#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)287-3084
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3865 Vogel Rd
Arnold, MO 63010
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Customer Store Reviews

  • 4.6 out of 684 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (684)
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Showing 1-30 of 684 reviews
Overall, it was a great shopping experience. Some of the stock was in the wrong place, but Megan...
Overall, it was a great shopping experience. Some of the stock was in the wrong place, but Megan at checkout was very helpful. She made sure I was buying the correct product for the job, and she was happy to help me split the order between two different credit cards. Megan was very friendly and courteous.
by
  • Verified Purchase
  • Recommended
very friendly and knowledgeable.
very friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
very friendly and knowledgeable
very friendly and knowledgeable
by
  • Verified Purchase
  • Recommended
I went in the store today to speak with someone about purchasing a granite countertop, the associ...
I went in the store today to speak with someone about purchasing a granite countertop, the associate in that department sat at her desk, the appliance person came over and ask if I needed help, never the associate in that department. I waited for 15 minutes, and she never got up from her desk until her friends came in and she got up and helped them find a washing machine. I went over and asked the appliance lady if she could help me and she said the lady that ignored me was the only one that could help. I was so excited to start looking for my new countertop only to leave annoyed without even a sample.
by
  • Verified Purchase
3014 LOOKS DEAD INSIDE THE STORE
3014 LOOKS DEAD INSIDE THE STORE
by
  • Verified Purchase
Employees always friendly and helpful
Employees always friendly and helpful
by
  • Verified Purchase
  • Recommended
Great customer service each time I visit over 2 yrs now. Very clean store.
Great customer service each time I visit over 2 yrs now. Very clean store.
by
  • Verified Purchase
  • Recommended
always have had good experience with this store. i like to email orders and pick up at store gre...
always have had good experience with this store. i like to email orders and pick up at store great service
by
  • Verified Purchase
  • Recommended
This Home Depot has the best employees!!! Always helpful and friendly!! Find what I need and get ...
This Home Depot has the best employees!!! Always helpful and friendly!! Find what I need and get right out!
by
  • Verified Purchase
  • Recommended
Employees were very helpful
Employees were very helpful
by
  • Verified Purchase
  • Recommended
Easy to shop: not as crazy busy as south county store. Jake appliance manager very accommodating
Easy to shop: not as crazy busy as south county store. Jake appliance manager very accommodating
by
  • Verified Purchase
  • Recommended
You need a appliance go see Walter Thrumond he'll take good care of you!
You need a appliance go see Walter Thrumond he'll take good care of you!
by
  • Verified Purchase
  • Recommended
I’ve stopped going to any other hardware store. The support and management at this store is fanta...
I’ve stopped going to any other hardware store. The support and management at this store is fantastic. The store manager is always present and will specifically take time to talk to me, the store is always organized and in line just how a hardware store should be
by
  • Verified Purchase
  • Recommended
RECEIVED EXCELLENT SERVICE. PURCHASED A NEW WASHER. BOUGHT APPLIANCES FROMTHIS STORE BEFORE AND W...
RECEIVED EXCELLENT SERVICE. PURCHASED A NEW WASHER. BOUGHT APPLIANCES FROMTHIS STORE BEFORE AND WENT BACK TO IT BECAUSE OF THE EXCELLENT SERVICE I RECEIVED.
by
  • Verified Purchase
  • Recommended
The only problem at this store is the front return desk employees are often talking to one anothe...
The only problem at this store is the front return desk employees are often talking to one another and seem annoyed that your needing them.
by
  • Verified Purchase
  • Recommended
I made a large purchase for a new fence at this store and the Pro Desk employee who helped me wen...
I made a large purchase for a new fence at this store and the Pro Desk employee who helped me went out of her way to be helpful. Francesca was friendly, knowledgeable, and very helpful. She made sure that I received the right product at the best possible price and walked me through the entire process. I also asked another employee for help locating another product I needed before leaving and he too was friendly and helpful. He told me exactly where to find what I needed. I would definitely recommend this store to anyone!
by
  • Verified Purchase
  • Recommended
Always have what I need at a great price.
Always have what I need at a great price.
by
  • Verified Purchase
  • Recommended
Employee Sherrie very helpful.
Employee Sherrie very helpful.
by
  • Verified Purchase
  • Recommended
You need appliances, go see Walter Thurmond! Great salesman!
You need appliances, go see Walter Thurmond! Great salesman!
by
  • Verified Purchase
  • Recommended
Chester and Scott at the pro desk are awesome to work with. Very helpful, patient and kind. Made ...
Chester and Scott at the pro desk are awesome to work with. Very helpful, patient and kind. Made some great suggestions and walked the store with us to find products. Really great representatives for HD.
by
  • Verified Purchase
  • Recommended
Store has no checkers; other than at contractors end of building. I will not check myself out at ...
Store has no checkers; other than at contractors end of building. I will not check myself out at any store.
by
    I went Home Depot with a list on my phone. It actually was a text message with pictures of every...
    I went Home Depot with a list on my phone. It actually was a text message with pictures of everything my contractor needed to complete the job. The employee in flooring (Holden) went above and beyond to help me get everything on my list so that my contractor would not have to make a return trip to complete the job. Thanks for all your help!!!
    by
    • Verified Purchase
    • Recommended
    Very nice and helpful employees. Store was well stocked and very clean.
    Very nice and helpful employees. Store was well stocked and very clean.
    by
    • Verified Purchase
    • Recommended
    Sami in the flooring department was a huge help went in to purchase blinds not something I wanted...
    Sami in the flooring department was a huge help went in to purchase blinds not something I wanted to do. Dog chewed and ruined my blinds so a trip to Home Depot was not something I wanted to do but Sami helped me get what I needed and matched prices on unavailable stock.
    by
    • Verified Purchase
    • Recommended
    Excellent service, qauilty product
    Excellent service, qauilty product
    by
    • Verified Purchase
    • Recommended
    Clean and friendly.
    Clean and friendly.
    by
    • Verified Purchase
    • Recommended
    I cannot recommend a store that does not take my safety seriously. They want employees to wear f...
    I cannot recommend a store that does not take my safety seriously. They want employees to wear facial coverings but it is a joke when the employees at customer service either had it around their neck or only barely covering their mouths like Tyler did. Not only was he clueless on safety but he must have skipped customer service training as he didn't offer a greeting or even say thank you. Too busy invested in his conversation with his co-worker to care about the customer. No thanks.
    by
    • Verified Purchase
    Stephen was fabulous! Super helpful and patient with my stereotypical "girl" explanations. He got...
    Stephen was fabulous! Super helpful and patient with my stereotypical "girl" explanations. He got me every part I needed for the multiple jobs I requested. I will definitely return
    by
    • Verified Purchase
    • Recommended
    Cashier Courtney was very helpful and friendly at checkout!
    Cashier Courtney was very helpful and friendly at checkout!
    by
    • Verified Purchase
    • Recommended
    Quick in and out helpful staff
    Quick in and out helpful staff
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 684 reviews

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