#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(302)761-8902
Tool & Truck Rental(302)761-8908
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3600 Miller Road
Wilmington, DE 19802
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Customer Store Reviews

  • 4.6 out of 311 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (311)
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Showing 1-30 of 311 reviews
Great customer service
I was shopping for tomato plants and the lady was very helpful and courteous. Paige was great, she scanned my items for me even though I was at self check out. Great customer service and very pleasant.
by
    • Recommended
    Great Associates
    Ms. Jackie and Nicole in appliance both ladies were great they took them time to thoroughly search a product and assured I left the store with it these two ladies are a true asset to Home Depot and should really be recognized on how they treat a customer
    by
      • Recommended
      awesome cashier
      Cashier Gwen, saw how dusty and dirty my new recycling bin was and without saying a word she took out her spray bottle and paper towels and completely cleaned the entire large bin to look brand new for me. Now that's service and how a customer should be treated..She friendly and cheerful the whole time she was cleaning it too!
      by
        • Recommended
        Convenient location and the staff is helpful and friendly
        Customer service is consistently good at this location. I find the store is well stocked and usually find what I need. The order on line and pick up at store is a great feature, too.
        by
          • Recommended
          Horrible store
          Staff don’t care and it shows in the oval experience. Dirty and disorganized store. Blocked isles and damaged products. Most employees were on phones or engorging customers. Paint guy was cool, only exception. Karen at self checkout hates you and will treat you like your stupid and a piece of garbage. If you see Karen, go anywhere else to check out or ask for assistance.
          by
            Key Maker
            The key-making gentleman was very helpful to mark my key bags to ensure that I kept them in order. Also, he looked for and found 2 boxes of blanks to help fulfill my order. And finally, he shared with me how I could record the keys so that I could have them made electronically and save time and money the next time I need to have the keys recut. He was Great! I am sorry I did not get his name.
            by
              • Recommended
              What Customer Service
              Employees said how bored they were, but would not provide assistance when asked. I asked 5 people to help me and they said no and/or would get someone. After waiting and no one arrived, I went to to the cashier. She rung me up, but didn't help with loading water from the dispensery. She instructed me to insert my card and walked away - oh this was not self-checkout. I had to find where the receipt came out. The cashier stood in the middle of the aisle on her mobile. I asked about feedback and she told me without any concern. There are other stores and I don't have to spend my money here and WILL NEVER again!
              by
                Delivery of products
                Coordination of delivery needs to improve.
                by
                  • Recommended
                  Great Store
                  I buy from this store almost every day. great employees
                  by
                    • Recommended
                    Outstanding Customer Service
                    Store manager (Ed) provided me with outstanding customer service. From the time I arrived till the time I left he (Ed) was very helpful and informative about my purchase! I went in the store to purchase a Chest Freezer and the specific color I was looking for was no longer available. So Ed (Store Manager) went out of his way to accommodate me. Also Chris (Cashier) was very friendly and helpful!
                    by
                      • Recommended
                      Awful store
                      Store employees are nowhere to be found to assist you. And the employee I finally got to assist me was talking on his phone the entire time I was with him and couldn't find the product I was interested in.
                      by
                        Excellent service
                        I go to Depot locations all over as required by work This particular location seems much more customer friendly and service oriented
                        by
                          • Recommended
                          Home remodel
                          I bought my home and started remodeling I had a excellent experience with the tool rental center and all employees are very helpful and knowledgeable they went out of their way to find the tiles I needed. The 1st time the store had the tiles I needed when I went back for more of the same I had to buy from another location and was helped by a floor employee.
                          by
                            • Recommended
                            GREAT
                            GREAT JOB AND KEEP UPBA GOOD JOB
                            by
                              • Recommended
                              Thanks!
                              Bonnie is a stellar empire and was extremely friendly and helpful to us!
                              by
                                • Recommended
                                Very Satisfied
                                I brought a piece for my tub fits perfectly don’t need to buy the whole kit
                                by
                                  • Recommended
                                  Friendly and Clean and Helpful
                                  I always like shopping at the Wilmington, DE Home Depot because I know I can always find someone to help me. And, I NEVER leave empty handed.
                                  by
                                    • Recommended
                                    HomeDepot Associate
                                    If you ever shop at the home depot on miller road you should look for Chrissy to help you find whatever you need. she is friendly, professional and know her products.
                                    by
                                      • Recommended
                                      your store is very well kept, service very good, after sale SUCKS!!!
                                      your store is very well kept, service very good, after sale SUCKS!!!
                                      by
                                      • Verified Purchase
                                      Cory is was helpful and makes keys that work the first time! Ask for him when you shop!
                                      Cory is was helpful and makes keys that work the first time! Ask for him when you shop!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The two girls at self checkout was so helpful
                                      The two girls at self checkout was so helpful
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Most of the time I need Home, Hardware or Gardening Items, this is the store location I go to! I ...
                                      Most of the time I need Home, Hardware or Gardening Items, this is the store location I go to! I can say that every time I shop there, I receive the utmost customer service experience!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The employees at this HD are always so friendly, courteous and helpful. It is always my first cho...
                                      The employees at this HD are always so friendly, courteous and helpful. It is always my first choice store for my shopping needs.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Great customer service. The store was clean and well stocked. Staff was very friendly
                                      Great customer service. The store was clean and well stocked. Staff was very friendly
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Great customer service on multiple visits over the past few years. Ample stock of the items I needed
                                      Great customer service on multiple visits over the past few years. Ample stock of the items I needed
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Always a good experience when I shop this Home Depot. Employees always pleasant and helpful. Good...
                                      Always a good experience when I shop this Home Depot. Employees always pleasant and helpful. Good prices and always a great selection!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The manger Bill is lazy and lied saying the saw was broken-so he didn't have to cut wood at 8:30....
                                      The manger Bill is lazy and lied saying the saw was broken-so he didn't have to cut wood at 8:30. I only need 3 cuts =less then 5 minutes of work! I did find a friendly employee to make those cuts for me!!! The Security Guard actually asked me if I was going to pay for the items in my cart -as if it was free Thursday at Home Depot-SO EMBARRASSING!!!She then followed us around the store but trying to be sneaking about it????Totally unprofessional and and irritating! Girl at self check out gave me the eyes rolling when I had to call her over cuts i scanned spray paint...sorry like she actually had to move and do something!!!
                                      by
                                      • Verified Purchase
                                      Absolutely nice,clean,full of products.Find the thing I needed, ask an employee if is the right o...
                                      Absolutely nice,clean,full of products.Find the thing I needed, ask an employee if is the right one and she confirmed. Very happy
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Costumer service at the store is one of the best. They carry a wide range of products as well.
                                      Costumer service at the store is one of the best. They carry a wide range of products as well.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      I encountered three different people during my shopping experience and ALL of them were happy, sm...
                                      I encountered three different people during my shopping experience and ALL of them were happy, smiling and helpful. It painted a picture of a beautiful camaraderie within the company!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Showing 1-30 of 311 reviews

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