#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(818)227-2460
Tool & Truck Rental(818)227-2470
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6345 Variel Ave
Woodland Hills, CA 91367
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Customer Store Reviews

  • 4.7 out of 439 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (439)
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Showing 1-30 of 439 reviews
Great Service in Woodland Hills branch
If you need flooring or carpet ask for Rosa, she was great!
by
    • Recommended
    Customer service
    Jazmin and Daniel were super sweet and helped me look for what I needed . Thank you probdesk
    by
      • Recommended
      Great Customer Service!
      I came in to buy some plants for my patio and Rachel from gardening greeted and helped me with an amazing energy and personality. Definitely enjoyed my visit and looking forward to working with her on my futures visits.
      by
        • Recommended
        Great Customer Service!!!
        I encountered a complex and messy problem involving a washer/dryer order. The personnel at the Woodland Hills Home Depot were exceptional in handling the matter and keeping me advised throughout the process, which took several days to resolve. I never hesitate to speak up when I am treated well as a customer, and I very much appreciate the great professionalism and care from the Home Depot team, especially Stephany in Appliances (and her manager, Bernardo). THANK YOU!!!!!
        by
          • Recommended
          Pro
          Jazmin from pro was super nice and helpful
          by
            • Recommended
            Pro desk
            Jazmin from pro desk was super helpful she helped me get into my account so that I can use my rewards that we’re going to expire . Thank you jazmin ! There was rude customers complaint and during the pro associates out about the line but the ladies kept they’re calm and still treated him kindly ! I wanted to curse that man out $!&&!. But all in all the ladies were super kind ! Thank you pro!
            by
              • Recommended
              Positive review
              Please see my positive review in conjunction with the Contest Entry.
              by
                • Recommended
                Best HomeDepot
                Needed help and cashier, Brenda, went beyond call of duty to help me
                by
                  • Recommended
                  Worst customer service
                  Worst customer service ever at this store. Would not step into this store again. Even if a customer of mine needs something from there, I’ll go to another HD!!
                  by
                    SHOPPING EXPERIENCE
                    THANK YOU FOR BEING THERE, YOUR PRODUCTS AND SERVICES AND RESEALABLE PRICES.
                    by
                      • Recommended
                      EVERYTHING FINE HAPPY
                      EVERYTHING FINE HAPPY
                      by
                        • Recommended
                        What a Makeover
                        Everything is new at the old Home Depot. The shelves are full. Everything was neatly organized. Thank you for a very pleasant shopping experience.
                        by
                          • Recommended
                          Customer Service 5 star staff
                          Martha deserves a raise. Phenomenal marginal funds of knowledge to dispense.
                          by
                            • Recommended
                            Day Laborers Out of Control at this store!
                            AGAIN, the major issue at this store that needs to be addressed: Day laborers are literally loitering and hanging off the tree branches everywhere in this store's parking lot area. This has been a long time problem for this store and it is not ever really handled. It seems to be worse than at any other Home Depot in the area. I understand that day laborers fill an important need, but management needs to control this situation by having them in a designated area and controlling the numbers. It is out of control at present. This situation makes the experience of shopping at this location very uncomfortable especially when driving into the parking lot and when walking from the car to the store. PLEASE FORWARD TO SENIOR MANAGEMENT for actioning. TY
                            by
                              All Good
                              Great place to shop!
                              by
                                • Recommended
                                Strongly recommend this location
                                People working at Woodland Hills location love their job, super nice and friendly!!!
                                by
                                  • Recommended
                                  Pro desk
                                  Everyone in the Woodland Hills Home Depot has always been so nice and welcoming to me and they always help me with everything
                                  by
                                    • Recommended
                                    Customer Service
                                    I am so glad to run into an outstanding Cashier Rosemarie, She was so delightful and cheerful which made my day.
                                    by
                                      • Recommended
                                      Helpful employees.
                                      I drive out of my way to go to this location. (there are 2 Home Depot’s and 2 Lowe’s closer to me)
                                      by
                                        • Recommended
                                        Great help over at lumber
                                        Aidee, Armani you guys were the best I will continue to come to this branch because of you guy
                                        by
                                          AWESOMENESS !!!!!!!
                                          JANETH, LUCY & AMY WERE AMAZINGLY PROFESSIONAL FRIENDLY COURTEOUS KNOWLEDGEABLE!!!!!!!— KEEP UP THE EXCELLENT WORK LADIES!!!!!!!
                                          by
                                            • Recommended
                                            Friendly knowledgeable cashier
                                            Derrick was genuinely helpful and friendly when I was checking out. He also went the extra mile to connect me with a coworker of his who would help me with my question regarding hazardous waste disposal.
                                            by
                                              • Recommended
                                              Great cashier
                                              Excellent and professional workers here - example is the wonderful cashier Mina who was friendly, courteous and knowledgeable. Thank you Mina.
                                              by
                                                • Recommended
                                                Amazing Customer Experience!
                                                Rosa, Aaron, and Carlos went out of their way to please all my needs. They all made my shopping experience pleasant and less stressful.
                                                by
                                                  • Recommended
                                                  There is always a knowledgeable person available, who is nice.
                                                  There is always a knowledgeable person available, who is nice.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  THIS STORE HAS VERY HELPFUL EMPLOYEES WITH COMPETENT ADVICE. GREAT EXPERIENCE. THE PLACE TO GO FO...
                                                  THIS STORE HAS VERY HELPFUL EMPLOYEES WITH COMPETENT ADVICE. GREAT EXPERIENCE. THE PLACE TO GO FOR REPAIRS/TOOLS/SUPPLIES/ETC. I RATE 10!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Nice store! A variety of plants to choose from.
                                                  Nice store! A variety of plants to choose from.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Very friendly staff! Girl named fatima and guy named Jonathan were incredibly helpful and friend...
                                                  Very friendly staff! Girl named fatima and guy named Jonathan were incredibly helpful and friendly.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  I was happy about the two young ladies who helped me at the cashier stand. Very friendly and poli...
                                                  I was happy about the two young ladies who helped me at the cashier stand. Very friendly and polite. However, during the last two months I spent over two grands and I was frustrated because I needed help with different products and it seemed there were no knowledgeable person who could help me with my desired product. Most of the times I was told: “ Sorry I am not from this section” and the employee just walked away. I felt like I was being ignored. At one occasion I set my stop watch and it took 31 minutes before a nice professional elderly gentleman name “ Dave” came to my rescue and with his funny comments took a bit of my frustrations and anger away. This is a nice store but it is a pity that most employees lack products knowledge and I have seen customers like myself, frustrated and angry.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  The store is nicely organized. Nice people work there.
                                                  The store is nicely organized. Nice people work there.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 439 reviews

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