#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)871-7604
Tool & Truck Rental(210)871-7602
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4909 Windsor Hill
San Antonio, TX 78239
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Customer Store Reviews

  • 4.5 out of 588 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (588)
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Showing 1-30 of 588 reviews
Amazing service
Above and beyond to make sure I had everything I needed
by
    • Recommended
    My favorite Home Depot store
    Love this HD store. I never wait long, they almost always have what I need, and they’re always helpful with solutions.
    by
      • Recommended
      Great store & helpful staff
      I just bought my flooring tonight and they will start putting it down tomorrow. I’m so excited!!! No pics yet. My kitchen cabinets are on order.
      by
        • Recommended
        Sales person was helpful
        Great purchasing experience from the lady in home and garden. She was thorough in all my concerns for purchasing a gas grill.
        by
          • Recommended
          Review
          Great employees, just to few of them
          by
            • Recommended
            Customer service
            Great customer service
            by
              • Recommended
              Great customer service
              The store employees here were the best I have experienced in my Home Depot shopping over many years. Bought a product recommended by an employee and am very happy with it.
              by
                • Recommended
                Stellar customer service
                well, I did buy a shed at Home Depot and I used the design help inside the store and it still was cheaper than having one built by anybody else. I was quoted hundreds of dollars more by other contractors, and this one is built, painted to match my home, delivered and installed for an amazing price.
                by
                  • Recommended
                  Customer service
                  Store employees were friendly and helpful.
                  by
                    • Recommended
                    Excellent employee at Windcrest location!
                    Recent interaction with fantastic employee at Home Depot Windcrest location restored my faith in construction supply store - entire order was complicated and Fedora made the entire experience trouble free and enjoyable for us! Can’t wait to order through her again!
                    by
                      • Recommended
                      Awesome Customer Service
                      I recently purchased a washer and dryer and there was a issue which was quickly rectified by both Store manager and Samsung. Of late I purchased a refrigerator and there were no problems and Carl W at Appliance Specialist did an excellent job.
                      by
                        • Recommended
                        Exceptional customer service
                        We had to buy kitchen cabinets. Immediately Alex. M offered to assist us. He was very kind, professional & patient with us. He helped us thru the entire process. He always kept a smile & was very courteous with us. We were so impressed that we praised him to his immediate supervisor. Great job Alex. M. We will be back to see you.
                        by
                          • Recommended
                          Fence installation
                          had fence and gate installed looks great
                          by
                            • Recommended
                            Awesome customer service
                            Anthony in the blinds department was a real lifesaver. He had our problem fixed in about three minutes. He is exactly why people come back time and time again. Great job!
                            by
                              • Recommended
                              Service!
                              Friendly service and I can ACTUALLY find associates for assistance if needed. Good selection of products and most well in stock, too. Thoroughly enjoyed my visit to this location.
                              by
                                • Recommended
                                Walzem over The Forum!
                                This location is MUCH friendlier than the Forum location in our opinion. The people are willing to help and answer questions and you can find someone around the store easily. The Forum is the opposite COMPLETELY. Carl W. is our "go-to" person in appliances. We've purchased a stove, microwave, dishwasher and refrigerator from Carl. We looked at Washer and Dryers at the Forum location and NO ONE approached us to help us. We reviewed prices then decided to go to the Walzem location and seek out Carl W. for assistance and like always, he was there and helped us. We purchased both a washer and dryer today. Thanks Carl W.!
                                by
                                  • Recommended
                                  Great Customer Service!
                                  The customer service goes out of their way to help you!
                                  by
                                    So knowledgeable!
                                    I got the best service and advice! I even got great advice on my drill that had nothing to do with the screws I bought, but helped prevent calluses. :) thumbs up!
                                    by
                                      • Recommended
                                      Got what i needed
                                      I was able to buy the items I needed for the project that I had for the day.
                                      by
                                        • Recommended
                                        Very helpful employees
                                        I have almost gotten used to retail stores having no employees to help find products and answer questions. I was so pleased when three men in the garden section helped me find a portable generator that was located on a top shelf in an area other than most of the generators. They made an extra effort to lift it down, load it in a cart walk me through check out and load it into my car. Thanks to Flavio, Devin and Tyler for their excellent service.
                                        by
                                          • Recommended
                                          Employees have no customer service skills and do not want to help the customers
                                          Hard / Impossible to find help
                                          by
                                            Great location
                                            Great customer service
                                            by
                                              • Recommended
                                              Love it
                                              Anything I’ve every needed I’ve always been able to find, any questions that I may have, there has always been someone to help me and advise me. Not just at this location, all Home Depo I’ve ever gone too, including different City’s as well. I just haven’t smelled the wood smell in a while
                                              by
                                                • Recommended
                                                Enjoy shopping at Home Depot!
                                                Home Depot always has competitive selection and prices!!
                                                by
                                                  • Recommended
                                                  Home Depot 2022
                                                  The associates will work with customers to ensure that that find what they need with a friendly attitude. Associates are very personable & remembers my name whenever I visit. I have enjoyed remodeling my home b/c of my experience at the Windsor Home Depot store. I wanted to say thank you & I really appreciate you all. It really shows that you love your job even new associates are very professional. Nikki is the best ever although she is very busy & thank you Tanisha H, Valerie, & Anthony F. My home looks great and I will try and upload photos when finished.
                                                  by
                                                    • Recommended
                                                    Bad Customer Service
                                                    I had a bad experience with Ariel & James one of the worst experiences with customer service.
                                                    by
                                                      Awesome Employees
                                                      Shawn or Sean from the flooring department has the best customer service skills! He helped me find everything on my list and never batted an eye - from tacks to gloves to shower set…he was just awesome.
                                                      by
                                                        • Recommended
                                                        Waited over an hour to get a forklift to load my truck up
                                                        Bought a full pallet of 8x8x16 cinder blocks and requested loading multiple times with a different associate each time saying they will call a driver. Empty forklift just sitting in the garden center as I write this review. If I knew I could get away with it I’d just hop on and load myself. Other locations are way more attentive to loading needs.
                                                        by
                                                          This HD is the best
                                                          I’ve been to Home Depot all over town and my far this one has the best customer service! Shelves are way more organized too!
                                                          by
                                                            • Recommended
                                                            Rewards are great. I great you informing me on any purchases done in a few minutes of when that item was purchase. Thank you for keeping me informed.
                                                            I feel very comfortable buying any item at the Home Depot Store. I feel very good about the return policy.
                                                            by
                                                              Showing 1-30 of 588 reviews

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