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Filter Reviews By:Rating, Profile, Gender, Age (239)
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Showing 1-30 of 239 reviews
Jul 11, 2019
The staff was very friendly and understanding. The store itself was well organized and I had no i...
The staff was very friendly and understanding. The store itself was well organized and I had no issues getting help from an employee to place an online order and get a good shipping date set. Overall a great store and even better service.
by
Verified Purchase
Recommended
Jun 29, 2019
The Appliance Center at Home Depot has great, helpful, associates, today, Sat. 6/29/2019,Ms Foste...
The Appliance Center at Home Depot has great, helpful, associates, today, Sat. 6/29/2019,Ms Foster Associate went above & beyond in helping us determine the Refrigerator that would fit our needs, and compared size, prizes, which was great. Although, the large items have to be ordered, they do not keep Appliances in stock at this location. Great shopping experience at the Alexander City, AL Home Depot Store, having Associates who are so helpul, friendly and willing to go the extra mile is so appreciated. Check out associate, nice, friendly, helpful, the manager I spoke with was helpful as I was asking questions concerning folding chairs for our non-profit organization, after checkout. He is checking on price for us on folding chairs, since we are non-profit. I would like to suggest this local HD, stock, or add on to their location, due to the flow of shoppers coming through on 280, and have more larger items available such as you see in Sylacuaga, Opelika, Anniston, due the flow of shoppers and being close to Lake Martin, lots of home builders, many out of town & locals shop at this store, many from other counties.
by
Verified Purchase
Recommended
Jun 25, 2019
Staff and management are friendly and knowledgeable. Smaller store makes finding items easier, in...
Staff and management are friendly and knowledgeable. Smaller store makes finding items easier, in contrast sometimes it limits stock. Overall great store with great staff.
by
Verified Purchase
Recommended
Jun 18, 2019
I have been using this store for years and the customer service has never wavered - always excell...
I have been using this store for years and the customer service has never wavered - always excellent with a hint of "down-home" friendliness.
by
Verified Purchase
Recommended
May 23, 2019
great customer service
great customer service
by
Verified Purchase
Recommended
May 16, 2019
Everything about store #6889 is great except for one thing; the store is too small. As I understa...
Everything about store #6889 is great except for one thing; the store is too small. As I understand it, the Alexander City store is the smallest store that Home Depot builds, but based on my perception of the volume of business this store does, it is extremely busy and easily is the number 1 building supply store in our area, especially for consumers. I know HD has established standards and criteria they look at when determining store size, but maybe they need another review.
by
Verified Purchase
Recommended
May 14, 2019
Great people, great store and very clean.
Great people, great store and very clean.
by
Verified Purchase
Recommended
May 10, 2019
Great customer service on floor and through checkout.
Great customer service on floor and through checkout.
by
Verified Purchase
Recommended
May 6, 2019
Employee C. Harris is extremely rude and when you approach her to ask for help she immediately sa...
Employee C. Harris is extremely rude and when you approach her to ask for help she immediately says she doesn’t know where anything is at and walks off snorting
by
Verified Purchase
1 found this review helpful
May 5, 2019
The employees are friendly and helpful.
The employees are friendly and helpful.
by
Verified Purchase
Recommended
Apr 23, 2019
I needed 4 different items from 4 different areas of the store. The associate (T.J.) who assisted...
I needed 4 different items from 4 different areas of the store. The associate (T.J.) who assisted me was very knowledgeable and helped me find all 4 items. He didn't pass me off or point me in the right direction, he actually helped me get the items. This kind of customer service in retail was truly a breath of fresh air.
by
Verified Purchase
Recommended
Apr 19, 2019
While this store is not the largest home depot, it does have most everything you need and if they...
While this store is not the largest home depot, it does have most everything you need and if they do not have it, they can get it. Employees are very helpful and are eager to assist if you need help with anything. Always a smile. I enjoy shopping this store and have never had a less than great experience here.
by
Verified Purchase
Recommended
Apr 18, 2019
The garden center is great, always has people willing to help. Friendly cashiers.
