#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)491-6404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
650 Easton Rd
Warrington, PA 18976
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Customer Store Reviews

  • 4.7 out of 424 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (424)
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Showing 1-30 of 424 reviews
Extremely rude customer service
Rude customer service rep. I asked nicely to check on the price correctness of the Milwaukee Packout shelving system. Clearly the tag from the supplier marked wrong, thus the promotion didn’t ring up automatically. The promotion was buying 1 large wall plate ($40) get 2 accessories free. The tag was stapled wrong from the supplier themselves (it is the same as the small wall plate $20). I asked to see if they can look up the correct price ($40 instead of $20!!!! Really I asked to pay more here, not the other way around). She called someone and ask quickly and gave a mocking laugh response. The customer rep was rudely claiming I was picking the wrong things, didn’t even believe the photo I took of the promotion sign (at the same store!!), until I walked her there. She didn’t even bother asking if anyone else could help. She just consistently refusing she can’t fix the price or anything, and just wanted to rush me out of her queue. I ended up not buying the Milwaukee pack out system at all, and probably not returning to this store. I have spent a lot at this Home Depot for the house renovation this year.
by
    Purchasing experience with professional and courteous employees
    I recently purchased a zero-turn lawn mower, and I cannot express enough gratitude for the service I received from Vince, Rebecca, and David. They walked me through the entire purchase and delivery process. I truly appreciate the entire experience I received at Home Depot. Great customer service.
    by
      • Recommended
      Great kitchen design help!
      Rich Kroman is top notch in design and understanding of what will work in lay out.
      by
        • Recommended
        AHMET THE HOT DOG GUY SAVES THE DAY
        Store was crowded but had everything we came for even though we had to walk the entire store. Our 16 year old Autistic son had enough and was becoming agitated and on the verge of a full blown meltdown. We stopped to get a couple hot dogs and Ahmet the hot dog guy saw this and immediately gave our boy a hot dog. This kind gesture helped calm him down. Great employee!
        by
          • Recommended
          Great sales today
          Love the sales today!
          by
            • Recommended
            Very friendly employee
            Ahmet Erdemir was a very sweet and wholesome person who made the trip very enjoyable
            by
              • Recommended
              Can't say enough how amazing this store is
              I have been coming to the Warrington HD for about a year now and I could not be more thankful for how helpful and kind everyone here has been, from the store manager on down. Every time I walk in now, I feel like family. They have given me great advice and saved me a lot of money on home renovations that I could not have otherwise afforded, and the number of people in this store who have gone above and beyond for me is astounding. I would recommend this store (and do) to absolutely anyone needing anything, from a box of screws to a new kitchen.
              by
                • Recommended
                Everything is going well!
                All good… ready for my vegetable garden!!!!
                by
                  • Recommended
                  Terrible customer service personnel
                  Sorry to bother them with my problem.
                  by
                    Nancy - She Saved the Day!!!
                    We had a problem with trying to adjust our pricing due to a sale that was going on and we expected a time-consuming effort. Nancy was able to fix things up for us quickly and with a smile, making the entire experience terrific! Thank you Nancy!
                    by
                      • Recommended
                      Good service!
                      Richard, in Power Tools section, aka "the old guy" was very helpful in my shopping experience. I called the store and spoke with him on the phone to check the availability of a Ryobi Cordless Drill. He searched the system and held the item for me. I went to the store and picked up the item from him.
                      by
                        • Recommended
                        What kind of title
                        Very nice store we and we’re happy with it.
                        by
                          • Recommended
                          GET DRY WALL GLUE
                          ASAP-HOW CAN THERE BE NO DRY WALL GLUE?
                          by
                            Excellent Customer Service!
                            I definitely recommend this Warrington Home Depot. The associates here are dedicated with providing excellent customer service.
                            by
                              • Recommended
                              Two great employees!
                              I had a return of two very heavy items that were shipped to me. When I got to HD, a young man by the name of Kevin asked if I needed help and when I told him that I needed help getting two heavy items out of my car he didn't hesitate for a second. Kevin's whole attitude was 'Ok, Let's do this' with a smile! Made my return so easy.
                              by
                                • Recommended
                                Great store and employees
                                Never had a problem with this Home Depot.
                                by
                                  • Recommended
                                  Great employees, very helpful
                                  The employees went above and beyond to help us out getting products we needed.
                                  by
                                    • Recommended
                                    Found everything we needed
                                    We found everything we needed, with some very good advice from the very helpful staff members.
                                    by
                                      • Recommended
                                      Great customer service
                                      Rebecca, Rich Tim and Greg were awesome. All went above and beyond to help my wife and I picking out products for our bathroom. Kudos!!!!! Great team work.
                                      by
                                        • Recommended
                                        Halloween gone wild
                                        So I'm a Halloween junkie and stopped here to just see what they might have, Debbie in seasonal, was right there to help check prices and see if there were other counts at other stores. After seeing how much I had, she suggested I open a credit account and get a reward back that I could use for this purchase. She walked me to the credit area and it was quick and easy! I also need to give a shout out to Eileen the cashier, who patiently helped to ring it all out.
                                        by
                                          • Recommended
                                          Very knowledgeable employees
                                          Have purchased appliances and also carpet
                                          by
                                            Angela is great
                                            Angela is always awesome and goes above and beyond in helping
                                            by
                                              • Recommended
                                              Great store
                                              Always love going to this store
                                              by
                                              • DIY
                                              • Recommended
                                              Discounts
                                              Audrey showed me how to save even more money with coupons.Very helpful in these times.
                                              by
                                                Returns are simple
                                                I bought doors about 6 months ago and had to return them for another style. I expected a store credit after this amount of time but I received a credit back to my Home Depot card. Pleasantly surprised by this!
                                                by
                                                  • Recommended
                                                  MECHANIC'S TOOL BOX
                                                  WALKED ME THROUGH THE ENTIRE PROCESS ANS SAVED ME MONEY
                                                  by
                                                    • Recommended
                                                    Excellent employees and manager !!!
                                                    Very quick and easy return
                                                    by
                                                      • Recommended
                                                      Terrible customer service
                                                      I couldn't extract from the so called plumbing specialist the beginning of an intelligent answer to my questions. All he did was repeat again and again "one hole, two holes, three holes, four holes"
                                                      by
                                                        Great Customer Service
                                                        I have a little lamp the was not working properly. I took it to Home Depot in Warrington and Dan in Customer Service fixed it. He was knowledgeable and very helpful. I always shop at this location. It’s the best!
                                                        by
                                                          • Recommended
                                                          Poor service
                                                          Employee unable to cut a board to messurements after going over it 5 times with him. I had to return to the store to get it right.
                                                          by
                                                            Showing 1-30 of 424 reviews

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