Liberty #3019

Very good quality and easy to install

Shopping for our new flooring was made simple and easy!

Very friendly and attenuative, young staff. This is a clean store and easy to get to.

We were looking for carpet and had no idea what we needed or how much….Tresa Orr helped us with exactly what we needed and went above and beyond with our estimate and times for installation!

Theresa, in Millwork, was very helpful. She greeted me with a smile and walked me to the item I needed. She was authentic and engaged.

I spent $3,898.08 for this this order to fix our basement. We bought all the materials to build our house from Home Depot but this time, it was ABSOLUTELY a NIGHTMARE. Carlos from the Pro Account was unprofessional, he just walked around lost. Steve Bittel Pro Department Supervisor, was friendly but when the order was messed up he didn't try to fix it, he just give us one lie after another. I needed my basement to be done but they messed up the order and delivery, we have to wait for them to come pick up the wrong materials, and every time we called the store Steve will say it will be delivered the next day or so, and nothing happened, and finally they admit they messed up the order and need to be redo. We waited for almost 2 weeks for them to pick up the wrong materials, and in between that time, I keep calling to get my order corrected, and then spoke with a guy name Robert he said he is one of the managers and promised he will get it fixed and nothing was fixed, he said he will call me the next day, never heard from him, but a guy name Mitch called and said it will be delivered the next day, and that did not happen either. I contacted their corporate office and finally a really nice and professional manager call named Jordyn and she help with the order. I still haven't yet received anything but at least they pick up the wrong materials. My husband is in treatment and I told them to call me I didn't want them to add stress to my husband but they will not at all listen and keep calling him until Jordyn stepped in. Every time I talked to them they don't even try to compensate or anything they just tell me it will be fixed and delivered the next day and I will be contacted, but nothing. Only to find out that Steve & Carlos absolutely have no idea what was going on with the order, it was horrible. When their delivery people delivered one of my doors, they put it on my flowers on my flower bed. I feel discriminated and lied upon constantly, it was not at all an experience I ever want to go thru again. VERY SAD!!

The store manager, Andrew, was very helpful, knowledgeable and even saved us money!!! On top of that he gifted our 2 young kids a work apron with some little tools. Our experience was excellent and we are very happy to come back. Great customer service isn’t very common anymore so we appreciated it! You can tell Andrew enjoys his work!

Helpful emplyees named Jason

When buying some wood was assisted by another customer in finding the correct size and 'useful hints' on How to apply the material in a way i did mot think of, When selecting some grass and fertilizer ' Joe, Josh or John ' assisted e in finding the type I wanted ' not TOO expensive' ( not the easiest thing to find help in these storrs, However last a couple of Visits👍 Then when 'checking out' Vera ( cashier) allowed me to take a piece of wood to car so i knew it would fit inside

We purchased a new kitchen light fixture. The price was right, the fixture is perfect and Jason provided great customer service. We have purchased many items from this store and keep returning because they are the best!