#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(901)818-4460
Tool & Truck Rental(901)818-4470
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
800 Truse Parkway
Memphis, TN 38117
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Customer Store Reviews

  • 4.7 out of 389 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (389)
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Showing 1-30 of 389 reviews
Beat location for customer service In Memphis.
I purchase an umbrella I purchased many plants. All of my soil bought all of my cleaning supplies and I was always given additional military discount which makes me happy. I purchased my ring for my doorbell and the additional chime for the ring so everything works perfect Thank you.
by
    Best experience ever
    I was purchasing a tall toilet all employees that helped were very customer friendly and made my experienced the best ever I really appreciated it 👍
    by
      • Recommended
      Excellent service
      During my shopping trip I received excellent assistance from STEPHEN and MICHAEL with heavy bags of pea gravel. Without their assistance I would not have bought so much.
      by
        • Recommended
        Best staff and customer service in Memphis.
        Even if it’s not in their department and they’re not busy, they take the time to walk around the store with you and show you exactly where these items are and make sure you’re satisfied before they leave you that’s going beyond customer service and I really do appreciate that as a senior and Military you just don’t always get this 100% top-of-the-line customer service in many places
        by
          • Recommended
          703 ROCK
          I love shopping at Home Depot on Truse … keep up the great work
          by
            • Recommended
            Eddie made my experience amazing.
            This store is always clean and neat. The shining point for me was the service we received by a floor associate named Eddie who was a veteran of the Army. He was helpful and knowledgeable.
            by
              • Recommended
              Great help
              I got help from Beth in garden, nice customer service
              by
                • Recommended
                Very helpful staff
                Staff members Dana and Cameo went out of their way to help us find what we needed.
                by
                  • Recommended
                  outstanding service
                  Please gratify associate / cashier JERMEAL his demeanor was outstanding.!!
                  by
                    Excellent Customer Service!
                    We were shopping in the electrical department and CeCe was more than helpful in helping us quickly locate everything we were looking for. At check out, Shemiyah was very friendly and helpful.
                    by
                      • Recommended
                      Their People
                      Friendly, knowledgeable, helpful, and patient, people without being pushy. This includes three different people in different departments on my first three visits to this Home Depot.
                      by
                        • Recommended
                        Great customer service
                        Trin and Keke was very awesom
                        by
                          • Recommended
                          Safe and Kind place
                          I was so glad the built this Home Depot very close to me.
                          by
                            • Recommended
                            great job
                            great job Latoya... customer service team is awesome
                            by
                              Rude Employee
                              I entered the Garden Center to do some shopping. I got a Coke from the cooler and proceeded inside the Garden Center. "Erica" immediately stopped me and told me I needed to purchase the drink. I explained that I would go shopping and purchase when I checked out. She declined. She was aggressive with her position that I needed to purchase the drink immediately. She rang me up and then threw my receipt in the trash. So, I needed to pay for the drink due to theft (shrink) issues, but then she threw the receipt of the drink purchase in the trash. I explained to Erica I needed the receipt. She then fished the receipt from the trashcan and handed it to me. Her antics were appalling.
                              by
                                customer relations
                                Employees were friendly, and helped me find what I needed. They seem to enjoy helping customers.
                                by
                                  • Recommended
                                  Excellent customer service
                                  Employees showing excellent customer service
                                  by
                                    • Recommended
                                    Truse Home Depot
                                    Kiara, Andrea, and Maria were awesome. They need a raise great service.
                                    by
                                      Great Customer Service
                                      Warren and Trinity both were very helpful and got me a good price along with helping me figure out a promotion
                                      by
                                        • Recommended
                                        Customer Service
                                        I had a great experience. Found what I wanted and had a great customer service.
                                        by
                                          • Recommended
                                          Great customer service performance
                                          Excellent customer service today from the floral, home appliances, and customer service desk. The patience was well noted!!
                                          by
                                            • Recommended
                                            Great customer service
                                            I accidentally bought the wrong size filters. Customer service helped me return the items quickly. After finding what I did need, Mrs. Phyllis and Dmac were very kind and friendly in helping get what I needed. They are awesome. 10/10 recommend this store and customer service!!
                                            by
                                              • Recommended
                                              Great location with helpful employees
                                              A recent shopping experience was great. A employee named Beth went out of her way to help me find an item I couldn’t
                                              by
                                                • Recommended
                                                Garden Center Customer Service
                                                Thank you Phyllis for your courteous help and friendliness. Its kinda rare these days but your cheerfulness was refreshing.
                                                by
                                                  • Recommended
                                                  Terrible customer service
                                                  After placing my paint order, paying for it and showing my receipt so she could start my order, the employee walks away to help a couple with paint questions. Really???!!!! So I am left waiting there for my order until she finishes helping them.
                                                  by
                                                    Customer service
                                                    The wait time there at the store is ridiculous....especially when purchasing a big appliance. I had to wait like 30 minutes before someone actually showed up and there were other customers waiting as well. When a rep did come...they were polite and nice and apologized for the wait.
                                                    by
                                                      Customer service
                                                      Great service representative
                                                      by
                                                        Great service
                                                        The employees are always so helpful
                                                        by
                                                          • Recommended
                                                          Phyllis is Great!
                                                          Wonderful service and so helpful.
                                                          by
                                                            • Recommended
                                                            Great store!
                                                            The store was clean and well stocked. The associate, Beth was very helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 389 reviews

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