and the aisles were wide enough for customer to easily navigated their carts. The location of items made sense.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Very friendly employees and quick service. An employee named Darius was very helpful in particula...
                                          Very friendly employees and quick service. An employee named Darius was very helpful in particular by asking if I needed assistance while loading an AC unit into my cart. Will definitely return!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Hands down best Home Depot I’ve ever stepped foot in. Everyone know later what they’re doing or w...
                                          Hands down best Home Depot I’ve ever stepped foot in. Everyone know later what they’re doing or will identify another employee that does. They go above and beyond. LOVE IT! They’re helpful, friendly, and human… it’s clear they like working there.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Great employees that are willing to help solve issues. Easily found what I needed.
                                          Great employees that are willing to help solve issues. Easily found what I needed.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Kiley at this store was so respectful and helpful to an old person like me. A lot of kids these d...
                                          Kiley at this store was so respectful and helpful to an old person like me. A lot of kids these days do not have respect for our generation.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          I find this store convenient to run to when I have a home improvement or an art studio need. Easy...
                                          I find this store convenient to run to when I have a home improvement or an art studio need. Easy to get in and out of and almost always has what I need.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The customer service here is great! Every time I go in there I am assisted by knowledgable, helpf...
                                          The customer service here is great! Every time I go in there I am assisted by knowledgable, helpful staff.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          everything was great!
                                          everything was great!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Showing 1-30 of 540 reviews

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