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Filter Reviews By:Rating, Profile, Gender, Age (531)
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Showing 1-30 of 531 reviews
Oct 7, 2022
awesome experrience
such a pleassure to shop frindly
by
Recommended
Sep 23, 2022
Always good selection and quantities in stock
The store is clean and organized well all personal are very helpful and friendly
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Recommended
Aug 8, 2022
Awesome customer service!
Every time I go into this store I am always greeted and assistance is always offered from finding what I need to loading my car. I appreciate great customer service!
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Recommended
Jul 25, 2022
Extra mile on customer service
Jacob went the extra mile helping us in the parking lot with a car problem and although it was already time for him to go home ! He saved our day !
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Recommended
Jul 15, 2022
Great store for home improvement needs.
Always a great selection of products. I love the hours open at 6 am.
by
Recommended
Jun 20, 2022
Restrooms
Restrooms were absolutely disgusting I hope the company does something about them like today cuz like I said in the survey they should be ashamed to have restrooms like that "available" to anyone definite health hazard I didn't even use the restroom there it was so bad customer service wise I would recommend to a friend but if you have to use the restroom definitely go somewhere else
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Recommended
Jun 11, 2022
Store in Alamogordo
Always enjoy my visits to this store. The staff is exceptional. The store and parking lot are always clean.
MAJOR Drawback is all of the displays and merchandise in most aisles. It is almost impossible to push any cart down most of the aisles.
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Recommended
May 26, 2022
Consistently helpful
Shopping at Home Depot has been a wonderful and supportive adventure.
I am no longer watching someone else upgrade a house (as I did when I was married to a man who restores homes for a career), I am doing the work myself. Staff have been encouraging, supportive, and very helpful.
Yesterday, I went to return an item and I needed help getting it into the store, and then I needed help getting the product I purchased in exchange into the car. Staff immediately responded to my request.
I very much appreciate the folks at Home Depot for knowing their store and being kind and patient with a woman who has dreams and is learning how to make them come true.
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Recommended
Apr 27, 2022
Friendly & helpful employees
Anytime I shop at the Alamogordo Home Depot the employees are always very friendly and helpful
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Recommended
Apr 18, 2022
Wonderful Customer Service
I needed assistance in purchasing a front door for the storage building I am turning into a home. I was taken care of patiently, knowedgeably, and with a sense of humor. I live in "Middle of Nowhere, NM" and have to drive 80 miles to this location. It is worth the drive every time. Can't take a photo, as the door is in a box, and has yet to be installed. It's beautiful!!!!
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Recommended
Apr 15, 2022
store employees
prices are good, employees are very helpful and knowledgeable
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Recommended
Mar 5, 2022
great visit
bought a couple of tubs for a remodeling that I am doing. Mike was outstanding is his support and the staff in the cabinet area was also very helpful.
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Recommended
Mar 4, 2022
Very professional and courteous
I bought my house 6 years ago and the Alamogordo Home Depot store has never let me down to where I've had to shop somewhere else. Thank you Alamogordo Home Depot
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Recommended
Feb 16, 2022
Great selection and friendly staff
Various miscellaneous items.
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Recommended
Feb 11, 2022
nice experience
Friendly employees and a well-stocked store.
by
Jan 6, 2022
Good customer service
What a surprise to find available employees that asked me if I needed help
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Recommended
Nov 21, 2021
What's a tack rag?
The other day I was in the store looking for paint supplies to finish a project. I saw the employee at the paint counter. He was mixing paint, so I asked him where I could find the tack rags. He said all the rags we have are over there, he motioned on the back wall. I asked him if he know what I was talking about and he said no. I explained what they were and he looked confused. He again pointed to the back wall. He said he didn't know where I might find them.
He can mix paint, but has no clue what a tack rag is?? For reals?!
by
Nov 18, 2021
Excellent Customer Service
Home Depot in Alamogordo NM provides excellent customer service
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Recommended
Nov 7, 2021
Awesome Customer Serive!
From time to time I have to ask an employee for help and if they don't have the answer, They ALWAYS help me find one. Addressing the question below "Would you recommend to a friend?" I always do.
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Recommended
Nov 6, 2021
friendly cashiers
great store to shop beautiful sweet cashiers .
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Recommended
Nov 4, 2021
Alamogordo Home Depot is my Go To Store
Well today it was just rat/mouse traps. But I visit this store several times per week. I have never had any issues with my purchases, which commonly include construction materials and tools. I really like the return policy when I have over-bought or needed an alternative product.
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Recommended
Oct 7, 2021
Great employees!
We purchased a water heater and the one we wanted was on an upper shelf. Bobby, Brandon & Ryan were very helpful getting a lift and getting it on a cart for us. Karla was very friendly and helped us get a military discount!
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Recommended
Jul 15, 2021
Always friendly place to shop. Customer service has improved over the last few years.
Always friendly place to shop. Customer service has improved over the last few years.
by
Verified Purchase
Recommended
Jul 9, 2021
Customer service was nonexistent to the point of out right hostility from about a third of the do...
Customer service was nonexistent to the point of out right hostility from about a third of the dozen people I encountered that day. Not Acceptable
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Verified Purchase
Jul 1, 2021
The installer Home Depot uses is worthless. The installer cancelled four times to install our bac...
The installer Home Depot uses is worthless. The installer cancelled four times to install our back door. They wouldn’t call to tell us they weren’t coming or to reschedule, or even answer when we called them. We even called the field manager, and she never called us back. Home Depot is the one that had to call on their behalf. Use a different installer, or we will let everyone we know to not use Home Depot for purchasing an outside door. We had to cancel the installation and are taking our business elsewhere.
by
Verified Purchase
Recommended
Jun 24, 2021
very excellent service!!!!!
very excellent service!!!!!
by
Verified Purchase
Recommended
Jun 17, 2021
Abbey in the flooring department was very professional and informative.
Abbey in the flooring department was very professional and informative.
by
Verified Purchase
Recommended
Jun 8, 2021
Everyone from management on down the line is top notch. They go out of their way to help you fi...
Everyone from management on down the line is top notch.
They go out of their way to help you find what you're looking for and they know their product lines which is refreshing.
I give the store management credit for hiring people that genuinely care about helping.
The app I have on my phone allows me to find items without having to take someone away from their duties.
I couldn't be happier I made the change to Home Depot.
If they would just get rid of the orange!
by
Verified Purchase
Recommended
May 25, 2021
Great employees at this store.
Great employees at this store.
by
Verified Purchase
Recommended
May 20, 2021
Everyone in this store were knowledgeable, professional and friendly. If someone didn't know the ...
Everyone in this store were knowledgeable, professional and friendly. If someone didn't know the answer, they found someone who would knew. I love my alamogordo store!