#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(216)688-4004
Tool & Truck Rental(216)688-4000
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11901 Berea Rd
Cleveland, OH 44111
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 471 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (471)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 471 reviews
Great for plumbing supplies!
PVC in all necessary sizes for home use. Good assortment of fittings and adhesives. Have a good supply of "John Guest" fittings (helpful in running smaller diameter poly tube, RO systems etc)
by
    • Recommended
    Friendly staff
    I shop there everyday and the staff are always friendly and helpful.
    by
      • Recommended
      We got most needed items
      I usually can find what I need, 7 days a week
      by
        • Recommended
        Horrible
        I don't like being made to feel like I am going to steal from the store
        by
          Weed Trimmer
          by
            Customer service at its finest
            Exceptionally friendly and professionalism with a smile, The Home Depot employee: Marita 5 stars, &thumbs up!!
            by
              • Recommended
              consistent
              this store is steady on where things are, other stores are always rearranging stock to other places.
              by
                • Recommended
                Great Store knowledgable people well stocked
                by
                  • Recommended
                  Very helpful
                  As a single woman who occasionally shops for my home needs, this store was extremely helpful. I have purchased carpeting here as well. Should I decide on a larger remodel project, I would not hesitate to shop here.
                  by
                    • Recommended
                    Great Service
                    As a small business owner, I rely much on the online ordering process and the customer service I receive while in the store. This store has consistently made each experience easy for me and my team.
                    by
                      Excellent service
                      Custome service is best in the country.
                      by
                        • Recommended
                        great job
                        bought it a week ago.
                        by
                          • Recommended
                          Good products
                          Good return policy .
                          by
                            • Recommended
                            Awesome
                            I bought a 3 pack brita filter replacement and was given exceptional customer service by a gentleman who I don't know his name and by the cashier Doreen as well. Doreen was very nice.
                            by
                              • Recommended
                              Great employees
                              I lost my receipt and Shannon was very helpful letting me know she could find it with the credit card I used!
                              by
                                • Recommended
                                Go See Jim!
                                Jim Drolet in Millworks is great to work with.
                                by
                                  • Recommended
                                  Best Home Depot
                                  Was so nervous about shopping for a washer. They answered all my questions and helped me buy exactly what I was looking for
                                  by
                                    • Recommended
                                    The best Home Depot to visit is off W. 117th
                                    Very friendly staff and clean store!!
                                    by
                                      • Recommended
                                      A well stocked store
                                      I found many gift ideas placed in the isle throughout the store
                                      by
                                        • Recommended
                                        APPLIANCES
                                        WE RECENTLY PURCHASE A SAMSUNG GAS STOVE AND SAMSUNG FRENCH DOOR REFRIGERATOR AND THE CREW THAT DELIVERED WERE EXTREMELY KNOWLEDGEABLE AND PROFESSIONAL . AND THE APPLIANCE ARE GREAT !
                                        by
                                          • Recommended
                                          Great customer service
                                          When I walked into the store today, I needed some shelving materials and asked someone. He directed me to the person who could help me. She was really nice and helped me find all the items I needed. I got everything, checked out and ran into the man again outside as he was getting the carts. He followed up to make sure I got everything I needed. Our encounter was only 1 minute at the most and he remembered and followed up. It warmed my heart!
                                          by
                                            • Recommended
                                            Store was clean and employees friendly and very helpful. Very pleased with this Home Depot.
                                            Store was clean and employees friendly and very helpful. Very pleased with this Home Depot.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Better material all you found
                                            Better material all you found
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Best home Depot store (Berea Rd Cleveland) around! I started out with the new guy that was just h...
                                            Best home Depot store (Berea Rd Cleveland) around! I started out with the new guy that was just hired, Antonio, great employee. He couldn't answer my question so he immediately got me someone that could help me. I ended up dealing with Jim. Again another great employee! He took the time and talked to me for a while about what I was looking for and what I needed, and it was like talking to a friend. Jim helped me out getting what I needed and at the right price. Everyone in that I had contact with in that store, including my cashier Val, we're just wonderful. I got a good price for what I was looking for, the people treated me so good there, as they always do!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The folks at the garden center and customer service were incredibly helpful and understanding. Th...
                                            The folks at the garden center and customer service were incredibly helpful and understanding. They exceeded my expectations with their prompt knowledge and care for me needs.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The employees at this specific location are AMAZING and overall will go above and beyond to help ...
                                            The employees at this specific location are AMAZING and overall will go above and beyond to help customers! You can ask any employee for help and they will stop what they’re doing to help you. Most times, they stop what they’re doing and ask if you need assistance before you have the chance to ask them first.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            the employee who helped me figure out a rafter hanger was the solution to my quest..A BIG SHOUT O...
                                            the employee who helped me figure out a rafter hanger was the solution to my quest..A BIG SHOUT OUT TO..THANKS SO MUCH..
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Very good storee and good employees are helping
                                            Very good storee and good employees are helping
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Great staff So very helpful Great delivery people they delivered a new washer and dryer to me to...
                                            Great staff So very helpful Great delivery people they delivered a new washer and dryer to me today OUTSTANDING.I give those 2 gentlemen a pat on the back GREAT job. I never got an e-mail from home depot after delivery today. They did a great great job. Thank them again for me please. it was a 9;30 delivery
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            1 found this review helpful
                                            Clean store with helpful staff
                                            Clean store with helpful staff
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Showing 1-30 of 471 reviews

                                            Nearby Stores

                                            Find Another Store

                                            10800 Brookpark Rd

                                            Cleveland, OH 44130

                                            3.58 mi

                                            Tool & Truck Rental

                                            (216)898-0412

                                            Pro Service Desk

                                            (216)898-0401

                                            Mon-Sat: 6:00am - 9:00pm

                                            Sun: 8:00am - 8:00pm

                                            3355 Steelyard Drive

                                            Cleveland, OH 44109

                                            4.35 mi

                                            Pro Service Desk

                                            (216)485-0462

                                            Mon-Sat: 6:00am - 9:00pm

                                            Sun: 8:00am - 8:00pm

                                            21669 Center Ridge Rd

                                            Rocky River, OH 44116

                                            4.74 mi

                                            Pro Service Desk

                                            (440)895-4404

                                            Mon-Sat: 6:00am - 9:00pm

                                            Sun: 8:00am - 8:00pm