The garden center is great, always has people willing to help. Friendly cashiers.
by
Verified Purchase
Recommended
Apr 15, 2019
Great store and helpful employees !! Always willing to help and encourage military families for...
Great store and helpful employees !! Always willing to help and encourage military families for their service!!! Never had a problem with them and they always went out of their way to help!!
by
Verified Purchase
Recommended
Mar 27, 2019
The cashier (Mary) was extremely cordial and willing to help. Store was clean and organized. I wo...
The cashier (Mary) was extremely cordial and willing to help. Store was clean and organized. I would give this store a 5 rating.
by
Verified Purchase
2 found this review helpful
Mar 13, 2019
Friendly and knowledgeable staff. Always willing to help and find what you need.
Friendly and knowledgeable staff. Always willing to help and find what you need.
by
Verified Purchase
Recommended
Mar 4, 2019
Always Great Service there....
Always Great Service there....
by
Verified Purchase
Recommended
Feb 26, 2019
Excellent customer service!
Excellent customer service!
by
Verified Purchase
Recommended
Feb 23, 2019
When you need assistance finding something or how something works or how to use it ask Adrian Hut...
When you need assistance finding something or how something works or how to use it ask Adrian Hutchins. He is very helpful and friendly.
by
Verified Purchase
Recommended
Feb 17, 2019
The store is adequately staffed, with helpful employees.
The store is adequately staffed, with helpful employees.
by
Verified Purchase
Recommended
Feb 17, 2019
Good store to shop at
Good store to shop at
by
Verified Purchase
Recommended
Feb 2, 2019
Great peoples
Great peoples
by
Verified Purchase
Recommended
Jan 16, 2019
Always knowledgeable. Friendly staff and helpful. Clean store.
Always knowledgeable. Friendly staff and helpful.
Clean store.
by
Verified Purchase
Recommended
Dec 26, 2018
Very friendly
Very friendly
by
Verified Purchase
Recommended
Dec 20, 2018
Jen in the paint department and Chermney at the register were awesome, throughout our experience....
Jen in the paint department and Chermney at the register were awesome, throughout our experience. Customer Service with an A rating!
by
Verified Purchase
Recommended
Dec 18, 2018
The store was clean and organized. All of the employees were very helpful and positive and knowle...
The store was clean and organized. All of the employees were very helpful and positive and knowledgeable. I was helped with obtaining my items from the shelf and on out to the truck in a much kind and considerate manner. It’s nice to be treated like a person and not like an annoyance. Keep up the positive attitude!
by
Verified Purchase
Recommended
Dec 4, 2018
The store was top notch! The employees are super friendly and clearly take pride in their work a...
The store was top notch! The employees are super friendly and clearly take pride in their work and had a focus on customer service. I can't say enough great things about this location! The children's program was fantastic and very well managed. The two women running the program clearly care about the kids and enjoy what they do. My kids commented that they preferred the program at this location versus the location near our house.
by
Verified Purchase
Recommended
Dec 2, 2018
Excellent customer service from Barry Boddie and Ricky helped me load my car. Thanks again for an...
Excellent customer service from Barry Boddie and Ricky helped me load my car. Thanks again for another great experience.
by
Verified Purchase
Recommended
Nov 28, 2018
I always shop Home Depot anyway, but last night it was freezing cold, and I had great help from t...
I always shop Home Depot anyway, but last night it was freezing cold, and I had great help from the people in the Garden Center, and exceptional help inside the store. Everyone was extremely helpful. I also noted as we walked through the store how every employee kindly greeted each other.
by
Verified Purchase
Nov 16, 2018
TheTHE HOME DEPOT store in the Alexander, City area was clean and the workers were very helpful.A...
TheTHE HOME DEPOT store in the Alexander, City area was clean and the workers were very helpful.Although the temperature recorded a 34° reading on my thermometer, the visit was good.