#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(336)545-4404
Tool & Truck Rental(336)545-4407
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3215 Brassfield Rd
Greensboro, NC 27410
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Customer Store Reviews

  • 4.7 out of 546 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Exceptional customer service!
I think I have been to Home Depot at least 3 times this week. Each time, I had an associate approach me to ask if I needed help. This is a great location, and my favorite home improvement store!
by
    • Recommended
    Extra mile
    Tim at our Battleground location in Greensboro went the extra mile to resolve my problem. So much so that I felt obliged to finally get a Home Depot card!
    by
      • Recommended
      Great Personal service
      The pleasant lady in the refrigerator section was so helpful to my wife and I with the purchase of a new refrigerator. Will go there for all appliance needs.
      by
        • Recommended
        HD store review
        Everything I’ve purchased was happy with it I’ve had merchandise for years and they are still in good condition
        by
          • Recommended
          Excellent customer service
          I don't have any idea what the ceiling fan will be like and it almost doesn't matter! The customer service was so great, I had to make a purchase! Actually, I really did find exactly what I had in mind. I just couldn't believe how helpful employees were when I was looking at ceiling fans! A special thanks to Holly! I've done a lot of research but nothing beats advice and genuine help! She was over and above amazing!
          by
            • Recommended
            Good person with a good heart!
            Holly at this store is absolutely amazing at Her knowledge of the store, her personality, and her warmth and compassion, I was looking for a Specific mop and cleaners and she knew the store like the back of her hand! Just wanted to say a big thank you to Holly and I will be returning to that store monthly because of her!
            by
              • Recommended
              great service
              The new department manager Jason in lawns .. was very helpful, awesome experiance
              by
                • Recommended
                Carpet runner install cancelled day of
                Worst experience ever! They forced my project to be cancelled day of installation. No one noticed or bothered to notify me that my carpet didn’t make it to the store on time. I love the attitude that it’s no problem for the customer to take another day off from work to accommodate HD’s failing.
                by
                  Great shopping experience!
                  Very friendly employees. Employees show you where items are located in the store.
                  by
                    • Recommended
                    Great experience shopping for a fridge
                    Carl is awesome. He helped me very quickly and was very knowledgeable.
                    by
                      • Recommended
                      Home improvement relief!
                      My husband and I are redoing out kitchen. We naturally chose Home Depot and initially went to the one on Wendover. The woman there was not very friendly, followed us around and had zero customer service when we finally asked for assistance. We decided not to go with her, but went to HD off Battleground and met with Steven! He was so kind and inquired about the things we wanted and made sure to get us the right price for everything! Our cabinets are going to be delivered 2 months earlier than we thought! Definitely using him from now on for our future home improvements
                      by
                        • Recommended
                        Loved shopping at the Battleground location.
                        I found the Glidden paint I needed to do some touchup work at home.
                        by
                          • Recommended
                          I would like to personally thank the Home Depot Employees at Battleground
                          Thank you Ofelia, Christina and Brian for a pleasant experience. Your store will continue to be rated number one on my list after working with the you. Thank you very much,
                          by
                            • Recommended
                            Specialty High Heat Ultra Black Spray Paint
                            This specialty paint is not easy to find as a lot right now during these unprecedented times. Thanks to an amazing employee-Walter- who kept looking for the 6 cans. He gave true 5 star customer service and found the cans that were hiding up top from us! Patience, Smiles & Professionalism is how I describe him! My Dad was beyond thrilled to finish his project. Thanks!
                            by
                              • Recommended
                              Lumber cuts
                              Annette was an outstanding help with the lumber cuts I needed. Wonderful personality.
                              by
                                • Recommended
                                Great job!
                                At a time when quality employees are challenging to find, my last experience at Home Depot was uncommonly great. Cyretha was very engaging and exceptionally nice. Another employee in the paint department (I apologize - I cannot remember the name of the lady that was particularly helpful and patient. You helped me with glue for metal, silicone and flex seal.) THANK YOU, both. It was so refreshing to know good customer service actually still exists. Outstanding job. I was also able to locate an item that I had not been able to find at several other stores. Overall, an unusually good experience.
                                by
                                  • Recommended
                                  Selection of Plants
                                  Found a great selection of plants at a reasonable price.
                                  by
                                    • Recommended
                                    Do you like finding what you need in a HI store? Me, too.
                                    It is nice to go on line, find an item, ensure inventory and go pick it up at the store. HD Battleground does this and more.
                                    by
                                      • Recommended
                                      Terrible service for delivery orders
                                      There is a lack of communication between customer service and local store mangers concerning delivery orders. Mangers did not follow through on getting back to me concerning why my delivery order didn’t arrive and didn’t update information for my new delivery date.
                                      by
                                        Many options and accessories for mower
                                        Bought this yesterday and it was a dream mowing my yard today. took 1/3rd the time verses my self propelled push mower. Very easy to learn and drive. Excellent clearing of sweetgum balls my yard is filled with. Need to get a bagger next to keep my yard clean.
                                        by
                                          • Recommended
                                          Paint department employees were amazing!
                                          Although there were many people in the paint department, the employees were patient, efficient, cheerful, and knowledgable! Well done!
                                          by
                                            • Recommended
                                            Great employees work here!
                                            The employees at the store went above and beyond to help locate an item that has been discontinued. Highly recommend.
                                            by
                                              • Recommended
                                              Geant!!!
                                              today visit all geant. best!!
                                              by
                                                • Recommended
                                                Good sales assistance
                                                An exceptional shopping experience because of the knowledge and the sales associate.
                                                by
                                                  Great staff very friendly and helpful!!
                                                  All week has been a great shopping experience at this location Holly walk me to all the locations of the products I needed.
                                                  by
                                                    • Recommended
                                                    Ample employee assistance!!
                                                    You’ll be hard pressed to find a hardware store with so many eager to help you, employees. I have had Chris the manager personally load my truck. Holly, everyone knows Holly because she is everywhere all the time!
                                                    by
                                                      • Recommended
                                                      Clean and respectful employee's.
                                                      My experience at home Depot was wonderful very clean. And the employees all greeted me.
                                                      by
                                                        • Recommended
                                                        Battleground Location
                                                        Went to this Home Depot and they had IN STOCK everything we needed. Just bought a house and this made our lives so much easier. The sales representative was more than helpful and I will look him up for all my home needs!!!
                                                        by
                                                          • Recommended
                                                          Chris and Brenton helped me big time when others couldn't
                                                          Chris and Brenton went above and beyond for helping us unload AND load our wood from our van. They were able to get us returned properly when Pro Desk was closed. Big kudos to them and will keep me a Pro Home Depot Customer.
                                                          by
                                                            Outstanding Customer Service
                                                            Needed to purchase a wall oven. Employee was very helpful
                                                            by
                                                              Showing 1-30 of 546 reviews

                                                              Nearby Stores

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                                                              4425 W Wendover Ave

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                                                              5.77 mi

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                                                              Mon-Sat: 6:00am - 10:00pm

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