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Filter Reviews By:Rating, Profile, Gender, Age (409)
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Showing 1-30 of 409 reviews
May 7, 2022
Great store
Excellent store. Excellent service
by
Recommended
Mar 25, 2022
Poor customer experience
Veronica is the worst customer service representative I've ever encountered. She straight lied to my face.
by
Mar 11, 2022
Wait time and customer service was improved
Give me some time to see how well the product works before I comment.
by
Recommended
Mar 4, 2022
ANOTHER GREAT SHOPPING EXPERIENCE:
I SHOP AT THE HOME DEPOT ON TWO OCCASIONS TODAY AND BOTH EXPERIENCES WERE GREAT. EXCELLENT CUSTOMER SERVICE.
by
Recommended
Feb 4, 2022
Great service
Charmaine was very helpful and I appreciated all the time she took to help me make my keys.
Thanks so much.
by
Jan 20, 2022
Very willing to help
Today I visited and there were people all over asking to help me. From the greeter to paint counter to checker, everyone was extremely friendly and helpful.
by
Recommended
Dec 9, 2021
Home Depot Employee's
I think the Home Depot employees are very nice and product intelligence a pleasure doing business with y'all
by
Recommended
Dec 8, 2021
Great Home Depot
I shopped recently at the Home Depot in Zachary. I found employees very courteous and helpful. It is the store to go to for your project needs.
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Recommended
Dec 3, 2021
Great service
I have search all over for this Christmas tree and found it at your store
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Recommended
Oct 24, 2021
Best Customer Care
I had one of my best purchasing experiences at Home Depot in Zachary, Louisiana. Kandace Perry went above and beyond as she helped me find what seemed to be the last desk fan in the store. She offered so much more than service. She cared and it really showed.
by
Recommended
Jul 4, 2021
Convenient with great shopping hours. Good selection of products. Store neat. Staff helpful
Convenient with great shopping hours. Good selection of products. Store neat. Staff helpful
by
Verified Purchase
Recommended
Jun 23, 2021
Zachary Home Depot is the best Home Depot in Baton Rouge Louisiana
Zachary Home Depot is the best Home Depot in Baton Rouge Louisiana
by
Verified Purchase
Recommended
Jun 1, 2021
There was a time when I would have but the customer service continues to go downhill. The only d...
There was a time when I would have but the customer service continues to go downhill. The only differenced between shopping at Home Depot and other similar stores is the quality of customer service. I'd rather drive a few miles more for good customer service than to shop at a place where customer service is poor.
by
Verified Purchase
May 29, 2021
Items were stocked, associates were very helpful and the store is very clean.
Items were stocked, associates were very helpful and the store is very clean.
by
Verified Purchase
Recommended
May 26, 2021
The Zachary store has always been the “go to” store not because it’s near me but the people remem...
The Zachary store has always been the “go to” store not because it’s near me but the people remembers me and speaks to me when I come. They know when I’m coming and ready to serve me.
by
Verified Purchase
Recommended
Apr 23, 2021
best customer service
best customer service
by
Verified Purchase
Recommended
Apr 10, 2021
Most employees are very helpful. I have had a few experiences of not being helpful/knowledgeable,...
Most employees are very helpful. I have had a few experiences of not being helpful/knowledgeable, but that is just like any other retailers, good employees are hard to find....
by
Verified Purchase
Recommended
Mar 28, 2021
The customer service at this location is horrible. Most of the young associates are black and ch...
The customer service at this location is horrible. Most of the young associates are black and choose to not help or acknowledge anyone that is white. Shop elsewhere is my best advice.
by
Verified Purchase
Mar 21, 2021
My only complaint is that help in the isles is to hard to get. When you finally get help it's per...
My only complaint is that help in the isles is to hard to get. When you finally get help it's perfect.
by
Verified Purchase
Recommended
Mar 8, 2021
HELP FROM THE MOMENT YOU WALK IN THE DOOR! The greeter noticed I was bringing in a vent mesh for ...
HELP FROM THE MOMENT YOU WALK IN THE DOOR! The greeter noticed I was bringing in a vent mesh for my stove’s exhaust. She knew parts like that are no longer sold because kitchen vents are now sold in complete assemblies with hoods, etc. Able to help she handed me a special Home Depot business card for parts called, “Parts.Fast.” It has same day shipping and an url with a phone number. I was disappointed I could not buy my item in the store but grateful she gave me knowledge: a context of what problem I faced and a solution to get me what I needed for my project.
by
Verified Purchase
Recommended
Feb 5, 2021
This store has helpful associates and I can always find what I need. Selection and prices are on ...
This store has helpful associates and I can always find what I need. Selection and prices are on point. It's worth the trip out to Zachary to visit Home Depot.
by
Verified Purchase
Recommended
Jan 24, 2021
The rental staff is great. But the people over maintenance and repair or the ones deciding if re...
The rental staff is great. But the people over maintenance and repair or the ones deciding if repairs should be done are not. The equipment is going down fast, compared to 2017 when I began using HD. Fuel tanks leaking, hydraulic tank caps busted preventing proper flow and pressure, radiators consistently clogged and joints not lubricated. I spent 30 minutes digging out the tracks, removing tree limbs from the last unit before I could use it. Then had to completely lubricate, using two tubes of grease. Enforce cleaning, maintain units, at least repair.
by
Verified Purchase
Recommended
Jan 22, 2021
I waited 45 to check out!
I waited 45 to check out!
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Verified Purchase
Jan 20, 2021
Store was clean but the products were not easy to find even with Wendy's help
Store was clean but the products were not easy to find even with Wendy's help
by
Verified Purchase
Recommended
Oct 30, 2020
The store manager, Mr D Gates, has been an every present manager. He has demonstrated excellent l...
The store manager, Mr D Gates, has been an every present manager. He has demonstrated excellent leadership by being involved and active with customers. During the COVID pandemic, the staff are doing a great job at being team players and wearing masks.
Very helpful and happy staff.
by
Verified Purchase
Recommended
Oct 2, 2020
The store has most products that are needed and the people are nice. Don’t shop there if you requ...
The store has most products that are needed and the people are nice.
Don’t shop there if you require electric handicap carts to shop in store - few or none available.
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Verified Purchase
Recommended
Sep 11, 2020
I like this store because it's always clean, stocked and the employees are friendly and helpful
I like this store because it's always clean, stocked and the employees are friendly and helpful
by
Verified Purchase
Recommended
Sep 8, 2020
Will shopping I found the Home Depot employee very friendly and helpful in selecting my items.
Will shopping I found the Home Depot employee very friendly and helpful in selecting my items.
by
Verified Purchase
Recommended
Sep 2, 2020
Nice clean and friendly store with lots of choices.
Nice clean and friendly store with lots of choices.
by
Verified Purchase
Aug 29, 2020
Over the past couple of years this store reduced it's inventory overall on the items it carries, ...
Over the past couple of years this store reduced it's inventory overall on the items it carries, as well as stopped carry many products that as a customer I had depended on being able to purchase at Home Depot. IMO They have moved from helping people be able to repair items in their homes by no longer stocking repair parts for many products. It seems they want to force customers to buy brand new products that could be repaired for a small amount of money so they spend money for new complete products. What they have failed to realize is that many repair parts for just about anything can be purchased online for very reasonable prices. So in my book they loose all the way around.