#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(254)412-3202
Tool & Truck Rental(254)412-3212
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1803 North I-35 Bellmead Waco
Waco, TX 76705
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Customer Store Reviews

  • 4.7 out of 485 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (485)
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Showing 1-30 of 485 reviews
Great helpers
Close to home - always has what we need - good helpers.
by
    • Recommended
    Friendly Worker
    We went to Home Depot today and the cashier woman, Chelsey, was the most sweetest and helpful person. Not only did she take care of us and our needs, she also was handling other people’s questions as well. She made us want to spend more of our bill money LOL! i’m
    by
      • Recommended
      Great store
      Very happy shopping here! Great store, great people!
      by
        • Recommended
        My H.Depot
        The employees are so helpful, and friendly. And the store is always clean, and organized.
        by
          • Recommended
          WOW!!! Great Experience!
          Chelsey was absolutely amazing in Garden and outdoor equipment!!!!
          by
            • Recommended
            Great customer service
            Excellent customer service!!
            by
              • Recommended
              Perfect Customer Service
              Was nervous about what frig to buy. The clerk was happy to help me & never left my side! I’ve never had better customer service!
              by
                • Recommended
                Awesome
                Greatjob ............
                by
                  Home depot is back baby!!!!!
                  Before lately every time I went to HD it felt wrong no help on aisles and customer service was poor to say the least but now people are everywhere help falling out the woodwork in and out and ready to go back I love it. Thank you to whom ever made the call to bring back all the employees around the store great job.
                  by
                    • Recommended
                    Knowledgeable Staff
                    I had trouble finding what I needed to repair my kitchen sink. Staff told me exactly what I needed and even told me what I needed to do if I wanted to be proactive and do an over kill to ensure my drainage pipes didn’t leak.
                    by
                      • Recommended
                      Great associate service.
                      Associate Wesley was both courteous and helpful with registering my military appreciation benefit to my account.
                      by
                        • Recommended
                        Jade was very helpful & friendly
                        Our shopping experience at the Bellmead location is always positive, the staff are always polite & helpful. I have been going here for years, but it was Jade’s customer service and friendliness that finally prompted me to leave a review. She went above and beyond, and her positive attitude will definitely take her far in life. We were very impressed.
                        by
                          • Recommended
                          Customer Service
                          Joseph Daniels has an excellent attitude and contributed greatly to my shopping experience.
                          by
                            • Recommended
                            Excellent service
                            Ask two different employees where certain products were in the store. Both of them knew where to direct me
                            by
                              • Recommended
                              Great experience
                              This store gives the best service
                              by
                                • Recommended
                                Not Helpful
                                When I asked for help, nobody seems to know anything about anything. The cashier was the only one that seems to know what they’re doing.
                                by
                                  • Recommended
                                  1 found this review helpful
                                  Great customer service
                                  I bought a refrigerator yesterday and the lady that helped me was Amazing! Her name was Briana, she made a lasting impression, excellent customer service. I would definitely recommend Home Depot 6830 to all of my friends and family.
                                  by
                                    • Recommended
                                    Al is amazing!
                                    Al was incredibly helpful and so friendly along the way! He definitely deserves a raise!
                                    by
                                      • Recommended
                                      Clean
                                      This store is probably one of the cleanest and organized stores I believe we have ever been in. All the Home Depots are great stores and clean, but this store would have to rate a A+. Isles are clean and non-obstructed. Meaning I have never seen any trash in the floors. This was probably our fifth visit to this store since we moved to Hillsboro, Texas.
                                      by
                                        • Recommended
                                        Customer service ie. Jamie
                                        Once upon a time I went to Bellmead TX home Depot, I tried to self checkout 8 items and then I got stuck because the item was priced differently from the shelve all of a sudden Jamie came to my rescue and she corrected the pricing in a heart beat and left me wondering how can a young happy and friendly worker be so efficient. Thank you home Depot for hiring pips with brains, professional, and friendly employees like Jamie.
                                        by
                                          • Recommended
                                          Bad customer service
                                          Bad customer service and dirty store!
                                          by
                                            1 found this review helpful
                                            Very Helpful
                                            I shopped at Waco's Home Depot and Bellmead's in a matter of two days and received excellent customer service at both! Bellmead was less busy on a Saturday morning than Waco was on a Friday afternoon.
                                            by
                                              • Recommended
                                              Very professional,organized and clean!!
                                              I am very happy with customer service,product layout and pricing. I visit this store very often sometimes 2 to 3 times a week and I have never had a negative experience.
                                              by
                                                • Recommended
                                                Awesome Service
                                                Joe Hadley provided excellent service, going above and beyond to make sure I got the right part for my faucet.
                                                by
                                                  • Recommended
                                                  Painting department
                                                  I bought 3 gallons of paint on March 27 to cover a very dark wall on the bedroom the gentleman named cowboy was very knowledgeable about my needs. I will go back and get more paint.
                                                  by
                                                    • Recommended
                                                    Best place for help with your project
                                                    All items I buy are good grade and I like them. I can usually go in and out quickly and am treated with kindness and respect
                                                    by
                                                      • Recommended
                                                      pro desk
                                                      i love the customer service from the home depot, always so friendly
                                                      by
                                                        Helpful employee
                                                        Thank goodness for employees like Gabe! He blessed us by listening to our needs and finding the answers and giving us his time.
                                                        by
                                                          • Recommended
                                                          Well Stocked, Well organized store for home repairs and maintenance needs
                                                          They had everything I needed to buy and install a new electric water heater for our home, and they always offer a military/veteran's discount which is greatly appreciated.
                                                          by
                                                            • Recommended
                                                            Great prices and excellent customer service
                                                            Bought several things and Alessandra, Nicki, & Jinx were very helpful in getting our order completed
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 485 reviews

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