Reviews for 47th And Western #1986

Always loved this store on 47th and western. All employees are very nice and helpful. Store is always tighty and clean. Employees always help me load up my stuff whenever I need the help. Store manager is very attentive to customers and employees. If I could give six starts I would. Best Home Depot in Chicago!

I find it very annoying that when I have a question about a product or trade, the employee responsible of that specific aisle, does not know the answer or have a clue of what I am talking about, or as a last result they end up asking google. I believe that the HOME DEPOT corporation in general is at fault for not hiring the correct personal. I have previously worked at Home Depot in the past as a second job but at least I know construction, which ended up helping as many people as I could because I felt their frustration, still today I help customers when I see they need help or clueless on what to buy for their projects. My question to you is why does a customer have to assist another customer rather than the employees? Thank you for your patience but needed to take this off my chest for a while.

I asked the customer service employee about whether they had in stock a particular item and we both learned that it was listed as an abundance on the shelf at that store but I went to the other H.D. and saw that was actually where the product was at.

Always outstanding prices

I purchased an air conditioner today and I was pleasantly pleased with the service. The sales person was friendly smiling and offered me a chance to save money on my purchase

Thank you Jantiece you made our experience extremely better and home welcoming

Marlene is so sweet , she’s the reason I come back I love her customer service will definitely recommend here

I went into the store after 9pm and at first they didn’t want to let me in but then after I explained that I wanted to go in just to get another propane tank since i was having a get together. The guy and woman infront of front end let me go in to get a replacement for my propane tank! Thanks you guys!!! Saved me another trip!

I bought a new refrigerator and thankfully I was able to experience great customer service from a informative employee Tatiana, she was patient and walked me comparing different products that will benefit me.

The Dawalt 20-volt xr 1/2 impact wrench was awesome with detent anvil kit battery and charger included 10% discount plus 10% military discount for 20% in savings 700 ft lbs. Torque and 1200 ft lbs.max breakaway tool wt.6.0 lbs plenty of power with three speeds OMG.The fastest ive changed all four tires in 20 minutes I will be using this tool on allot of my projects as well a Must buy.

I find items exactly as I need them. They have a great selection of items and by far more items in stock than other stores.

I purchased lumber and the gentlemen who assisted gave really good advice on how to complete my project. This was a bonus for me.

Great time in the store today. Everyone was helpful and friendly as usual. The store was clean and very comfortable. I found what I was looking for immediately. Assistance was within an arms length at all times.

I was treated unfairly my the garden cashier after he told me the register was closed due to him have to find an item for another customer. I was told before that a cashier does not leave they post unattended. Double standard

Everyone was so gently and nice the service was great.

Usually able to find what I need easily. Employees friendly/ helpful

Found what we needed on our own, employees were not very helpful. Checking out was bad because no one wanted to honor a sale that was posted In plain daylight. It toke 4 employees to confirm something that was already obvious, left without products because I was standing there waiting for 40 minutes (with still no answer).

The Home Depot store is clean the aisles and shelves are in order the prducts are affordable and easy to find.The staff is friendly Thank You All Essential Workers !

Very unsatisfied with my shopping experience. The store parking lot is a caos no lines to guide drivers where to park, spaces are to tight. When paying long lines to pay, very few cashiers to assist customers.

Highly recommend this store, excellent service from all employees and assistant managers!

I was extremely happy when this opened near my home. I especially like knowing exactly where to find my items in the store because of the great details included online. I'm usually asked if I need help locating and item. I'm able to walk through the store without running into anything.

I needed assistance with a small project and everyone that I reached out to was able to answer my questions and point me in the right direction which was encouraging and I was able to get everything that was needed. Mission accomplished......

Overall i have always great experience in this store other than restroom cleanings .

This is ok. Would the store 5 stars but it lacks items, materials and the Home Depot app is not correlating with the qualities. I have search for items in my app and it says they have it and I come to the store finding out items there are non and have to go to another store. Customer service is not the best. Need to hire professionals. There is only one person that is very helpful “Carmen” from pro customer. Employees should take examples from her.

My first and the last one from this store. Never buy again, from Home Depot. I ordered online than when I checked inside the store they said we don’t have on stock. Than they give me 2 options choose something else or refund and will take few days, so was a wasting time and money and lost the job with my customer

REALLY BAD CUSTOMER SERVICE, EXPECT TO SPEND A WHOLE DAY JUST IN SHOPPING, FOR A SMALL PROJECT. EMPLOYEES NEVER AVAILABLE WHEN NEEDED. WHEN YOU MAKE A COMPLAIN, EXPECT OVER AN HOUR TO TALK TO A MANAGER OVER THE PHONE(REALLY TO MAKE THEM AWARE OF THEIR PROBLEMS). HOW IS THAT POSSIBLE???? SPECIAL ORDERS CASHIERS HAVE THEIR OWN CONVERSATIONS WHILE CUSTOMERS WAIT FOR THEM TO TAKE CARE OF THEM.(NOBODY CARES YOUR POINT OF VIEWS ABOUT POLITICS)

This store pulls many customers in: especially me! I get fine service!

The expedition with Homedepot staff is on point, couldn't be more impressed with their attitude and team work to assist me in receiving the answers I needed and product. Thank you all at the Homedepot on 47th & Western.

store was clean, employees were very helpful,safety precautions were met..

Great help and customer service which began with the greeting by security to responsive help in the aisles with product selection fast cashiers and bonus help to my car with large heavy items !!! Very friendly and knowledgeable staff wonderful shopping experience!!!