#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(530)886-1002
Tool & Truck Rental(530)886-1008
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11755 Willow Creek Drive
Auburn, CA 95603
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Customer Store Reviews

  • 4.6 out of 601 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (601)
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Showing 1-30 of 601 reviews
Cashier Garrett
Upon approaching the register Garrett was complaining to a coworker how he hated his job there. Never made eye contact or said hello, never gave me my total or said thank you because he couldn’t stop talking about how much he hated working there. I learned that’s why he called out sick all last week. What a miserable individual with no customer service skills. I’ll definitely stay clear of his register in the future
by
    1 found this review helpful
    Fantastic Store
    I've been shopping at this store since it first opened. The employees are polite, knowledgeable, and very helpful; with helping you locate products and explaining and answering questions you might have.
    by
      • Recommended
      1 found this review helpful
      Cindy in paint is an actual angel!
      Often Home Depot feels overwhelming and a bit crazy. Cindy in paint every time has been an absolute lifesaver.
      by
        • Recommended
        2 found this review helpful
        Wonderful Cashier
        She went the extra mile for me and helped me find the website to take the survey!
        by
          • Recommended
          1 found this review helpful
          Great customer service and kind caring people thank you……
          The people are very nice and helpful at yhe Auburn Home Depot, professional but yet kind and caring teamwork,
          by
            • Recommended
            1 found this review helpful
            Great customer service
            Staff are consistent in their great customer service! Keep up the excellent work! Thank you!
            by
              • Recommended
              1 found this review helpful
              Good associates
              every time I visit this particular HD the employees/associates are more friendly and helpful. In the past I found some not so friendky but neve saw th again!!
              by
                • Recommended
                Superior Service!
                Steve the guy in the blinds depart was extremely helpful in assisting me in selecting blinds (type/style), having them cut to my requested width, and getting me back on the project very quickly. This store is full of helpful folks!
                by
                  • Recommended
                  Great staff
                  It’s a very busy store, but the staff are professional and happy.
                  by
                    GREAT EMPLOYEES
                    LUMBER WAS CUT TO EXACT MEASUREMENTS THANKS TO MR. JORDEN.
                    by
                      • Recommended
                      Fantastic customer service in the tool rental
                      If you rent tools at Home Depot in auburn make sure you get them when a guy named Steven is there. Probably the best customer service I have ever recieved at any Home Depot. The other guy that helped me in the morning ( not sure what his name was) was not so friendly or helpful
                      by
                        • Recommended
                        Find Rob for the BEST customer service, authentic & genuine, 5 star man in the orange apron
                        I had an amazing experience at the Home Depot in Auburn, CA. Doesn't really matter what I went in for, what I left with was knowing my favorite store has some truly awesome people, one being Rob. He's the 5 star legend in the orange apron and his customer service was truly spectacular. Thanks Rob, best wishes for a fabulous holiday season my friend!!
                        by
                          • Recommended
                          Great store
                          Always clean and friendly
                          by
                            • Recommended
                            CONVIENIENCE
                            The layout of the store, and stock on hand truely note management is really with the restocking, and assuring things are available !
                            by
                              • Recommended
                              Only one competent employee available
                              Searched all over the store, only 1 guy was willing to help.
                              by
                                Outdoor Seating
                                We needed to replace our Adirondack chairs. At this time, we could not afford to buy them made out of wood. We were not looking but happily came across plastic ones that were well made at an affordable price. They are sturdy and comfortable and will suffice in the meantime.
                                by
                                  • Recommended
                                  Helpful satisfied, convenient
                                  The staff is always willing to help no matter what the item is or department you're never turned away even if they don't know where something is
                                  by
                                    • Recommended
                                    Customer service experience
                                    I am so pleased with the customer service experience I’ve recently received at the Auburn Home Depot. The employee Lena went above and beyond with a damaged online order I picked up. After returning the item and receiving a replacement I would definitely recommend anyone in need of customer service at the Auburn store to ask for her. You won’t be disappointed!
                                    by
                                      • Recommended
                                      Greatest customer service with employee Fred in rentals
                                      Great guy. Kind. Helpful, fun. Efficient.I'll ask for him next time!
                                      by
                                        • Recommended
                                        Great customer service
                                        We were looking to buy a new refrigerator and we had a spending limit . The gal in the department was so helpful,. She wasn't trying to sell us the most expensive item,. She asked what our most important need was and she went into her computer and found the perfect one,. In the color I wanted and the price was lower then we expected,. She explained how the warranty worked and set the delivery up for us. She was so knowledgeable about the items that they carried and saved us money at the same time!!
                                        by
                                          • Recommended
                                          Friendly, informative, and well versed in all trades
                                          Great selection, healthy, and priced to sell in flowers and potted plants.
                                          by
                                            • Recommended
                                            Home Depot
                                            We use hedge clippers two times a month. This purchase of cordless clippers will help because there is no cord to get in the way. They are light and easy to handle.
                                            by
                                              • Recommended
                                              the best equiped and run store in Places ad Sacramento Counties
                                              the Auburn store always has the item I need
                                              by
                                                • Recommended
                                                Super Service!
                                                We were in several departments today, and each location had a friendly, knowledgeable employee who was very helpful in helping us select items, do cost comparisons and figure out a few alternatives in the materials we selected. Every person was very cordial and really listened to what our plans that we were purchasing materials for.
                                                by
                                                  • Recommended
                                                  i wish the auburn home depot store was twice as big and had twice as much stuff under one roof but otherwise its a nice store with good prices
                                                  so far iv been happy with everything i have purchased.
                                                  by
                                                    • Recommended
                                                    Large Store on Memorial Day
                                                    The overall store atmosphere was busy with a full parking lot. Despite that the store and staff were very friendly and the store was clean, stocked abs organised. I was greeted immediately upon entering and was shown directly and exactly where i needed to go. They knew which isle which side of the isle and in this case in the back of the isle. Knowledgable staff. The cashier was very fast professional and friendly. I had my 4 yr old son with me and Darren gave him a lollipop just as he was with other kids. A nice courteous young man. Fast on the register without rushing us. Thank you Darren
                                                    by
                                                      • Recommended
                                                      I love Home Depot
                                                      I really enjoy shopping here at this Home Depot. They have great items to choose from and the service is great. I highly recommend Home Depot to anyone!
                                                      by
                                                        • Recommended
                                                        Good Store
                                                        Needs to be a bigger store with more selection. Especially in the foothills where people with property generally have bigger projects.
                                                        by
                                                          • Recommended
                                                          One stop for indoor and outdoor needs!
                                                          I have purchased several cedar raised beds from the Home Depot in Auburn, plus lots of veggies for them, and have never been disappointed with quality and price. The employees are always ready to help with anything, which I appreciate.
                                                          by
                                                            • Recommended
                                                            All Wood
                                                            I contacted Home Depot before anyone else for our Shutters and so glad I did. The company they use has been around for a long time with a great reputation. Shutters are expensive but I feel we got a fair price because Home Depot always gives extra perks for shopping with them. Plus we were able to use our Home Depot card to get 24 Mo same as cash financing so that was a no brainer. Thanks again Home Depot
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 601 reviews

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