#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(205)661-2464
Tool & Truck Rental(205)661-2470
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1600 Gadsden Hwy
Trussville, AL 35173
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Customer Store Reviews

  • 4.8 out of 652 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (652)
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Showing 1-30 of 652 reviews
Great flowers
Tje flowers i bought wete very fresh and BEAUTIFUL, i havevth egg m on my ftont amd back poach!!!
by
    • Recommended
    Very clean, very helpful staff, lots of lumber carts available, and reasonably lower prices tha...
    Very clean, very helpful staff, lots of lumber carts available, and reasonably lower prices than competitors..
    by
    • Verified Purchase
    • Recommended
    Super customer service by Mark Dale, Department Supervisor. If you need help he will take great...
    Super customer service by Mark Dale, Department Supervisor. If you need help he will take great care of you.
    by
    • Verified Purchase
    • Recommended
    The customer service people were so friendly. They greeted me as I entered the store, When I look...
    The customer service people were so friendly. They greeted me as I entered the store, When I looked lost, they ask if they could help. I really like this store.
    by
    • Verified Purchase
    • Recommended
    Great customer service
    Great customer service
    by
    • Verified Purchase
    • Recommended
    The Trussville store has friendly and knowledgeable employees that are availabe and make Home Dep...
    The Trussville store has friendly and knowledgeable employees that are availabe and make Home Depot standout against your competition.
    by
    • Verified Purchase
    • Recommended
    I had a great experience here on two days in a row when multiple employees stopped and asked if I...
    I had a great experience here on two days in a row when multiple employees stopped and asked if I needed help to find something and then actually took me to the aisle instead of just telling me the number or pointing me in a direction.
    by
    • Verified Purchase
    • Recommended
    Very nice and helpful staff. Organized store and with clean bathrooms.
    Very nice and helpful staff. Organized store and with clean bathrooms.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Laddie is the ultimate professional at this location. He made the shopping experience great. Wh...
    Laddie is the ultimate professional at this location. He made the shopping experience great. What a knowledgable guy!
    by
    • Verified Purchase
    • Recommended
    Encountered a very helpful employee, Mr. Allee in flooring.
    Encountered a very helpful employee, Mr. Allee in flooring.
    by
    • Verified Purchase
    • Recommended
    The products I needed were available and the staffing was plentiful, available and extremely help...
    The products I needed were available and the staffing was plentiful, available and extremely helpful.
    by
    • Verified Purchase
    • Recommended
    Roy is the best he was very helpful and patient
    Roy is the best he was very helpful and patient
    by
    • Verified Purchase
    • Recommended
    The employees at the Home Depot are very knowledgeable, friendly and go out of their way to help ...
    The employees at the Home Depot are very knowledgeable, friendly and go out of their way to help you. They also offer a ten percent discount to Veterans which is commendable of this business. They have a great selection and great inventory of various merchandise and tools.
    by
      • Recommended
      The store was very convenient and location for me and the employer was very friendly and assistan...
      The store was very convenient and location for me and the employer was very friendly and assistance in serving me and helping me to find and get what I came for.
      by
      • Verified Purchase
      • Recommended
      FRIENDLY STAFF AND THIS WAS ONE OF THE FEW HOME DEPOT STORE THAT HAD THE ITEM I WAS LOOKING FOR.
      FRIENDLY STAFF AND THIS WAS ONE OF THE FEW HOME DEPOT STORE THAT HAD THE ITEM I WAS LOOKING FOR.
      by
      • Verified Purchase
      • Recommended
      The employees were very nice and helpful, we were able to find everything we needed and be in and...
      The employees were very nice and helpful, we were able to find everything we needed and be in and out very quickly! Would definitely recommend people to use this store!
      by
      • Verified Purchase
      • Recommended
      I had an extremely poor delivery order experience with this location. I needed some large items t...
      I had an extremely poor delivery order experience with this location. I needed some large items that I could not fit in my vehicle delivered along with some other items that I needed. I received a delivery of everything but the large items. The truck driver said they would be on another truck. I called the next day to see when I would receive the rest of my order. They showed my order as completed. They had to review the pictures of the delivery to see I was missing part of my order. I was told they would schedule another delivery and confirm with me. I heard nothing for over a week. I called back, and nothing had been done to reschedule my order. They agreed to refund the missing part of the order but would not adjust the delivery fee. I would not this poorly run store handle another delivery.
      by
      • Verified Purchase
      1 found this review helpful
      Dodd helped me back in the tile department and had only been with them for 6mo. but, was very hel...
      Dodd helped me back in the tile department and had only been with them for 6mo. but, was very helpful and knew what he was talking about. Shannon in countertop dept. as well. Vivian rang me up and went out of her way to get someone to help me load my tile. Thank you Home Depot for hiring them and their great service!
      by
      • Verified Purchase
      • Recommended
      Items were in stock and checkout was easy.
      Items were in stock and checkout was easy.
      by
      • Verified Purchase
      • Recommended
      Another pleasing experience shopping at this location, always helpful and friendly
      Another pleasing experience shopping at this location, always helpful and friendly
      by
      • Verified Purchase
      • Recommended
      I always have a good shopping experience at this location, associates are friendly, helpful and p...
      I always have a good shopping experience at this location, associates are friendly, helpful and professional, keep up the good work
      by
      • Verified Purchase
      • Recommended
      Your store were cleaned and organized, it made my shopping experience very positive.
      Your store were cleaned and organized, it made my shopping experience very positive.
      by
      • Verified Purchase
      • Recommended
      Keep up the remarkable job!!!!!!
      Keep up the remarkable job!!!!!!
      by
      • Verified Purchase
      • Recommended
      Very good experience while shopping tonight. Employees were very attentive to the customer needs...
      Very good experience while shopping tonight. Employees were very attentive to the customer needs. Good job with increasing customer satisfaction and making sure that the customers are treated with the best service possible.
      by
      • Verified Purchase
      • Recommended
      The store was clean and well stocked. The customer service is great!
      The store was clean and well stocked. The customer service is great!
      by
      • Verified Purchase
      • Recommended
      Always friendly associates at this store. A young man named Kennedy was very friendly today. I ap...
      Always friendly associates at this store. A young man named Kennedy was very friendly today. I appreciate the Military discount offered by Home Depot also!
      by
      • Verified Purchase
      • Recommended
      cashier Vivian - very friendly and a pleasure to do business with
      cashier Vivian - very friendly and a pleasure to do business with
      by
      • Verified Purchase
      • Recommended
      Brenda at costumer service was friendly and helpful. We enjoyed our visit to Home Depot in Trussv...
      Brenda at costumer service was friendly and helpful. We enjoyed our visit to Home Depot in Trussville and we will definitely be going back. We able to find the items we were looking for.
      by
      • Verified Purchase
      • Recommended
      Home Depot is one of my favorite stores to shop at. They are always helpful and friendly and usu...
      Home Depot is one of my favorite stores to shop at. They are always helpful and friendly and usually have everything I need for my home improvement projects.
      by
      • Verified Purchase
      • Recommended
      every time I visit this store I have received wonderful help - in summer garden center - ins...
      every time I visit this store I have received wonderful help - in summer garden center - inside help where ever needed
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 652 reviews

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